Jayco Jay Flight 2013

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 127523 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Jayco, inc. (jayco) is recalling various 2002-2016 recreational vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17v746-9524.Pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    jayco will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began on january 15, 2018. Owners may contact jayco customer service at 1-800-283-8267, or kidde customer service toll-free at 1-855-262-3540, or online at www.Kidde.Com and click on "product safety recall" for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 97014 [USA]: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
    Jayco is recalling certain model year 2013-14 eagle premiere, jay feather ultra lite, jay flight, jay flight swift, octane, and white hawk; model year 2013 eagle, eagle ht, jay flight bungalow, jay flight destination, pinnacle, redhawk and seismic; and model year 2014 precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.
    jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on may 23, 2013. Owners may contact jacyo at 1-800-283-8267 for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 90843 [USA]: An electrical short may lead to a vehicle fire.
    Jayco is recalling certain model year 2013 jay flight bungalow, jay flight destination, jay flight and eagle travel trailers; and model year 2013 eagle and eagle premier fifth-wheels. The vehicles were manufactured january 24, 2013, through february 27, 2013 and equipped with a power converter supplied by progressive dynamics, inc. The affected power converters, used in recreational vehicles to convert a/c power, have internal components that may short circuit.
    jayco will notify owners, and dealers will modify the affected power converters free of charge. The safety recall began on march 20, 2013. Owners may contact jayco at 1-574-825-0608.
    customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall 91654 [USA]: Overheated and worn bearings may lead to axle failure while driving, increasing the risk of a crash.
    Jayco is recalling certain model year 2012-2013 jay flight swift slx travel trailers manufactured from october 24, 2011, through july 3, 2012. These trailers may have oversized bearings installed in the axle. This may cause excessive movement in the wheel hub, causing the bearings to become overheated and worn.
    jayco will notify owners, and dealers will replace the axle bearings with proper size bearings, free of charge. The recall began on september 5, 2012. Owners may contact jayco at 1-800-283-8267.
    owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153),or go to www.Safercar.Gov.

  • Recall 2013142 [Canada]: Other
    On certain fifth wheels, travel trailers and motorhomes, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: dealers will replace the awning motor.

  • Recall 2013069 [Canada]: Electrical
    On certain fifth wheel trailers, the power converter may have been manufactured incorrectly and could fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: dealers will inspect and, if necessary, replace the power converter stab rail.

  • Recall 2013142 [Canada]: Other
    On certain fifth wheels, travel trailers and motorhomes, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: dealers will replace the awning motor.

  • Recall 2013069 [Canada]: Electrical
    On certain fifth wheel trailers, the power converter may have been manufactured incorrectly and could fail. This could result in a vehicle fire causing property damage and/or personal injury. Correction: dealers will inspect and, if necessary, replace the power converter stab rail.

  • Recall 2012260 [Canada]: Suspension
    On certain travel trailers, oversized wheel bearings may have been inadvertently installed during the assembly process. This may result in excessive movement of the wheel hub, which could cause the bearing to become overheated and worn. Bearing failure can cause a wheel-end fire, which could result in property damage and/or personal injury. Correction: dealers will replace the wheel bearing assemblies.

  • Recall 2013142 [Canada]: Other
    On certain fifth wheels, travel trailers and motorhomes, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: dealers will replace the awning motor.

  • Recall 2017649 [Canada]: Accessories
    On certain vehicles equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

  • Recall 2013142 [Canada]: Other
    On certain fifth wheels, travel trailers and motorhomes, the electrical motor for the awning could become damaged, allowing the awning to unfurl unexpectedly. As a result, the awning could strike another vehicle, a stationary object, or a bystander, causing property damage and/or personal injury. Correction: dealers will replace the awning motor.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • TSB-12-007 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS: Jayco: see document search button for owner letter. Test and replace gas line main quick disconnect valve. Models 2013 flight bungalow travel trailers, flight travel trailers, eagle travel trailers, feather ultra lite travel trailer, f
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20170809

While parked, our gray water tank became full, but before we could get a chance to empty it, the entire tank broke free from the camper and fell to the ground. This happened just hours after completing a 5 hour drive across state with the camper. Had it broken free while on the road, it could have caused a very serious accident. Upon contacting them, jayco refused to cover any portion of repairs, due to being out of warranty and refused to acknowledge the potential safety hazard this could have been, or that the tank falling off should not happen under normal circumstances. Internet research led us to another owner of the same make/model/year camper with the same issue. His was under warranty and the service manager refused to reattach the same tank, citing a safety issue, and got a new tank approved by jayco because the original tank (according to the post) " isn't holding its pre molded form and as a result deforms as it fills up. This deformation allows it to slip out of the l-brackets that hold it up". Here is the link to that post http://www.Jaycoowners.Com/forums/f41/2013-jayflight-swift-267bhs-problem-design-flaw-15395.Html

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