57-13-89
Service Bulletin Details
Public Details for: 57-13-89
Audi: some vehicles, in cold weather, occasionally, cannot be unlocked using the door handle touch sensor. Also inclded are model a4 my 2014, model a5 cabriolet my 2014, model q5 my 2014, model rs5 cabriolet my 2014, and model s5 cabriolet
Models from 2014
| 2014 AUDI A5 |
| 2014 AUDI A6 |
| 2014 AUDI A7 |
| 2014 AUDI A8 |
| 2014 AUDI RS 5 |
Models from 2013
| 2013 AUDI A4 |
| 2013 AUDI A4 ALLROAD |
| 2013 AUDI A5 |
| 2013 AUDI A5 CABRIOLET |
| 2013 AUDI A6 |
| 2013 AUDI A7 |
| 2013 AUDI A8 |
| 2013 AUDI Q5 |
| 2013 AUDI RS 5 |
Models from 2012
| 2012 AUDI A4 |
| 2012 AUDI A4 AVANT |
| 2012 AUDI A5 |
| 2012 AUDI A5 CABRIOLET |
| 2012 AUDI A6 |
| 2012 AUDI A7 |
| 2012 AUDI A8 |
| 2012 AUDI Q5 |
Models from 2011
| 2011 AUDI A5 |
| 2011 AUDI A5 CABRIOLET |
| 2011 AUDI A8 |
SB-10052352-2176 Technical Service Bulletin 57 Locking with door handle touch sensor sporadically inoperative 57 13 89 2033883/1 May 14, 2013. Model(s) Year VIN Range 2012 A035066 - A999999 (Ingolstadt) 2012 N007046 - N999999 (Neckarsulm) 2013 – 2014 All 2011 102191 - 999999 2012 – 2014 All A5/S5 Cabriolet 2011 – 2014 All RS5 2013 – 2014 All RS5 Cabriolet 2014 All A6 2012 – 2014 All A7 2012 – 2014 All A8 2011 – 2014 All 2012 022752 - 999999 2013 – 2014 All A4 Vehicle-Specific Equipment A5/S5 Advanced key Q5 Condition The following conditions are present (applies only to vehicles with Advance Key (PR 4i3)): • In cold weather conditions, the vehicle sporadically cannot be locked using the touch sensor on the door handle(s). This occurs regardless of which vehicle key is used. • The vehicle can be unlocked using the Advanced Key function. • No DTCs related to the Advanced Key system are stored. • The vehicle can be locked and unlocked using the remote keys and interior door switches. • Concept-related restrictions as described in TSB 2027368, 57 Door handle touch sensors (Advanced key) inoperative, do not apply. Technical Background Ice can form on the locking surface of the touch sensor (inside the door handle), preventing proper operation. © 2013 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Not applicable. Service Apply self-adhesive inserts to door handle touch sensors as follows: 1. Remove the door handle touch sensor from all door handles. Tip: During removal, make sure that the door handle touch sensor is levered out with a screwdriver, according to the repair manual (Figure 1). If the sensor is removed from the front of the door handle, the seal can be damaged. Figure 1. Removal of door handle touch sensor. 2. Attach an insert on the indicated surface (Figure 2) for all sensors. Figure 2. Area to attach insert to door handle touch sensor. 3. Re-install all door handle touch sensors and door handles. © 2013 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 5711 Damage Code: 0040 Labor Operations: A4, A6, A7, Q5 models Lock cylinder remove+reinstall 5709 1900 20 TU 2 Door handle remove+reinstall (front) 5711 2050 20 TU Modify 2 door handles (front) 5711 5099 10 TU 2 Door handle remove+reinstall (rear) 5811 2000 30 TU Modify 2 door handles (rear) 5811 5099 10 TU Lock cylinder remove+reinstall 5709 1900 20 TU 2 Door handle remove+reinstall 5711 2050 20 TU Modify 2 door handles 5711 5099 10 TU GFF No allowance 0 TU Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU A5, A5 Cabriolet models Diagnostic Time: Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: © 2013 Audi of America, Inc. As per TSB #2033883/1 Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Required Parts and Tools Part Number Part Description Quantity 4G8837339 Repair kit for door handle touch sensor 1 (contains set of 4 inserts) Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2027368, 57 Door handle touch sensors (Advanced key) inoperative All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.