Jayco Eagle 2017

• Recall 230183 [USA]: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
  Jayco, inc. (jayco) is recalling certain 2017-2018 jayco designer, 2017-2021 eagle ht, eagle, jay feather, jay flight slx, jay flight, north point, octane superlite, pinnacle, white hawk, 2017-2020 eagle ht, 2018-2021 jay flight bungalow, 2017-2019 octane, and 2019-2020 eagle htx travel trailers and fifth wheels equipped with a winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
  dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed august 3, 2021. Owners may contact jayco customer service at 1-800-283-8267.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 127361 [USA]: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
  Jayco, inc. (jayco) is recalling certain 2017, 2018 eagle 333bhok (ec) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the gross vehicle weight rating (gvwr) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
  jayco will notify owners, and dealers will install safety chains that have a gvwr of 16,200lbs, free of charge. The recall began on february 8, 2018. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 125036 [USA]: An lp gas leak can increase the risk of a fire.
  Jayco, inc. (jayco) is recalling certain 2017 eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the lp manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension u-bolts. Impact from the axle can crack the lp manifold resulting in a propane gas leak.
  jayco will notify owners, and dealers will relocate the lp manifold, and inspect and replace the lp lines and fittings, as necessary, free of charge. The recall began on february 24, 2017. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120642 [USA]: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.
  Jayco, inc. (jayco) is recalling certain model year 2017 eagle fifth wheel trailers, model 355 mbqs, manufactured october 7, 2016, to october 11, 2016. The affected vehicles may have an axle of insufficient load capacity.
  all of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated federal id, and cargo carrying capacity labels, free of charge. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120574 [USA]: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
  Jayco, inc. (jayco) is recalling certain model year 2016-2017 jay feather, jay flight, jay flight slx, eagle, white hawk, and octane travel trailers manufactured january 5, 2016, to july 18, 2016, equipped with a sway command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
  jayco will notify owners, and dealers will remove the sway command system from the affected travel trailers, free of charge. The recall began on august 3, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 2018070 [Canada]: Other
  On certain travel trailers, the safety chain installed during the a frame manufacturing process have a load rating of 11 700 lbs. When the correct load rating of the safety chain should be 16 200 lbs. Underrated safety chains may break under normal use, increasing the risk of trailer separation from the tow vehicle which would increase the risk of a crash causing injury and/or damage to property. Correction: dealers will replace the 11 700 lbs safety chains with some 16 200 lbs safety chains.

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• Recall 2017096 [Canada]: Structure
  On certain travel trailers equipped with the dry camping option, the liquid propane (lp) manifold and lines could be damaged/cracked from contact made by the axle. This could result in the lp lines and fittings potentially breaking free of the manifold, resulting in a propane leak. A propane leak, in the presence of an ignition source, could result in a fire causing injury and/or damage to property. Correction: dealers will replace and relocate the lp manifold and lp lines.

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• Recall 2021367 [Canada]: Accessories
  Issue: on certain rv trailers, the propane (lp) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: this recall only affects trailers equipped with a winntec model 6020 propane regulator. Safety risk: unregulated propane pressure can create the risk of an appliance fire. Corrective action: jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the propane (lp) regulator.

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• Recall 2016380 [Canada]: Brakes
  On certain travel trailers equipped with sway command, if the tow vehicles is equipped with a factory integrated brake controller, the operator could lose trailer brakes during a sway event due to a compatibility issue. The loss of trailer brakes could increase stopping distances and affect vehicle stability which could result in a crash causing injury and/or damage to property. Correction: dealers will remove the sway command system.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

Through normal use of the jayco eagle ht 27.5rlts, the sidewall trim piece began to start separating from the sidewall when the weight of the unit was on the pin-box. Jayco is well aware of this particular issue as well as the underlying cause. The underlying issue is the fact that they used sheet metal screws instead of 'structural' screws during the manufacturing process to secure the sidewalls to the frame. The complete failure of these sheet metal screws allowed the sidewalls to float above the frame. This excessive flex would cause a gap of 1/2' to 3/4' between the sidewalls and the lower trim piece. The first response and suggested solution was as follows: 'there is actually a known fix for this issue. The screws originally put into your gooseneck to hold the trim on were deemed too short. The fix is to replace with longer screws to better hold that piece to your unit' ' what this fails to address is the root cause of the issue which is, there are sheet metal screws inside above the molding/aluminum skin/plywood that have failed. Additionally, there is a piece of angled steel welded to the frame which the aluminum tubing in the wall sets on and there is also an airgap between this piece of angled steel and the plywood the molding screws anchor to. The problem with this repair approach is the head of the screws you use will never actually bind to anything other than the molding and over time they are also prone to potential failure, backing out, or could even add additional stress to the exterior walls instead of the frame where it belongs. The second solution was as follows: 'run 4 inch-6 inch self tapping grade 8 screws into the existing pilot holes and add additional holes in the steel lip between the existing holes and into the frame'' once everything was removed, we found that all of the sheet metal screws securing the walls to the frame had failed. *tr

Through normal use of the jayco eagle ht 27.5rlts, the sidewall trim piece began to start separating from the sidewall when the weight of the unit was on the pin-box. Jayco is well aware of this particular issue as well as the underlying cause. The underlying issue is the fact that they used sheet metal screws instead of 'structural' screws during the manufacturing process to secure the sidewalls to the frame. The complete failure of these sheet metal screws allowed the sidewalls to float above the frame. This excessive flex would cause a gap of 1/2' to 3/4' between the sidewalls and the lower trim piece. The first response and suggested solution was as follows: 'there is actually a known fix for this issue. The screws originally put into your gooseneck to hold the trim on were deemed too short. The fix is to replace with longer screws to better hold that piece to your unit' ' what this fails to address is the root cause of the issue which is, there are sheet metal screws inside above the molding/aluminum skin/plywood that have failed. Additionally, there is a piece of angled steel welded to the frame which the aluminum tubing in the wall sets on and there is also an airgap between this piece of angled steel and the plywood the molding screws anchor to. The problem with this repair approach is the head of the screws you use will never actually bind to anything other than the molding and over time they are also prone to potential failure, backing out, or could even add additional stress to the exterior walls instead of the frame where it belongs. The second solution was as follows: 'run 4 inch-6 inch self tapping grade 8 screws into the existing pilot holes and add additional holes in the steel lip between the existing holes and into the frame'' once everything was removed, we found that all of the sheet metal screws securing the walls to the frame had failed. *tr

Tl* the contact owns a 2017 jayco eagle ht28.5rsts. While driving 55 mph, the passenger side began to expand, which enlarged the trailer. The contact pulled over and activated the button to have the trailer retract; however, it took a few attempts before it successfully retracted. The dealer and manufacturer were not contacted. The vehicle was not repaired. The approximate failure mileage was 3,000. *bf *js

Tl* the contact owns a 2017 jayco eagle 336fbok mounted on a 2017 ford f-350. While driving approximately 35 mph, the front and rear passenger tires sheared off and caused the trailer to collapse on the ground. The contact walked to the dealer and a mechanic followed the contact to the failure site. The mechanic mounted two tires in order to move the trailer to the shop. The dealer diagnosed that the axles were not strong enough to hold the trailer. The dealer recommended 7000ibs axles instead of the original 6000ibs axles. The manufacturer was made aware of the failure and offered to replace the failed axles with original 6000ibs axles. The contact rejected the offer and the trailer was not repaired. The vin was unknown. The failure mileage was 250.

Tl* the contact owns a 2017 jayco eagle. While the vehicle was parked, the welding of the front jack to the frame fractured. The failure caused the front end of the trailer to drop without warning. The trailer was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 436.