TIB-13-036

CSC-10054050-2591
Date
Customer Name
Address
City, State Zip
Subject: [Title of TIB]
Dear Kenworth Customer,
Kenworth has determined that the brake hydraulic reservoir installation on your vehicle
did not meet our quality standards.
The chassis numbers listed by VIN on this letter require repair by an authorized dealer.
We would like the opportunity to perform this repair. Please contact a Kenworth
dealership to schedule an appointment for this work. You can find the nearest Kenworth
dealer at Dealer Locator on the website www.Kenworth.com.
When contacting your selected Kenworth dealer, refer to campaign TIB 13-36 and the
VIN listed on this letter. The repair will take approximately twenty minutes and there will
be no charge to you if completed within your Basic Vehicle Warranty (typically 1 year or
100,000 miles/ 160,000 km).
We apologize for this inconvenience but ask for your cooperation to ensure continued
satisfaction with Kenworth products.
Thank you,
Mike Kalkoske
Director, Quality Services
Kenworth Truck Company

TIB 13-036: T300 Routing Bracket on Brake Fluid Reservoir
Page 1 of 2
SB-10054050-9468
Technical Information Bulletin
13-036
Section
Brakes and Air - 13
Subject
Routing Bracket on T300's with Hydraulic Brakes
Release Date
11/4/2013
Condition
A routing bracket installed on T300's with hydraulic brakes needs to be removed. See attached chassis list and customer letter below.
Chassis Affected
95 T300's built with hydraulic brakes (sales code 1000306) between 4/1/2013-10/18/2013.
Action
CAMPAIGN
Review the attached chassis list for your dealer code and schedule your customer(s) for service if their chassis is on the list. Service all
chassis affected that enter your dealership, even if the customer has no issue with the chassis. Use the attached procedure. Review the
DWC or SIR online systems for “Complete” next to the “13-36” campaign code prior to performing this repair.
NOTE: Chassis affected are so new that Kenworth may not have customers’ names and addresses registered. Please contact your
customers or check your lot for these chassis.
https://eportal.paccar.com/dealer/uskw/en/service/vehiclebulletins/vehiclefieldservice/Page... 12/2/2013
TIB 13-036: T300 Routing Bracket on Brake Fluid Reservoir
Page 2 of 2
Warranty
Through Standard Warranty (excludes Extended Warranty) or for repairs completed by 10/24/2014, whichever is greater,
Kenworth will pay for parts at dealer net, plus applicable mark-up and 0.3 hours labor. File the appropriate Quick Claim or long
claim form, if required.
CLAIM CODING
Failure Location: 013-006-001
Work Accomplished: 43
Failure Type: 700
Responsibility Code: 01
SRT Code: 013-XXX
Supplier Code: NA
Background
Beginning in April, a standoff was added to the reservoir mounting bolt on T300's with hydraulic brakes. The brake supplier does not approve the use of
the reservoir mounting bolt to mount a bracket.
Procedure
Identify if the hydraulic brake chassis has a standoff bracket attached to the brake fluid reservoir mounting bolt.
Remove the reservoir mounting bolt that attaches the standoff bracket to the master cylinder. Be careful not to hit the nearby plastic
Pressure Differential Switch as it can be damaged by wrench contact.
3. Remove the standoff bracket assembly.
4. Reinstall the reservoir mounting bolt and torque the bolt to 37.3 ± 3.4 Nm (27.5 ± 2.5 ft-lbs).
5. Resecure the bundle that was attached to the standoff bracket with part number DCT11.
1.
2.
13-036 Procedure
Attachments
13-036 Chassis List
13-036 Customer Letter
Authored by: PH
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TIB 13-036
Hydraulic Reservoir Routing
REMOVE
1. Identify if the hydraulic brake chassis has a standoff bracket attached to the brake fluid reservoir mounting bolt.
2. Remove the reservoir mounting bolt that attaches the standoff bracket to the master cylinder. Be careful not to
hit the nearby plastic Pressure Differential Switch as it can be damaged by wrench contact.
3. Remove the standoff bracket assembly.
4. Reinstall the reservoir mounting bolt and torque the bolt to 37.3 ± 3.4 Nm (27.5 ± 2.5 ft-lbs).
5. Re-secure the bundle that was attached to the standoff bracket.
DCT11
(10/24/2013)
TIB 13-036
Page 1 of 1
SB-10054050-9468
Date
Customer Name
Address
City, State Zip
Subject: [Title of TIB]
Dear Kenworth Customer,
Kenworth has determined that the brake hydraulic reservoir installation on your vehicle
did not meet our quality standards.
The chassis numbers listed by VIN on this letter require repair by an authorized dealer.
We would like the opportunity to perform this repair. Please contact a Kenworth
dealership to schedule an appointment for this work. You can find the nearest Kenworth
dealer at Dealer Locator on the website www.Kenworth.com.
When contacting your selected Kenworth dealer, refer to campaign TIB 13-36 and the
VIN listed on this letter. The repair will take approximately twenty minutes and there will
be no charge to you if completed within your Basic Vehicle Warranty (typically 1 year or
100,000 miles/ 160,000 km).
We apologize for this inconvenience but ask for your cooperation to ensure continued
satisfaction with Kenworth products.
Thank you,
Mike Kalkoske
Director, Quality Services
Kenworth Truck Company