Jayco Jay Feather 2017

• Recall 230186 [USA]: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
  Jayco, inc. (jayco) is recalling certain 2017-2018 jayco designer, 2017-2021 eagle ht, eagle, jay feather, jay flight slx, jay flight, north point, octane superlite, pinnacle, white hawk, 2017-2020 eagle ht, 2018-2021 jay flight bungalow, 2017-2019 octane, and 2019-2020 eagle htx travel trailers and fifth wheels equipped with a winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
  dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed august 3, 2021. Owners may contact jayco customer service at 1-800-283-8267.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 125927 [USA]: The excessive heat from the led ceiling lights may increase the risk of a fire.
  Jayco inc. (jayco) is recalling certain 2017 jay flight bungalow, hummingbird, white hawk, jay flight slx, jay feather 7, jay feather and jay flight fifth wheel recreational trailers. The led ceiling lights may produce excessive heat.
  jayco will notify owners, and dealers will replace the affected led ceiling lights with a different light, free of charge. The recall began on may 24, 2017. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for the recall is 9901349.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 120577 [USA]: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
  Jayco, inc. (jayco) is recalling certain model year 2016-2017 jay feather, jay flight, jay flight slx, eagle, white hawk, and octane travel trailers manufactured january 5, 2016, to july 18, 2016, equipped with a sway command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
  jayco will notify owners, and dealers will remove the sway command system from the affected travel trailers, free of charge. The recall began on august 3, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 2017254 [Canada]: Lights and instruments
  On certain travel trailers, the led ceiling lights produce extreme high temperatures during normal use which could increase the risk of fire causing injury and/or damage to property. Correction: dealers will replace the led ceiling lights.

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• Recall 2021367 [Canada]: Accessories
  Issue: on certain rv trailers, the propane (lp) regulator could fail. If this happens, high-pressure propane could reach the appliances. Note: this recall only affects trailers equipped with a winntec model 6020 propane regulator. Safety risk: unregulated propane pressure can create the risk of an appliance fire. Corrective action: jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the propane (lp) regulator.

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• Recall 2017254 [Canada]: Lights and instruments
  On certain travel trailers, the led ceiling lights produce extreme high temperatures during normal use which could increase the risk of fire causing injury and/or damage to property. Correction: dealers will replace the led ceiling lights.

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• Recall 2016380 [Canada]: Brakes
  On certain travel trailers equipped with sway command, if the tow vehicles is equipped with a factory integrated brake controller, the operator could lose trailer brakes during a sway event due to a compatibility issue. The loss of trailer brakes could increase stopping distances and affect vehicle stability which could result in a crash causing injury and/or damage to property. Correction: dealers will remove the sway command system.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Close equipment query investigation # EQ17002

  June 5, 2017, jayco, inc. (jayco) notified nhtsa of a safety-related defect in certain 2017 jay flight bungalow, hummingbird, white hawk, jay flight slx, jay feather 7, jay feather and jay flight fifth wheel recreational trailers. A recall, 17v-290 was filed. According to the report, the trailers are equipped with led ceiling lights that produce extreme high temperature during normal use which may cause light failure. Some of the failure characteristics noted are melting of the plastic housing, smoldering, and charred and scorched ceiling panels. The excessive heat from the led ceiling lights may increase the risk of a fire.Jayco identified command electronics, inc. (command) as the supplier of the ceiling lights. Command has indicated that it supplied the same component to other manufacturers, but has not yet filed a defect information report in accordance with 49 c.F.R. §573.3(f).Rmd opened eq investigation in 07/21/2017 to obtain information regarding the additional manufacturers that were supplied with the component identified by jayco, and to determine whether additional safety recalls are required by any of those identified companies.Two years past, rmd found not enough evidences that the same led ceiling lights would produce extreme high temperature during normal use from other users beside jayco, inc. Rmd is satisfied with findings. Accordingly, this eq is closed.
  

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We were driving home pulling are 2017 jayco jay flight slx 264bhw at 65 mph on i 10 west on are way home. A trucker had passed us and i had noticed some debris flying out from the back of my trailer hitting cars behind me i slowed down and exited the freeway. I started to look around the trailer and found that the under side of the trailer had come loose and when it hit the ground it exploded and the pieces of the debris i had seen were the plastic belly coming off and the insulation this could be a danger to car following to close.

Led lighting overheats and then flickers

Led lighting overheats and then flickers

An appointment was made for may 4, 2018 with the dealership to repack lighting per campaign 17v-290. The dealer is albany rv, 48 rensselaer ave., latham, ny 12110. On may 2, after trying to confirm the appointment, i was advised that i didn't have an appointment because it was made by a terminated employee. This reservation was made about 5 months ago. The bottom line, my time is limited, i have to schedule time off far in advance. Believing that albany rv was a reputable company i learned it has a blatant disregard for customer safety or their customers well being. I did call the jayco headquarters who tried to intervene but had no success. Apparently they've received many complaints. My contact at albany was [xxx], her supervisor was [xxx] who never responded to direct requests that he speak with me. Please see the attached pdf. My name is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

I purchased a 2017 jayco 23bhm jay feather tt back in jan 2017. Overall i'm satisfied with the quality and the design of this unit. I do have one safety concern over the decision be it at the factory production level or back at the beginning of the design stage. My 2 entry door unit has a 3 step stair set at the front but only a 2 step stair at the rear door. I was not told this nor did i notice it until after i purchased the trailer. This is very unsafe for those who enter my unit from the front and for what ever reason exit out the rear door not knowing the difference in the number of steps until they are taking their last step. I've had a few fellow campers already ask me why jayco would do such a thing on their travel trailers. I can't give them a good answer other than a supposed cost savings. I see this as cost over safety. Only this decision can end up being very costly through an unexpected fall and possible injury not to mention the legal end of things. I've noticed that the 2018 model of this unit has corrected this safety problem. I asked jayco what they recommend i do short of warning everyone to not use the back door of my trailer? No response other than an email to my concern telling me this is the way these unit are and designs change from time to time. I still view this as a very unsafe production choice and an accident ready to happen not only for me but for all who have this type of front and rear step mis-match. Please advise. Thank you.