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Frequently Asked Questions
Are there recalls for the 2021 UTILIMASTER Walk-in Van?
- There are 3 recall(s) for the 2021 UTILIMASTER Walk-in Van, additional information is below.
NHTSA Mandated Recalls
Recall 208349 [USA]: An incorrectly positioned headrest can increase the risk of injury during a crash.
Shyft group (shyft group) is recalling certain 2021-2022 utilimaster walk-in vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202, "head restraints." shyft group will install spacers, free of charge. Owner notification letters were mailed on june 22, 2022. Owners may contact shyft group's customer service at 1-800-237-7806. Shyft group's number for this recall is 22-02. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 215402 [USA]: The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Shyft group is recalling certain 2020-2021 utilimaster walk-in vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment. shyft group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on august 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact shyft group customer service at 1-800-582-3454. Shyft group's number for this recall is 21-19. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
Recall 180717 [USA]: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Shyft group is recalling certain 2021-2022 utilimaster walk-in vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach. daimler trucks north america (dtna) will mail owner letters on behalf of shyft group, and dtna service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on december 23, 2021. Owners may contact shyft group customer service at 1-800-582-3454. Shyft group's number for this recall is 21-17. owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.
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