Jayco Precept 2016

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 152732 [USA]: Incorrect routing of the hydraulic line can cause the line to melt from the exhaust heat, resulting in a loss of braking, increasing the risk of a crash or fire.
    Jayco, inc. (jayco) is recalling certain 2014-2018 precept motorhomes built on ford f53 chassis. The hydraulic lines may have been incorrectly routed too close to the exhaust without a heat shield.
    jayco will notify owners, and dealers will inspect and correct the hydraulic line routing as necessary and install a heat shield, free of charge. The recall began november 14, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903440.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 142267 [USA]: If the wiring in the circuit overheats, it can increase the risk of fire.
    Jayco, inc. (jayco) is recalling certain 2014-2019 precept, 2016-2019 alante and 2019 precept prestige motorhomes built on a ford f53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
    jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began april 16, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 125774 [USA]: If the steps retract on their own, a person trying to enter or exit the motorhome may fall, increasing their risk of injury.
    Jayco, inc. (jayco) is recalling certain model year 2016 alante and precept motorhomes manufactured august 10, 2015, to march 15, 2016. The wiring for the entrance steps may be incorrectly installed, and as a result, the steps may unexpectedly retract.
    jayco will notify owners, and dealers will inspect the entrance step wiring, correcting the wiring as necessary, free of charge. The recall began on january 18, 2017. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903340.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 124709 [USA]: If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
    Jayco, inc. (jayco) is recalling certain model year 2016-2017 alante and precept motorhomes manufactured october 13, 2014, to june 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.
    jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on august 16, 2016. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903310.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019504 [Canada]: Other
    Issue: on certain motorhomes, the hydraulic lines for the levelling system may be routed too close to the exhaust system. This could cause them to overheat and melt. If this happens, hydraulic oil could leak onto the exhaust system. Additionally, a heat shield was not installed over the exhaust system. Safety risk: an oil leak onto a hot exhaust system could cause a fire. Corrective actions: the company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the hydraulic lines for the levelling system. The lines will be rerouted as necessary and a heat shield will be installed.

  • Recall 2019167 [Canada]: Electrical
    Issue: on certain motorhomes, the dash blower motor does not have proper fuse protection. As a result, an electrical overload or short circuit could cause the wiring to overheat. Safety risk: wiring that overheats could create a risk of a fire. Corrective actions: the company will notify owners by mail and instruct you to take your motorhome to a dealer to install a fuse for the dash blower. A 25 ampere fuse will be installed in position 23 in the power distribution box. Dealers will also install a label in the fuse box noting "fuse position 23 max. 25 a".

  • Recall 2017004 [Canada]: Structure
    On certain motorhomes, the wiring for the entrance step may have been installed incorrectly and it is possible that the step could retract on its own. If the step were to retract, an occupant exiting the motorhome could fall, increasing the risk of injury. Correction: dealers will inspect the entrance step for correct wiring. If the wiring is found under the door threshold, it will be removed and the step will be rewired with improved wiring routing.

  • Recall 2016385 [Canada]: Seats and restraints
    On certain motorhomes, the driver and front passenger seat base nuts could loosen over time due to the seat(s) swivelling. This could cause the seat(s) to detach from the seat base, which if the vehicle were in motion, could result in the operator potentially losing control of the motorhome, which could increase the risk of injury and/or damage to property. Correction: dealers will install a jam nut to the top of the seat base nut on each affected seat and ensure they are properly torqued.

  • Recall 2019167 [Canada]: Electrical
    Issue: on certain motorhomes, the dash blower motor does not have proper fuse protection. As a result, an electrical overload or short circuit could cause the wiring to overheat. Safety risk: wiring that overheats could create a risk of a fire. Corrective actions: the company will notify owners by mail and instruct you to take your motorhome to a dealer to install a fuse for the dash blower. A 25 ampere fuse will be installed in position 23 in the power distribution box. Dealers will also install a label in the fuse box noting "fuse position 23 max. 25 a".

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SRP 22-074 - STRUCTURE: Standard repair procedure (srp) - filon roof damage repair instructions.
  • INC 22-067 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
  • INC 20-007 - EQUIPMENT: Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
  • 19-042 - ENGINE AND ENGINE COOLING: Units built on a ford f53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200810

During heavy rains the wipers stopped working. The controls activate but the controller / motor doesn't move the wiper blades.

NoNoN NoneNone20200809

During heavy rains the wipers stopped working. The controls activate but the controller / motor doesn't move the wiper blades.

NoNoN NoneNone20170831

Tl* the contact owns a 2016 jayco precept. The contact stated while driving at approximately 5 mph, a metal piece detached from the rear passenger side the vehicle. A local dealer was not contacted. The rv was not repaired. The manufacturer was notified of the failure and scheduled an appointment. The failure mileage was unknown. The vin was not available. Updated 11/06/17*lj *bf consumer stated still not repaired. Vin is not valid updated 7/17/18*jb *tr

NoNoN NoneNone20170831

Heard loud banging noise and a steel plate behind dual passenger side rear tire came off. *bf updated 10/17/2017*js

NoNoN NoneNone20160531

Since june, 2016, my brand new jayco precept 31ul motorhome has been at the manteca rv dealership while multiple issues are being addressed. When driving it, the rv constantly wandered on the road lane, requiring constant correction to keep it tracking in a straight line. The dangerous problem with steering was referred to an alignment shop in manteca. The recommended fix was repair of the cambers. This has resulted in the steering wheel now out of place. This steering wheel problem was discussed ford, the manufacturer of the chassis, as jayco felt ford should "fix" it. Ford said it was fine when sold to jayco. It is not their responsibility to "fix" it. Jayco is now saying it's not their responsibility either. The steering wheel was in normal steering position until the alignment shop did the camber repair. It is jayco's responsibility to repair this. The steering problem is not the only problem with my rv. It is also an issue for other owners of the 2016 jayco precept 31ul. It appears to be a defect in the manufacturing. I question whether this construction will ever be completely able to work as expected. When we had the use of the motorhome for four days in august (while we were still waiting for the additional problems to be corrected), we drove to southern oregon. At one point in the trip, we heard several very loud banging noises - like bolts popping - underneath the passenger side in the motor location. I don't trust the construction of this motorhome. It is very apparent that quality control was completely missing when this rv was manufactured. We have used it for five days total. The rest of the time, it has been at manteca rv. Now jayco is refusing responsibility for the steering wheel problem. We have not driven the rv since the camber "fix" that has now caused the steering wheel situation. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20160504

Tl* the contact owns a 2016 jayco precept 34 with a 2015 ford f53 chassis. While driving 55 mph, the vehicle inadvertently steered left and right. The contact was able to control the vehicle, but the vehicle still veered left and right without warning. The contact called the jayco manufacturer at (574) 825-5861 and was informed that it was a ford issue. The contact was advised to take the recreational vehicle to a ford dealer. The vehicle was taken to hemborg ford (1900 hamner ave, norco, ca 92860 (951) 737-6151), but a failure could not be found. The vehicle was then taken to redlands truck and rv performance center (510 amigos dr, redlands, ca 92373 (909) 792-0314) where an alignment was completed and a safe-t plus steering control unit was installed along with a rear trac bar to stop the veering from left to right. The contact was reimbursed for the alignment by the jayco manufacturer. The contact stated that the failure persisted, but was not as bad. The following year, the issue recurred while driving 65 mph. The manufacturer was not notified of the recent failure. The failure mileage was approximately 3,000.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.