SB-11-049
Service Bulletin Details
Public Details for: SB-11-049
Honda service campaign: see document search button for owner letter. The fuel injector and vtc timing at cold start ay create deposits on the oil control rings that could lead to increased oil consumption. *rm updated 10/24/11. *pe
Models from 2011
2011 HONDA ACCORD |
Models from 2010
2010 HONDA ACCORD |
2010 HONDA CR-V |
Models from 2009
2009 HONDA ACCORD |
Models from 2008
2008 HONDA ACCORD |
CSC-10041345-5357 April 2012 Dear Accord Owner: Our records indicate that an important PRODUCT UPDATE may not have been completed on your vehicle. Consequently, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. Please contact any authorized Honda dealer to schedule a service appointment for your vehicle. The product update should be completed even if your vehicle is not experiencing a problem. If you need help locating your local dealer, go to honda.com or call Honda Automobile Customer Service at 800-999-1009, and select option 4. You may also find this information at www.hondacars.com. We apologize for any inconvenience this update may cause you. We are taking this action in the interest of your continued satisfaction with your Honda vehicle. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division NOTICE: If this is a leased vehicle, please forward this notice to the lessee. FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #11-049 R87 Abril del 2012 Estimado propietario de un vehículo Accord: Nuestros registros indican que no se ha completado una ACTUALIZACIÓN DE PRODUCTO importante en su vehículo. Como consecuencia, la sincronización de la inyección de combustible y la sincronización VTC al arrancar en frío puede crear depósitos en los anillos de control de aceite que podría contribuir al aumento del consumo de aceite. Por favor comuníquese con cualquier concesionario autorizado Honda para programar una cita de servicio para su vehículo. La actualización de producto debe completarse aunque su vehículo no esté experimentando un problema. Si necesita ayuda para ubicar su concesionario, vaya a honda.com o comuníquese con Atención al Cliente de Automóviles Honda al 800-9991009 y seleccione la opción 4. Usted también puede encontrar esta información en www.hondacars.com. Le pedimos disculpas por cualquier inconveniente que esta actualización pudiera causarle. Nosotros estamos tomando esta acción en el interés de su satisfacción continua con su vehículo Honda. Atentamente, American Honda Motor Co., Inc. División Automotriz de Honda AVISO: Si este es un vehículo arrendado, por favor envié esta notificación al arrendatario. PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETÍN DE SERVICIO #11-049 R87 CSC-10041345-9083 Example of Customer Letter September 2011 Product Update: Software Update to Improve Fuel Injector and VTC Timing Dear Honda Owner: This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it. What is the problem? On some 2008–11 Accords and 2010–11 CR-Vs, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. What should you do? Contact any authorized Honda dealer for an appointment to have the software in your vehicle updated. The dealer will update the powertrain control module (PCM) software. This work will be done free of charge. Please plan to leave your vehicle at the dealer for half a day to allow them flexibility in scheduling. California Residents - After doing the update, your dealer will give you a Proof of Correction certificate. Keep this certificate for your records as proof that the product update was completed. Submit the certificate to the DMV only if the DMV requests it. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2008–11 Accord or 2010–11 CR-V involved in this campaign. If this is not the case, or the name/ address information is not correct, please complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our records. Lessor Information If this is a leased vehicle, and you are the lessor/ registered owner, please forward a copy of this notice to the lessee. If you have questions If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at 1-800-999-1009, and select option 4. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division 4 of 4 11-049 SB-10041345-2396 Service Bulletin Applies To: 11-049 August 26, 2011 2008–11 Accord L4 with A/T – Check the iN VIN status for eligibility 2008–10 Accord L4 with M/T – Check the iN VIN status for eligibility 2010 CR-V – Check the iN VIN status for eligibility Product Update: Software Update to Improve Fuel Injector and VTC Timing (Supersedes 11-049, dated August 4, 2011, to revise the information marked by the black bars) REVISION SUMMARY • The SOFTWARE INFORMATION section was updated, and the PGM-FI software program IDs and P/Ns were added. WARRANTY CLAIM INFORMATION Operation Number: 1255A2 Flat Rate Time: 0.2 hour • Under REPAIR PROCEDURE, step 3 was added. Failed Part: P/N 37820-R42-A59 • An example of the customer letter was added. Defect Code: 5NC00 Symptom Code: R8700 Skill Level: Repair Technician BACKGROUND The fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. CUSTOMER NOTIFICATION All owners of affected vehicles will be sent a notification of this product update. An example of the customer notification is included at the end of this service bulletin. SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty. MVCI Control Module (CM) Database Update: 27-JUL-2011 or later Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. HDS Software Version: 3.001.009 or later In addition, check for a punch mark above the fifth character of the engine compartment VIN. A punch mark in that location means this product update has already been completed. Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. For more information about updating the HDS and the MVCI, refer to Service Bulletin 01-023, Updating Control Units/Modules. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. Should a dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the campaigned item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this campaign, do a VIN status inquiry before selling it. The MVCI automatically checks the vehicle’s reprogrammable systems and, if an update is available, displays that system on the System Selection screen. Select the system that is indicated in this service bulletin to update. Check that the MVCI indicates the applicable program ID listed on the following page (or a later program ID) as the Recommended Update when the update begins. If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed. CORRECTIVE ACTION Update the PGM-FI software. © 2011 American Honda Motor Co., Inc. – All Rights Reserved ATB 46777-47001 (1108) 1 of 2 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. Year/Model/Trans Program ID (or later) Program P/N (or later) 2008-09 Accord LX M/T 40A190 37805-R40-A19 2008-09 Accord M/T 42A090 37805-R42-A09 2008-09 Accord LX M/T 40A180 37805-R40-A18 2008-09 Accord KA LX 40A590 37805-R40-A59 2008-09 Accord KL LX (PZEV) 41L590 37805-R41-L59 2008-09 Accord M/T 42A080 37805-R42-A08 2008-09 Accord KA 42A590 37805-R42-A59 2008-09 Accord KL 43L590 37805-R43-L59 2010 Accord LX M/T 40A240 37805-R40-A24 2010 Accord M/T 42A140 37805-R42-A14 2010 Accord LX M/T 40A230 37805-R40-A23 2010 Accord KA LX 40A730 37805-R40-A73 2010 Accord KL LX PZEV 41L630 37805-R41-L63 2010 Accord M/T 42A130 37805-R42-A13 2010 Accord KA 42A630 37805-R42-A63 2010 Accord KL 43L630 37805-R43-L63 2011 Accord KA LX/SE 40A830 37805-R40-A83 2011 Accord KL LX/SE (PZEV) 41L730 37805-R41-L73 2011 Accord KA 42A730 37805-R42-A73 2011 Accord KL 43L730 37805-R43-L73 2010 CR-V 2WD/4WD EZA570 37805-REZ-A57 REPAIR PROCEDURE 1. Update the PGM-FI software. Refer to Service Bulletin 01-023, Updating Control Units/Modules. 2. Center-punch a completion mark above the fifth character of the engine compartment VIN: Center-punch here. 1HGXXXXXXXXXXXXXX 3. For California Residents Only: Fill out a Vehicle Emissions Recall - Proof of Correction certificate, and use R87 as the campaign number. Give the certificate to your customer, and advise him or her to keep it as proof that the product update was completed. Your customer will need to submit the certificate to the DMV only if the DMV requests it. If you need more certificates, use reorder number Y0657. 2 of 2 Example of Customer Letter September 2011 Product Update: Software Update to Improve Fuel Injector and VTC Timing Dear Honda Owner: This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it. What is the problem? On some 2008–11 Accords and 2010 CR-Vs, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. What should you do? Contact any authorized Honda dealer for an appointment to have the software in your vehicle updated. The dealer will update the powertrain control module (PCM) software. This work will be done free of charge. Please plan to leave your vehicle at the dealer for half a day to allow them flexibility in scheduling. California Residents - After doing the update, your dealer will give you a Proof of Correction certificate. Keep this certificate for your records as proof that the product update was completed. Submit the certificate to the DMV only if the DMV requests it. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2008–11 Accord or 2010 CR-V involved in this campaign. If this is not the case, or the name/ address information is not correct, please complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our records. Lessor Information If this is a leased vehicle, and you are the lessor/ registered owner, please forward a copy of this notice to the lessee. If you have questions If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at 800-999-1009, and select option 4. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division 11-049 SB-10041345-3352 Service Bulletin Applies To: 11-049 February 6, 2013 2008–11 Accord L4 – Check the iN VIN status for eligibility 2010–11 CR-V – Check the iN VIN status for eligibility Product Update: Software Update to Improve Fuel Injector and VTC Timing (Supersedes 11-049, dated November 16, 2011, to revise the information marked by the black bars) REVISION SUMMARY Under REPAIR PROCEDURE, the phone number was added for certificate ordering, and an example of the certificate was added. BACKGROUND The fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. WARRANTY CLAIM INFORMATION Operation Number: 1255A2 Flat Rate Time: 0.2 hour Failed Part: P/N 37820-R42-A59 Defect Code: 5NC00 Symptom Code: R8700 Template ID: 11-049A Skill Level: Repair Technician CUSTOMER NOTIFICATION All owners of affected vehicles will be sent a notification of this product update. An example of the customer notification is included at the end of this service bulletin. SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. For 2008–10 Accord M/T, 2008–11 Accord A/T, 2010–11 CR-V: MVCI Control Module (CM) Database Update: 27-JUL-2011 or later In addition, check for a punch mark above the fifth character of the engine compartment VIN. A punch mark in that location means this product update has already been completed. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. Should a dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the campaigned item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this campaign, do a VIN status inquiry before selling it. CORRECTIVE ACTION Update the PGM-FI software. HDS Software Version: 3.001.009 or later For 2011 Accord M/T: MVCI Control Module (CM) Database Update: 21-SEP-2011 or later HDS Software Version: 3.001.015 or later Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. For more information about updating the HDS and the MVCI, refer to Service Bulletin 01-023, Updating Control Units/Modules. The MVCI automatically checks the vehicle’s reprogrammable systems and, if an update is available, displays that system on the System Selection screen. Select the system that is indicated in this service bulletin to update. Check that the MVCI indicates the applicable program ID listed on the following page (or a later program ID) as the Recommended Update when the update begins. If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed. 2013 American Honda Motor Co., Inc. – All Rights Reserved ATB 46777-49019-REV4 (1302) 1 of 4 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. Program ID (or later) Program P/N (or later) 2008–09 Accord M/T LX 40A190 37805-R40-A19 2008–09 Accord M/T 42A090 37805-R42-A09 2008–09 Accord M/T LX 40A180 37805-R40-A18 2008–09 Accord KA LX 40A590 37805-R40-A59 2008–09 Accord KL LX (PZEV) 41L590 37805-R41-L59 2008–09 Accord M/T 42A080 37805-R42-A08 2008–09 Accord KA 42A590 37805-R42-A59 2008–09 Accord KL 43L590 37805-R43-L59 2010 Accord M/T LX 40A240 37805-R40-A24 2010 Accord M/T 42A140 37805-R42-A14 2010 Accord LX M/T 40A230 37805-R40-A23 2010 Accord KA LX 40A730 37805-R40-A73 2010 Accord KL LX PZEV 41L630 37805-R41-L63 2010 Accord M/T 42A130 37805-R42-A13 2010 Accord KA 42A630 37805-R42-A63 Year/Model/Trans/Trim This column intentionally left blank. 2010 Accord KL 43L630 37805-R43-L63 2011 Accord KA LX/SE 40A830 37805-R40-A83 2011 Accord KL LX/SE (PZEV) 41L730 37805-R41-L73 2011 Accord KA 42A730 37805-R42-A73 2011 Accord KL 43L730 37805-R43-L73 2011 Accord M/T EX/EXL 42A240 37805-R42-A24 2011 Accord M/T LX/LX-P/LX-S/SE 40A340 37805-R40-A34 2011 Accord M/T 2-door 42A240 37805-R42-A24 2010–11 CR-V 2WD/4WD EZA570 37805-REZ-A57 2 of 4 11-049 REPAIR PROCEDURE 1. Update the PGM-FI software. Refer to Service Bulletin 01-023, Updating Control Units/Modules. 2. Center-punch a completion mark above the fifth character of the engine compartment VIN: Center-punch here. 1HGXXXXXXXXXXXXXX 3. For California Residents Only: Fill out a Vehicle Emissions Recall - Proof of Correction certificate, and use R87 as the recall number. Give the certificate to your customer, and advise him or her to keep it as proof that the product update was completed. Your customer will need to submit the certificate to the DMV only if the DMV requests it. If you need more certificates, contact Helm Inc. at 800-782-4356, and use reorder number Y0657. 3 of 4 11-049 Example of Customer Letter September 2011 Product Update: Software Update to Improve Fuel Injector and VTC Timing Dear Honda Owner: This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it. What is the problem? On some 2008–11 Accords and 2010–11 CR-Vs, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. What should you do? Contact any authorized Honda dealer for an appointment to have the software in your vehicle updated. The dealer will update the powertrain control module (PCM) software. This work will be done free of charge. Please plan to leave your vehicle at the dealer for half a day to allow them flexibility in scheduling. California Residents - After doing the update, your dealer will give you a Proof of Correction certificate. Keep this certificate for your records as proof that the product update was completed. Submit the certificate to the DMV only if the DMV requests it. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2008–11 Accord or 2010–11 CR-V involved in this campaign. If this is not the case, or the name/ address information is not correct, please complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our records. Lessor Information If this is a leased vehicle, and you are the lessor/ registered owner, please forward a copy of this notice to the lessee. If you have questions If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at 1-800-999-1009, and select option 4. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division 4 of 4 11-049 SB-10041345-7659 Service Bulletin Applies To: 11-049 October 15, 2011 2008–11 Accord L4 with A/T – Check the iN VIN status for eligibility 2008–12 Accord L4 with M/T – Check the iN VIN status for eligibility 2010–11 CR-V – Check the iN VIN status for eligibility Product Update: Software Update to Improve Fuel Injector and VTC Timing (Supersedes 11-049, dated August 26, 2011, to revise the information marked by the black bars) REVISION SUMMARY • In Applies To and under SOFTWARE INFORMATION, model years were added. WARRANTY CLAIM INFORMATION Operation Number: 1255A2 Flat Rate Time: 0.2 hour • Under WARRANTY CLAIM INFORMATION, a template ID was added. Failed Part: P/N 37820-R42-A59 • Under SOFTWARE INFORMATION, the software versions were updated. Defect Code: 5NC00 Symptom Code: R8700 Template ID: 11-049A Skill Level: Repair Technician BACKGROUND The fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. CUSTOMER NOTIFICATION All owners of affected vehicles will be sent a notification of this product update. An example of the customer notification is included at the end of this service bulletin. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. In addition, check for a punch mark above the fifth character of the engine compartment VIN. A punch mark in that location means this product update has already been completed. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. Should a dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the campaigned item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this campaign, do a VIN status inquiry before selling it. CORRECTIVE ACTION Update the PGM-FI software. SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty. For 2008–10 Accord M/T, 2008–11 Accord A/T, 2010–11 CR-V: MVCI Control Module (CM) Database Update: 27-JUL-2011 or later HDS Software Version: 3.001.009 or later For 2011–12 Accord M/T: MVCI Control Module (CM) Database Update: 21-SEP-2011 or later HDS Software Version: 3.001.015 or later Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. For more information about updating the HDS and the MVCI, refer to Service Bulletin 01-023, Updating Control Units/Modules. The MVCI automatically checks the vehicle’s reprogrammable systems and, if an update is available, displays that system on the System Selection screen. Select the system that is indicated in this service bulletin to update. Check that the MVCI indicates the applicable program ID listed on the following page (or a later program ID) as the Recommended Update when the update begins. If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed. © 2011 American Honda Motor Co., Inc. – All Rights Reserved ATB 46777-47199 (1110) 1 of 3 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. Program ID (or later) Program P/N (or later) 2008–09 Accord M/T LX 40A190 37805-R40-A19 2008–09 Accord M/T 42A090 37805-R42-A09 2008–09 Accord M/T LX 40A180 37805-R40-A18 2008–09 Accord KA LX 40A590 37805-R40-A59 2008–09 Accord KL LX (PZEV) 41L590 37805-R41-L59 2008–09 Accord M/T 42A080 37805-R42-A08 2008–09 Accord KA 42A590 37805-R42-A59 2008–09 Accord KL 43L590 37805-R43-L59 2010 Accord M/T LX 40A240 37805-R40-A24 2010 Accord M/T 42A140 37805-R42-A14 2010 Accord LX M/T 40A230 37805-R40-A23 2010 Accord KA LX 40A730 37805-R40-A73 2010 Accord KL LX PZEV 41L630 37805-R41-L63 2010 Accord M/T 42A130 37805-R42-A13 2010 Accord KA 42A630 37805-R42-A63 2010 Accord KL 43L630 37805-R43-L63 2011 Accord KA LX/SE 40A830 37805-R40-A83 2011 Accord KL LX/SE (PZEV) 41L730 37805-R41-L73 2011 Accord KA 42A730 37805-R42-A73 Year/Model/Trans/Trim 2011 Accord KL 43L730 37805-R43-L73 2011–12 Accord M/T EX/EXL 42A240 37805-R42-A24 2011–12 Accord M/T LX/LX+/SE 40A340 37805-R40-A34 2011 Accord M/T 2-door 42A240 37805-R42-A24 2010–11 CR-V 2WD/4WD EZA570 37805-REZ-A57 REPAIR PROCEDURE 1. Update the PGM-FI software. Refer to Service Bulletin 01-023, Updating Control Units/Modules. 2. Center-punch a completion mark above the fifth character of the engine compartment VIN: Center-punch here. 1HGXXXXXXXXXXXXXX 3. For California Residents Only: Fill out a Vehicle Emissions Recall - Proof of Correction certificate, and use R87 as the campaign number. Give the certificate to your customer, and advise him or her to keep it as proof that the product update was completed. Your customer will need to submit the certificate to the DMV only if the DMV requests it. If you need more certificates, use reorder number Y0657. Example of Customer Letter September 2011 Product Update: Software Update to Improve Fuel Injector and VTC Timing Dear Honda Owner: This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it. What is the problem? On some 2008–12 Accords and 2010–11 CR-Vs, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. What should you do? Contact any authorized Honda dealer for an appointment to have the software in your vehicle updated. The dealer will update the powertrain control module (PCM) software. This work will be done free of charge. Please plan to leave your vehicle at the dealer for half a day to allow them flexibility in scheduling. California Residents - After doing the update, your dealer will give you a Proof of Correction certificate. Keep this certificate for your records as proof that the product update was completed. Submit the certificate to the DMV only if the DMV requests it. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2008–12 Accord or 2010–11 CR-V involved in this campaign. If this is not the case, or the name/ address information is not correct, please complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our records. Lessor Information If this is a leased vehicle, and you are the lessor/ registered owner, please forward a copy of this notice to the lessee. 2 of 3 11-049 If you have questions If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at 1-800-999-1009, and select option 4. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division 11-049 3 of 3 SB-10041345-9826 Service Bulletin Applies To: 11-049 November 16, 2011 2008–11 Accord L4 – Check the iN VIN status for eligibility 2010–11 CR-V – Check the iN VIN status for eligibility Product Update: Software Update to Improve Fuel Injector and VTC Timing (Supersedes 11-049, dated October 15, 2011, to revise the information marked by the black bars) REVISION SUMMARY In Applies To and under SOFTWARE INFORMATION, the model years were changed. BACKGROUND The fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. CUSTOMER NOTIFICATION All owners of affected vehicles will be sent a notification of this product update. An example of the customer notification is included at the end of this service bulletin. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. In addition, check for a punch mark above the fifth character of the engine compartment VIN. A punch mark in that location means this product update has already been completed. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before they are sold. Should a dealership sell an unrepaired vehicle that subsequently causes injury or damage because of the campaigned item, the dealership will be solely responsible to the damaged party, and will be required to defend and indemnify American Honda for any resulting claims. To see if a vehicle in inventory is affected by this campaign, do a VIN status inquiry before selling it. CORRECTIVE ACTION Update the PGM-FI software. WARRANTY CLAIM INFORMATION Operation Number: 1255A2 Flat Rate Time: 0.2 hour Failed Part: P/N 37820-R42-A59 Defect Code: 5NC00 Symptom Code: R8700 Template ID: 11-049A Skill Level: Repair Technician SOFTWARE INFORMATION NOTE: Unnecessary or incorrect repairs resulting from a failure to update the HDS or MVCI are not covered under warranty. For 2008–10 Accord M/T, 2008–11 Accord A/T, 2010–11 CR-V: MVCI Control Module (CM) Database Update: 27-JUL-2011 or later HDS Software Version: 3.001.009 or later For 2011 Accord M/T: MVCI Control Module (CM) Database Update: 21-SEP-2011 or later HDS Software Version: 3.001.015 or later Before beginning the repair, make sure that both the HDS and MVCI are updated as listed above. For more information about updating the HDS and the MVCI, refer to Service Bulletin 01-023, Updating Control Units/Modules. The MVCI automatically checks the vehicle’s reprogrammable systems and, if an update is available, displays that system on the System Selection screen. Select the system that is indicated in this service bulletin to update. Check that the MVCI indicates the applicable program ID listed on the following page (or a later program ID) as the Recommended Update when the update begins. If the MVCI displays This vehicle does not need an update at this time during the update, the software for this service bulletin is already installed. © 2011 American Honda Motor Co., Inc. – All Rights Reserved ATB 46777-47331 (1111) 1 of 2 CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer. Year/Model/Trans/Trim Program ID (or later) Program P/N (or later) 2008–09 Accord M/T LX 40A190 37805-R40-A19 2008–09 Accord M/T 42A090 37805-R42-A09 2008–09 Accord M/T LX 40A180 37805-R40-A18 2008–09 Accord KA LX 40A590 37805-R40-A59 2008–09 Accord KL LX (PZEV) 41L590 37805-R41-L59 2008–09 Accord M/T 42A080 37805-R42-A08 2008–09 Accord KA 42A590 37805-R42-A59 2008–09 Accord KL 43L590 37805-R43-L59 2010 Accord M/T LX 40A240 37805-R40-A24 2010 Accord M/T 42A140 37805-R42-A14 2010 Accord LX M/T 40A230 37805-R40-A23 2010 Accord KA LX 40A730 37805-R40-A73 2010 Accord KL LX PZEV 41L630 37805-R41-L63 2010 Accord M/T 42A130 37805-R42-A13 2010 Accord KA 42A630 37805-R42-A63 2010 Accord KL 43L630 37805-R43-L63 2011 Accord KA LX/SE 40A830 37805-R40-A83 2011 Accord KL LX/SE (PZEV) 41L730 37805-R41-L73 2011 Accord KA 42A730 37805-R42-A73 2011 Accord KL 43L730 37805-R43-L73 2011 Accord M/T EX/EXL 42A240 37805-R42-A24 2011 Accord M/T LX/LX+/SE 40A340 37805-R40-A34 2011 Accord M/T 2-door 42A240 37805-R42-A24 2010–11 CR-V 2WD/4WD EZA570 37805-REZ-A57 REPAIR PROCEDURE 1. Update the PGM-FI software. Refer to Service Bulletin 01-023, Updating Control Units/Modules. 2. Center-punch a completion mark above the fifth character of the engine compartment VIN: Center-punch here. Example of Customer Letter September 2011 Product Update: Software Update to Improve Fuel Injector and VTC Timing Dear Honda Owner: This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it. What is the problem? On some 2008–11 Accords and 2010–11 CR-Vs, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. What should you do? Contact any authorized Honda dealer for an appointment to have the software in your vehicle updated. The dealer will update the powertrain control module (PCM) software. This work will be done free of charge. Please plan to leave your vehicle at the dealer for half a day to allow them flexibility in scheduling. California Residents - After doing the update, your dealer will give you a Proof of Correction certificate. Keep this certificate for your records as proof that the product update was completed. Submit the certificate to the DMV only if the DMV requests it. What to do if you feel this notice is in error Our records show that you are the current owner or lessee of a 2008–11 Accord or 2010–11 CR-V involved in this campaign. If this is not the case, or the name/ address information is not correct, please complete, sign, and return the enclosed, postage-paid Information Change Card. We will then update our records. Lessor Information If this is a leased vehicle, and you are the lessor/ registered owner, please forward a copy of this notice to the lessee. If you have questions If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile Customer Service at 1-800-999-1009, and select option 4. We apologize for any inconvenience this campaign may cause you. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division 1HGXXXXXXXXXXXXXX 3. For California Residents Only: Fill out a Vehicle Emissions Recall - Proof of Correction certificate, and use R87 as the campaign number. Give the certificate to your customer, and advise him or her to keep it as proof that the product update was completed. Your customer will need to submit the certificate to the DMV only if the DMV requests it. If you need more certificates, use reorder number Y0657. 2 of 2 11-049 CSC-100441345-2510 April 2012 Dear CR-V Owner: Our records indicate that an important PRODUCT UPDATE may not have been completed on your vehicle. Consequently, the fuel injector timing and VTC timing at cold start may create deposits on the oil control rings that could contribute to increased oil consumption. Please contact any authorized Honda dealer to schedule a service appointment for your vehicle. The product update should be completed even if your vehicle is not experiencing a problem. If you need help locating your local dealer, go to honda.com or call Honda Automobile Customer Service at 800-999-1009, and select option 4. You may also find this information at www.hondacars.com. We apologize for any inconvenience this update may cause you. We are taking this action in the interest of your continued satisfaction with your Honda vehicle. Sincerely, American Honda Motor Co., Inc. Honda Automobile Division NOTICE: If this is a leased vehicle, please forward this notice to the lessee. FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #11-049 R87 Abril del 2012 Estimado propietario de un vehículo CR-V: Nuestros registros indican que no se ha completado una ACTUALIZACIÓN DE PRODUCTO importante en su vehículo. Como consecuencia, la sincronización de la inyección de combustible y la sincronización VTC al arrancar en frío puede crear depósitos en los anillos de control de aceite que podría contribuir al aumento del consumo de aceite. Por favor comuníquese con cualquier concesionario autorizado Honda para programar una cita de servicio para su vehículo. La actualización de producto debe completarse aunque su vehículo no esté experimentando un problema. Si necesita ayuda para ubicar su concesionario, vaya a honda.com o comuníquese con Atención al Cliente de Automóviles Honda al 800-9991009 y seleccione la opción 4. Usted también puede encontrar esta información en www.hondacars.com. Le pedimos disculpas por cualquier inconveniente que esta actualización pudiera causarle. Nosotros estamos tomando esta acción en el interés de su satisfacción continua con su vehículo Honda. Atentamente, American Honda Motor Co., Inc. División Automotriz de Honda AVISO: Si este es un vehículo arrendado, por favor envié esta notificación al arrendatario. PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETÍN DE SERVICIO #11-049 R87 CSC-10041345-5640