Keystone Raptor 2022

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 246033 [USA]: A failure of the fuel station controller increases the risk of a fire.
    Keystone rv company (keystone) is recalling certain 2021-2023 carbon, fuzion, impact, and raptor travel trailers. The fuel station controller may fail.
    dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed april 5, 2023. Owners may contact keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 211193 [USA]: An awning that drops or extends beyond normal operation can increase the risk of injury.
    Keystone rv company (keystone) is recalling certain 2022 dutchmen aspen trail, coleman, colorado, voltage, yukon, keystone carbon, cougar, hideout, montana, outback, passport, raptor, retreat, springdale, sprinter and 2022-2023 keystone bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
    dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed september 16, 2022. Owners may contact keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 203728 [USA]: Inoperable safety alarms increase the risk of injury.
    Keystone rv company (keystone) is recalling certain 2022 keystone arcadia, carbon, alpine, avalanche, cougar, fuzion, high country montana, hideout, impact, montana, outback, passport, raptor, springdale, and 2021-2022 sprinter and bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
    dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed may 2, 2022. Owners may contact keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 204164 [USA]: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
    Keystone rv company (keystone) is recalling certain 2021-2022 raptor and 2021 montana vehicles equipped with certain sailun tires, size 235/80r16g. Due to a manufacturing issue, the tires may experience a belt separation.
    dealers will inspect the tire dot codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed march 2, 2022. Owners may contact keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-420.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 2022056 [Canada]: Tires
    Issue: certain rv trailers were built with tires that may have a defect. As a result, the tire tread and belts could separate. If this happens, the tire could fail and suddenly lose air pressure. Note: this recall only affects trailers equipped with certain st235/80r16 g tires. The tires are marked with plant code 1yj, and within the date code range of 2020 - 4120. If you have tires with a different date code, please also see transport canada recall 2021-729. Safety risk: a tire failure could cause a loss of control and increase the risk of a crash. Corrective actions: keystone will notify owners by mail to advise you of this problem. You should contact an authorized sailun tire dealer if you have tires manufactured within these date ranges or if you need help inspecting them. All tires affected by this recall will be replaced.

  • Recall 2022131 [Canada]: Electrical
    Issue: on certain rv trailers, the wiring for the solar controller may not have been installed correctly. Under certain conditions, this could cause the 12 v dc electrical system not to work properly (including the carbon monoxide and propane gas detector). If this happens, you would not be alerted if there was a buildup of propane gas and/or carbon monoxide inside the trailer. Note: this recall affects trailers with a solarflex 200 or 400i system. Safety risk: a buildup of propane gas inside the trailer could create the risk of an explosion or fire. A buildup of carbon monoxide could result in carbon monoxide poisoning. Corrective actions: keystone will notify owners by mail and give you directions for how to use the victronconnect app to check the battery voltage. This can help you ensure that the wiring for the solar controller is connected correctly. If it is not, they will ask you to bring your trailer to a dealer to correct the wiring. If the victronconnect app shows that the battery voltage is over 14.4 v, you should disconnect the battery from the solar power and take the trailer to a dealer for service.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • KSB-221025 V3 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Revised repair instructions for ksb-221025 - this process describes how to inspect and add an end of line resistor (eol) to the in-command system that may be exhibiting erratic readings on hvac and/or lose communication with components. It
  • KSB-221025 - EQUIPMENT: The information and instructions in a keystone service bulletin (ksb) are intended to inform rv dealership service managers/technicians of situations that may occur with some recreational vehicles so dealership personnel can perform proper
  • No comms 2022-02 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for february 2022 for keystone rv company.

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