Jayco Northpoint 2017

• Recall 230188 [USA]: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
  Jayco, inc. (jayco) is recalling certain 2017-2018 jayco designer, 2017-2021 eagle ht, eagle, jay feather, jay flight slx, jay flight, north point, octane superlite, pinnacle, white hawk, 2017-2020 eagle ht, 2018-2021 jay flight bungalow, 2017-2019 octane, and 2019-2020 eagle htx travel trailers and fifth wheels equipped with a winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
  dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed august 3, 2021. Owners may contact jayco customer service at 1-800-283-8267.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

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• Recall 151786 [USA]: Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
  Jayco, inc. (jayco) is recalling certain 2017 north point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
  jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began july 27, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901513.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

Our 2017 jayco northpoint 377rlbh is currently at the dealership for a recall issued by jayco on the suspension. The dealer, crain rv, found that 2 of the wheels are cracked and it is unsafe to tow until this issue is resolved. Jayco has verified that threaded wheel and tire company made the wheels. The serial number for wheels per jayco is r2kk1816 for 3 wheels and r2kk1716 for 1 wheel.*dt*jb

Our 2017 jayco northpoint 377rlbh is currently at the dealership for a recall issued by jayco on the suspension. The dealer, crain rv, found that 2 of the wheels are cracked and it is unsafe to tow until this issue is resolved. Jayco has verified that threaded wheel and tire company made the wheels. The serial number for wheels per jayco is r2kk1816 for 3 wheels and r2kk1716 for 1 wheel.*dt*jb

Tl* the contact owns a 2015 gmc 2500 used for hauling a 2017 jayco northpoint rv. The contact stated that while driving at 60 mph, the passenger's side rear and front wheel assembly fractured without warning. The contact managed to regain control of the vehicle. The vehicle was not damaged. The trailer sustained a lot of damages to the front, and rear passenger's side wheel assemblies. A towing company was contacted and the trailer was towed to a tow lot but was not yet diagnosed nor repaired. The contact stated that the technician replaced 4 leaf springs and installed 4 new tires. Apache village rv center (9001 dunn rd, hazelwood, mo 63042) was contacted and informed the contact that that there were no recalls on the trailer. The contact also referenced nhtsa campaign number: 20v385000 (suspension) as a possible solution to the failure however the trailer was not included. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage on the vehicle was approximately 57,000. The failure mileage on the trailer was 17,000.

Tl* the contact owns a 2017 jayco northpoint fifth wheel trailer. The contact stated that while trailered and driving approximately 60 mph, the two passenger's side wheels separated from the trailer. After stopping to inspect the trailer, it was discovered that the wheel lugs sheared off allowing the wheels to separate from the trailer. The vehicle was towed to the local service center bettchers us truck & trailer service center located at 310 wilson dr, lakeville, in 46536 who replaced the wheel hubs. The trailer was then taken to the manufacturer's location for evaluation. The failure mileage was 17,000.*dt*jb*dt consumer stated there are 2 odi numbers 11354924 & 11354926 regarding the same incident. Odi 11354926 has no open recalls on the unit although manufacturer had an open recall. Complaint was filed after it was repaired. Although, recall was replaced consumer feels alignment of the unit is putting more stress on axles.*jb

Tl* the contact owns a 2017 jayco northpoint rv. The contact stated that while driving 65 mph, the rear passenger's side tire on the trailer experienced a blowout. The contact called roadside assistance however, the mechanic was unable to place the spare tire on the trailer due a defective gusset on the trailer's suspension. The contact then took the trailer to camping world of davenport (14040 110th ave, davenport, ia 52804) were he was informed that the rv was included in nhtsa campaign number: 20v385000 (suspension). The trailer remained in the dealer possession for six weeks and was returned once the recall and the body damage were repaired. Despite the recall repair, the failure persisted. The dealer called the contact and confirmed that the gusset bracket was located on the wrong section of the trailer and that the part for the remedy would not be available until january. The manufacturer was notified of the failure. The rv was not repaired. The failure mileage was approximately 2,500.*dt*dt consumer dropped the vehicle to the dealer but dealer did not have the correct part.*jb the consumer provided pictures. *tr*dt consumer stated wrong part was sent second time this has happened.*jb

Tl* the contact owns a 2015 gmc 2500 used for hauling a 2017 jayco northpoint rv. The contact stated that while driving at 60 mph, the passenger's side rear and front wheel assembly fractured without warning. The contact managed to regain control of the vehicle. The vehicle was not damaged. The trailer sustained a lot of damages to the front, and rear passenger's side wheel assemblies. A towing company was contacted and the trailer was towed to a tow lot but was not yet diagnosed nor repaired. The contact stated that the technician replaced 4 leaf springs and installed 4 new tires. Apache village rv center (9001 dunn rd, hazelwood, mo 63042) was contacted and informed the contact that that there were no recalls on the trailer. The contact also referenced nhtsa campaign number: 20v385000 (suspension) as a possible solution to the failure however the trailer was not included. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage on the vehicle was approximately 57,000. The failure mileage on the trailer was 17,000.

Tl* the contact owns a 2017 jayco northpoint rv. The contact stated that while driving 65 mph, the rear passenger's side tire on the trailer experienced a blowout. The contact called roadside assistance however, the mechanic was unable to place the spare tire on the trailer due a defective gusset on the trailer's suspension. The contact then took the trailer to camping world of davenport (14040 110th ave, davenport, ia 52804) were he was informed that the rv was included in nhtsa campaign number: 20v385000 (suspension). The trailer remained in the dealer possession for six weeks and was returned once the recall and the body damage were repaired. Despite the recall repair, the failure persisted. The dealer called the contact and confirmed that the gusset bracket was located on the wrong section of the trailer and that the part for the remedy would not be available until january. The manufacturer was notified of the failure. The rv was not repaired. The failure mileage was approximately 2,500.*dt*dt consumer dropped the vehicle to the dealer but dealer did not have the correct part.*jb the consumer provided pictures. *tr*dt consumer stated wrong part was sent second time this has happened.*jb

Tl* the contact owns a 2017 jayco northpoint. The contact received notification of nhtsa campaign number: 20v385000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to camping world (5117 us hwy 301 south hope mill nc 28348; (910-729-6344) (1-888-768-0904) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced unusual tire tread wear on the camper. The dealer confirmed that the suspension failure stated in the recall was the cause of the issue. Parts distribution disconnect.

Tl* the contact owns a 2017 jayco northpoint. The contact received notification of nhtsa campaign number: 20v385000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to camping world (5117 us hwy 301 south hope mill nc 28348; (910-729-6344) (1-888-768-0904) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced unusual tire tread wear on the camper. The dealer confirmed that the suspension failure stated in the recall was the cause of the issue. Parts distribution disconnect.