PU-2010

Service Bulletin Details

Public Details for: PU-2010

Acura: see document search button for owner letter. The accessory roof rack, on some vehicles, have small cracks at the end of the side rails and if not replaced, the cracks will worsen. Model 2010 mdx. *pe


- 2010 -

Models from 2010
2010 ACURA MDX
CSC-10056165-4743
May 2010
Product Update: Roof Rack Side Rails May Be Cracked
Dear MDX Owner:
This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it.
What is the problem?
On some vehicles with a silver Genuine Acura accessory roof rack, a manufacturing problem may have
produced small cracks at the ends of the roof rack side rails. If the side rails are not replaced, the cracks
could worsen. This condition affects only silver-colored accessory roof racks installed or purchased before
March 15, 2010.
2010 MDX Shown With Silver Acura Genuine Accessory Roof Rack
What should you do?
Call any authorized Acura dealer and make an appointment to have your vehicle repaired. The dealer will
replace the roof rack side rails free of charge. Please plan to leave your vehicle for half a day to allow the
dealer flexibility in scheduling. If you cannot leave your vehicle for half a day, please contact the dealer to
discuss other options.
What to do if you feel this notice is in error
Our records show that you are the current owner of a 2010 MDX that may have had a silver-colored
accessory roof rack installed before March 15, 2010. If this is not the case, or the name/address
information is not correct, please fill out and return the enclosed, postage-paid Information Change Card.
We will then update our records.
If you have questions
If you have questions about this notice, or need help contacting an Acura dealer, please call Acura Client
Services at 800-382-2238.
We apologize for any inconvenience this product update may cause you. Our goal is to ensure that your
vehicle continues to be as reliable and enjoyable as possible.
Sincerely,
American Honda Motor Co., Inc.
Acura Automobile Division
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