Jayco Pinnacle 2015

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 153592 [USA]: The underrated axles may result in the trailer being overloaded, possibly causing the operator to lose control of vehicle, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain 2013-2015 fifth wheel seismic and 2015 pinnacle trailers. The trailers were built with 6,000lb capacity axles instead of 7,000lb axles as intended.
    jayco will notify owners, and dealers will replace the axles and leaf springs, free of charge. The recall began march 11, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901506.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127621 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Jayco, inc. (jayco) is recalling various 2002-2016 recreational vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. A list of the affected trailer models is available at: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17v746-9524.Pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.Nhtsa.Gov/odi/rcl/2017/rmisc-17e062-5427.Pdf
    jayco will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began on january 15, 2018. Owners may contact jayco customer service at 1-800-283-8267, or kidde customer service toll-free at 1-855-262-3540, or online at www.Kidde.Com and click on "product safety recall" for more information.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2020063 [Canada]: Suspension
    Issue: on certain fifth-wheel trailers, axles with the wrong load rating were installed. The trailer was built with axles rated for 2720 kg (6000 lb.), but it should have axles rated for 3200 kg (7000 lb.) as a result, the trailer could be overloaded. This could cause the leaf springs to fail and/or the axles to bend. Safety risk: an axle that bends or a spring that fails could cause a loss of control, and increase the risk of a crash. Corrective actions: jayco will notify owners by mail and instruct you to take your trailer to a dealer to replace the axles and leaf springs with parts rated for 3200 kg (7000 lb.)

  • Recall 2017649 [Canada]: Accessories
    On certain vehicles equipped with kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: owners will be provided with instructions on how to inspect the fire extinguisher to see if it is recalled. Replacement fire extinguishers will be supplied by kidde directly. Note: for more information about recalled fire extinguishers, please visit www.Kidde.Com.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • 22-043 - STRUCTURE: Standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
  • SRP - 22-043 - EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER: (srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200317

Tl* the contact owns a 2019 ford f-350 which was used to haul a 2015 jayco pinnacle. The contact received notification of nhtsa campaign number: 20v091000 (suspension) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bish's rv of cheyenne (6102 us highway 30, cheyenne, wy 82001, (307) 634-8457) where it was confirmed that the remedy part was not available. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20200316

Tl* the contact owns a 2019 ford f-350 which was used to haul a 2015 jayco pinnacle. The contact received notification of nhtsa campaign number: 20v091000 (suspension) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bish's rv of cheyenne (6102 us highway 30, cheyenne, wy 82001, (307) 634-8457) where it was confirmed that the remedy part was not available. The manufacturer was contacted and made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

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