REBE-9157

Advanced Full Text Search - REBE9157 - PRODUCT SUPPORT PROGRAM FOR REP... Page 1 of 3
SB-10051804-2728
Shutdown SIS
Previous Screen
Product: N O EQ U IPM EN T SELECTED
M odel: N O EQ U IPM EN T SELECTED
Configuration: N O EQ U IPM EN T SELECTED
Service Letter
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CHARGE AIR COOLER HOSE ON
CERTAIN CT660 ON HIGHWAY TRUCKS
Media Number -REBE9157-00
Publication Date -14/03/2013
Date Updated -14/03/2013
Caterpillar: Confidential Yellow
REBE9157-00
14Mar2013
U-106
After Failure
Only
7000
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CHARGE
AIR COOLER HOSE ON CERTAIN CT660 ON HIGHWAY
TRUCKS
PS52409
NOTE:
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer.
When reporting the repair, use "PS52409" as the Part Number and
"7755" as the Group Number. Use "96" as the Warranty Claim
Description Code and use "Z" as the SIMS Description Code.
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/... 4/3/2013
Advanced Full Text Search - REBE9157 - PRODUCT SUPPORT PROGRAM FOR REP... Page 2 of 3
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Mar2015
PROBLEM
The original Charge Air Cooler (CAC) hose can collapse or burst.
AFFECTED PRODUCT
Model
CT660
Identification Number
TKL00100-00161, 164-170
TRK00030-00039, 41-48, 100-105, 107-284, 286-288, 290500
PARTS NEEDED
Part Number
Description
3851520
HOSE AS-CLAMP
Qty
1
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 3% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/... 4/3/2013
Advanced Full Text Search - REBE9157 - PRODUCT SUPPORT PROGRAM FOR REP... Page 3 of 3
ACTION REQUIRED
Replace the collapsed or burst CAC hose with a new hose. The new hose
is a more robust design.
SERVICE CLAIM ALLOWANCES
Product smu/age
whichever comes
first
0-250000 miles,
0-24 mo
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 1.0-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Copyright 1993 - 2013 Caterpillar Inc.
W ed Apr 3 20:03:33 C D T 2013
AllRights Reserved.
Private N etw ork For SIS Licensees.
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/... 4/3/2013