Jayco Octane 2016

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 120573 [USA]: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain model year 2016-2017 jay feather, jay flight, jay flight slx, eagle, white hawk, and octane travel trailers manufactured january 5, 2016, to july 18, 2016, equipped with a sway command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.
    jayco will notify owners, and dealers will remove the sway command system from the affected travel trailers, free of charge. The recall began on august 3, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 110159 [USA]: An electrical short on an unprotected circuit increases the risk of a fire.
    Jayco, inc. (jayco) is recalling certain model year 2016 octane super lite travel trailers manufactured november 2, 2015, to april 4, 2016. These trailers may have been built without a 30amp circuit breaker which, in the event of an electrical short, may result in a fire.
    jayco will notify owners, and dealers will install a 30 amp circuit breaker, free of charge. The recall began on may 6, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901295.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 143081 [USA]: Crossed turn signal wires may confuse other drivers by incorrectly indicating the intended direction and thereby increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain model year 2016 octane travel trailers, model 222(v2), manufactured march 23, 2016, to march 30, 2016. The turn signal wires on the affected trailers may be crossed, activating the opposite turn signal of the one intended. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
    jayco will notify owners, and dealers will inspect and repair the wiring, as necessary, free of charge. The recall began on april 25, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901293.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2016201 [Canada]: Electrical
    On certain travel trailers, the wiring leading from the battery to the 12 volt fuse panel may not have been equipped with a 30 amp breaker during the manufacturing process. An unprotected circuit could lead to an electrical short circuit, increasing the risk of a fire causing injury and/or damage to property. Correction: dealers will install a 30 amp circuit breaker.

  • Recall 2016380 [Canada]: Brakes
    On certain travel trailers equipped with sway command, if the tow vehicles is equipped with a factory integrated brake controller, the operator could lose trailer brakes during a sway event due to a compatibility issue. The loss of trailer brakes could increase stopping distances and affect vehicle stability which could result in a crash causing injury and/or damage to property. Correction: dealers will remove the sway command system.

  • Recall 2016146 [Canada]: Lights and instruments
    On certain travel trailers, the turn signal wires may have been inverted during the time of assembly. This could result in the turn signal on the left side of the trailer to illuminate while signalling right, and vice versa. This could cause confusion for other users of the road which would increase the risk of a crash causing injury and/or damage to property. Correction: dealers will correct the wiring for the turn signals.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 16-006 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Incorrect orienation of axles during production - axles should be returned to supplier's specifications.
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200106

Circuit board for hot water heater went out on both the gas and electric. Stationary and docked up in an rv park. The circuit board is made by: zhongding their number is 91346 b 3415 09245 it is in an atwood rv water heater. Their p/n is 91346 i spoke with the tech support division of atwood and they told me there was a lot of these circuit boards that were bad. But didn't know if there was a recall yet.

NoNoN NoneNone20200105

Circuit board for hot water heater went out on both the gas and electric. Stationary and docked up in an rv park. The circuit board is made by: zhongding their number is 91346 b 3415 09245 it is in an atwood rv water heater. Their p/n is 91346 i spoke with the tech support division of atwood and they told me there was a lot of these circuit boards that were bad. But didn't know if there was a recall yet.

NoNoN NoneNone20160513

We bought a brand new jayco octane super lite 273 in may 2016.We parked it in our driveway,and decided to spend the night in it because the kids were excited to use it.About 7 hrs after setting it up,the same day we brought it home,the furnace and air conditioner quit working(we were told,after getting it fixed,that a hose wasn't on correctly, causing it to trip a reset button).After that,we noticed a lot more was wrong with this trailer.The bed frame was made very wrong,a water pump hose wasn't on all the way,the power bed safety lock wasn't engaged,the caulking around the outside speakers wasn't applied right,and the sink leaked.We took it back to the dealership where we bought it and they fixed the issues.Maybe a month later,we noticed more was wrong.The shower now leaked,the usb ports quit working,and there were bubbles bulging out on the outside of the trailer.Also we noticed a part on the roof had came up.After taking it back again,we were told that the metal siding wasn't installed correctly,and it would have to be completely replaced.Also the part on the roof had came up because the screws that held it down,were tightened way to tight causing the heads to pop off.I'm thankful we weren't taking it on our trip when this happened because it might have caused parts of the roof to fly off.We tried talking to jayco about the safety of the trailer,but they didn't think we had reason for concern.We talked to the dealership which seems to have very little dealings with us now,other than fixing the issues through the warranty.(all issues happened while being parked in our driveway)i don't know what to do.We are concerned that this trailer isn't made correctly and may be unsafe to take on the road.We don't know what other problems are going to surface if we continue use it.What can be done to make sure this trailer is safe for our family to take on vacations?Please help.

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