2002 Jaguar JAGUAR SUPER V8Jaguar Jaguar Super V8 2002

Complaint Information: Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 3172 - UNKNOWN OR OTHER: 2002 pre-delivery inspection - summary codes. *tt
  • 415 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE: Information pertaining to routine service times. *tt
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20061024

My car is a 2002 x-type but was purchased used in may '05 with only 22k miles. Had a failure of my car to "step-down" into passing gear as i was going up a hill, the car would slip into neutral. I was able to continue home by pulling to the side of the road, turning the car off then back on again. The factory warranty was expired by less than 20 days at this initial failure but was covered by an extended warranty that was purchased, therefore the dealership replaced. Mileage at failure was 26,000 miles. The transmission failed 10 months later, different gear. When i asked about the repeat trouble dealership said a rebuilt ford transmission had been sent but this time jaguar was sending a new one. He also said this is a very know problem with this model because it is more ford than jaguar parts. *jb

NoNoN NoneNone20020528

At 20mph and pressing on the brakes steering wheel will vibrate. Cause unknown. Dealer notified.*ak

NoNoN NoneNone20020523

No summary listed for above vehicle. *ak

NoNoN NoneNone20020119

No summary listed for above vehicle. *ak

NoNoN NoneNone20020109

Driveshaft causes a "howling" noise, like a wet finger around a wine glass, in the first 5 minutes of driving from a cold start. The noise is dependent on ambient temperature (less than 40f) and the car must be traveling between 55-65 mph. I have contacted jaguar customer relations, who denied knowledge of the problem. My service department also denied knowledge, but offered to replace the driveshaft. I have been collecting names of others experiencing this same problem from 2 internet discussion groups. Some of these people have had their driveshafts replaced 3-5 times, without success. Several owners have been told the noise is caused by bearings in the driveshaft that are off-center. My concern is premature failure of the driveshaft under speed, or worse, a fire from friction of high speed rotation of the driveshaft. This noise cannot be duplicated at will because of the dependence on ambient temperature.*ak

NoNoN NoneNone20020102

When taking foot off gas and applying brakes vehicle continues to accelerate. This problem happens intermittently. Dealer is aware of problem.*ak

NoNoN NoneNone20011129

Car slows to 5mph with no warning, no control of gas pedal, computer panel indicates all systems have failed. Happened in middled of intersection-barely made it across. Has been in for repair. Jaguar found nothing wrong. I fear my life in this car. After many restarts, it acts fine-until the next time. Jaguar is picking up the car again. Of the 880 miles, 300 has been spent going back to the dealer for this problem.*ak

NoNoN NoneNone

Car is equpiped with a touch sreen panel to control phone, navigation, radio, climate control- the touch pad does not operate properly and can be distracting to driver which may cause and accident. The system has an error rate of approximately 50-80% . Jaquar corporate has been working with me since august of 2001 to fix the system. They just replaced the vehichle with a new one however this unit has the same problem as did the one i drove from that the factory technician had. The problem is the system has a design flaw that is going to get people killed. For example you press the #1 and you get the # 2, sometimes you can't hang up on a phone call which makes you open the handrest where the phone is located to disconnect from the call. The list of problems is endless-and they are unable to fix it

NoNoN NoneNone

Nvh issue - high pitched whine similar to running a finger around the rim of a wine glass. Noise occurs between 15-20mph and again at 65-70mph. Problem is known to manufacturer and driveshaft has been replaced once but it did not help.*ak

NoNoN NoneNone

No summary listed above vehicle. *ak

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