08-08-57-003

SB-10024244-3287
File in Section:
Bulletin No.:
Service Bulletin
Date:
08 - Body and Accessories
08-08-57-003F
May, 2015
TECHNICAL
Subject:
Floor Wet Under Carpet/Engine Continues to Run with Key Off/Possible No Crank/No
Start/Communication Loss/Various Electrical Concerns (Seal Seam)
Models:
2008-2016 Buick Enclave
2009-2016 Chevrolet Traverse
2007-2016 GMC Acadia
2007-2010 Saturn OUTLOOK
Attention: This Bulletin also applies to any of the above models that may be Export vehicles.
This Bulletin has been revised to update the Cause. Please discard Corporate
Bulletin Number 08-08-57-003E.
Condition
Cause
Some customers may comment on any, or a
combination of, the following conditions:
• Evidence of a water leak at the right side A-pillar
and/or the right front floor is wet under the carpet.
• Various electrical concerns such as: Engine
Continues to Run with Key Off/Possible No Crank/
No Start/Communication Loss/Various Electrical
Concerns, which may be a result of a water leak
on the IP BEC.
• Other electrical related conditions that may be
communication issues between certain electrical
modules due to water dripping on the IP BEC.
Note: If this condition appears suddenly, it might be
related to a windshield replacement where the sealing
of the glass to the body might be the cause of this
concern.
•
Inspect the right side A-pillar/windshield area and
water test for any leaks.
4180308
•
•
Copyright 2015 General Motors LLC. All Rights Reserved.
Inspect the front drain hoses to ensure that they
are free of clogs or kinks, and that water is
properly flowing through the hoses.
Inspect the IP BEC for wetness and/or any green
colored corrosion.
Page 2
May, 2015
Bulletin No.: 08-08-57-003F
For Model Years 2007-2008
2125557
2125552
Water from the right front sunroof drain hose exits the
vehicle through the plenum (upper arrow) and may
re-enter through the un-sealed seam at the front of the
dash. Refer to lower arrow in the illustration.
In more current models years, sunroof drain hose and
windshield related issues have sometimes been found
to be a source of a water leak in the A-pillar area. This
water can also sometimes leak on the IP BEC and/or
onto the floor area.
Correction
1. Remove the windshield wipers and cowl screen
where sealing repair is to be done.
Important: Inspect the IP BEC for wetness and/or any
green colored corrosion.
Important: During water testing, do not point the
nozzle/hose upward on the cowl area as this is likely to
force water entry where a leak may not even be
existent.
2. In order to verify the waterleak, run a small amount
of water into the square hole inside the cowl while
looking at the IP BEC.
3. Allow the water to dry and proceed to step 4.
For Model Years 2007-2008
Important: Inspect the front drain hoses to ensure that
they are free of clogs or kinks, and that water is
properly flowing through the hoses.
2125558
4. Seal the seam INSIDE the opening at the bottom
and to the right and left of the arrows in the
illustration. Seal the full length of the dotted line.
Seal the seam with P/N 12378500 (in Canada, use
10952233) Medium Body Seam Sealing
Compound or equivalent.
Bulletin No.: 08-08-57-003F
May, 2015
Parts Information
Page 3
Warranty Information
Part Number
Description
12378500 (in
Canada, use
P/N 10952233)
Medium Body Seam Sealing Compound
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
appropriate following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor
Operation
Description
0560052
Plenum Panel Resealing
0560072
Windshield Resealing
6040922
Sunroof Drain Inspection and
Cleaning
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
Labor
Time
Use
Published
Labor
Operation
Time
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION


SB-10024244-9518
SB-10024244-9518

SB-10024244-9053
File in Section:
Bulletin No.:
Service Bulletin
Date:
08 - Body and Accessories
08-08-57-003D
May, 2014
TECHNICAL
Subject:
Floor Wet Under Carpet/Engine Continues to Run with Key Off/Possible No Crank/No
Start/Communication Loss/Various Electrical Concerns (Seal Seam)
Models:
2008-2012 Buick Enclave
2009-2012 Chevrolet Traverse
2007-2012 GMC Acadia
2007-2010 Saturn OUTLOOK
This bulletin is being revised to add the Chevrolet Traverse model and update the Warranty
Information. Please discard Corporate Bulletin Number 08-08-57-003C.
Condition
Some customers may comment on any, or a
combination of, the following conditions:
• Evidence of a water leak at the right side A-pillar
and/or the right front floor is wet under the carpet.
• Various electrical concerns such as: Engine
Continues to Run with Key Off/Possible No Crank/
No Start/Communication Loss/Various Electrical
Concerns, which may be a result of a water leak
on the IP BEC.
• Other electrical related conditions that may be
communication issues between certain electrical
modules due to water dripping on the IP BEC.
Cause
2125552
Copyright 2014 General Motors LLC. All Rights Reserved.
Water from the right front sunroof drain hose exits the
vehicle through the plenum (upper arrow) and may
re-enter through the un-sealed seam at the front of the
dash. Refer to lower arrow in the illustration.
In more current models years, sunroof drain hose and
windshield related issues have sometimes been found
to be a source of a water leak in the A-pillar area. This
water can also sometimes leak on the IP BEC and/or
onto the floor area.
Correction
For Model Years 2007-2008
Important: Inspect the front drain hoses to ensure that
they are free of clogs or kinks, and that water is
properly flowing through the hoses.
Page 2
May, 2014
Bulletin No.: 08-08-57-003D
4. Seal the seam INSIDE the opening at the bottom
and to the right and left of the arrows in the
illustration. Seal the full length of the dotted line.
Seal the seam with P/N 12378500 (in Canada, use
10952233) Medium Body Seam Sealing
Compound or equivalent.
For Model Years 2009-2012
•
•
•
Inspect the right side A-pillar/windshield area and
water test for any leaks.
Inspect the front drain hoses to ensure that they
are free of clogs or kinks, and that water is
properly flowing through the hoses.
Inspect the IP BEC for wetness and/or any green
colored corrosion.
Parts Information
2125557
1. Remove the windshield wipers and cowl screen
where sealing repair is to be done.
Important: Inspect the IP BEC for wetness and/or any
green colored corrosion.
Important: During water testing, do not point the
nozzle/hose upward on the cowl area as this is likely to
force water entry where a leak may not even be
existent.
2. In order to verify the waterleak, run a small amount
of water into the square hole inside the cowl while
looking at the IP BEC.
3. Allow the water to dry and proceed to step 4.
Part Number
Description
12378500 (in
Canada, use
P/N 10952233)
Medium Body Seam Sealing Compound
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
appropriate following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle
History (IVH) for coverage information.
Labor
Operation
Description
Labor
Time
0560052
Plenum Panel Resealing
0560072
Windshield Resealing
6040922
Sunroof Drain Inspection and
Cleaning
Use
Published
Labor
Operation
Time
2125558
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION