Jayco Jay Series 2011

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 126103 [USA]: Damage to the lift mechanism may cause the roof to fall unexpectedly, increasing the risk of injury.
    Jayco, inc. (jayco) is recalling certain 2011 and 2013 jay series bb, bc and bd camping trailers equipped with a lippert power roof lift mechanism. The manual over-ride feature on these power lifts may be misused, potentially resulting in torque from the drive motor damaging the lift mechanism.
    jayco will notify owners and will provide a warning label to instruct owners of the proper use of the manual over-ride feature, free of charge. The recall began on june 26, 2018. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901379.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127545 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Jayco, inc. (jayco) is recalling various 2002-2016 recreational vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17v746-9524.Pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    jayco will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began on january 15, 2018. Owners may contact jayco customer service at 1-800-283-8267, or kidde customer service toll-free at 1-855-262-3540, or online at www.Kidde.Com and click on "product safety recall" for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 100101 [USA]: If the roof abruptly closes, there is an increased risk of personal injury.
    Jayco is recalling certain model year 2011 jay series pop-up camping trailers. In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position.
    jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on december 19, 2013. Owners may contact jacyo at 1-800-283-8267 for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2018243 [Canada]: Accessories
    On certain camping trailers equipped with a power roof lift system, the lifting mechanism may be damaged by misuse of the manual override. This could cause the roof to collapse, resulting in the potential for injury and/or damage to property. Correction: owners will be supplied with an owner's manual supplement and a label to be affixed to the trailer that has warnings and directions for the use of the manual override for the power roof lift system.

  • Recall 2017649 [Canada]: Accessories
    On certain vehicles equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

  • Recall 2013391 [Canada]: Structure
    On certain camping trailers, the roof lifting mechanism may fail suddenly, causing the roof to collapse and causing the abrupt displacement of lifter mechanism components. This could result in injury to bystanders or persons inside the camping trailer. Correction: dealers will install a metal stop plate.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

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