TEBE-2792

TEBE2792 - PRODUCT SUPPORT PROGRAM FOR UPD... Page 1 of 4
SB-10057915-5180
Service Letter
PRODUCT SUPPORT PROGRAM FOR UPDATING THE CALIBRATION FILE FOR THE ENGINE
ELECTRONIC CONTROL MODULE (ECM) ON CERTAIN CT660, CT680 LG, AND CT681 SG ON
HIGHWAY TRUCKS EQUIPPED WITH A CT13 ENGINE
Media Number -TEBE2792-01
Publication Date -2015/03/18
Date Updated -2015/03/19
Caterpillar: Confidential Yellow
TEBE2792-01
18Mar2015
(Revised 19Mar2015)
U-115
Before/After
7000
PRODUCT SUPPORT PROGRAM FOR UPDATING THE
CALIBRATION FILE FOR THE ENGINE ELECTRONIC
CONTROL MODULE (ECM) ON CERTAIN CT660, CT680 LG,
AND CT681 SG ON HIGHWAY TRUCKS EQUIPPED WITH A
CT13 ENGINE
PS44670
NOTE:
Caterpillar’s obligations under
to, and shall not apply in contravention of, Caterpillar:
the laws,
rules,Yellow
Confidential
TEBE2792 - PRODUCT SUPPORT PROGRAM FOR UPD... Page 2 of 4
regulations, directives, ordinances, orders, or statutes of the
United States, or of any other applicable jurisdiction, without
recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after
failure. In either case the decision whether to apply the
Program is made by the dealer. When reporting the repair, use
"PS44670" as the Part Number and "7755" as the Group Number. If
administered before failure, use "56" as the Warranty Claim
Description Code and "T" as the SIMS Description code. If
administered after failure, use "96" as the Warranty Claim
Description Code, and "Z" as the SIMS Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
NOTE:
This Revised Service Letter replaces the 18Mar2015 Service
Letter. A change has been made to the Title.
TERMINATION DATE
31Mar2016
PROBLEM
There is a defect which relates to engine emissions on certain CT660,
CT680 LG, and CT681 SG On Highway Trucks built 04 March 2013 through 26
August 2014 equipped with 2013 and 2014 model year CT13 Engines.
AFFECTED PRODUCT
Model
Identification Number
CT660
TEJ00108-00110, 112-114, 117-120, 125-132, 134-155
TEM00101-00103
TEBE2792 - PRODUCT SUPPORT PROGRAM FOR UPD... Page 3 of 4
TEP00101, 105-106, 108, 115, 117, 121-122, 125, 139,
143, 148, 154, 159, 163-164, 171, 190, 192, 194, 201,
205-206, 208-210, 214-216, 219, 229, 241, 244, 269-286,
288-298, 300-306, 308-315, 317-330, 332-337, 339, 343350, 352-360, 363-377, 379-383, 385-397, 399-403, 405427, 429-435, 437-438, 440-486, 488-495, 497-555, 557572, 576-577, 579-581, 583-594, 596-600, 603-604, 606609, 611-612, 614-621, 623-640, 642-649, 651-667, 669,
671, 673, 677-681, 683-691, 693-696, 698-711, 713-714,
716-719, 721-729, 731-735, 737-741, 743-770, 772-794,
796-826, 828-829, 831-837, 839-843, 845, 847-850, 852,
854, 999
TEY00100-00103, 105-112, 121
CT680 LG
CT681 SG
TJD00100-00101
TWT00100-00101, 104
TWJ00105-00114, 116, 119-122, 124-126, 128-130, 132-135
PARTS NEEDED
Part Number
Description
CALIBRATION
Calibration File
Qty
1
In order to allow equitable parts
availability to all participating dealers,
please limit your initial parts order to
not exceed 29% of dealership population.
This is an initial order recommendation
only, and the ultimate responsibility for
ordering the total number of parts needed
to satisfy the program lies with the
dealer.
ACTION REQUIRED
Recalibrate the engine ECM to the latest file. This will re-enable OnBoard Diagnostic monitor and fault reaction.
Note: This current release can be identified by have an "DE" in the 3rd
and 4th to last digit of the Calibration ID. Any
TEBE2792 - PRODUCT SUPPORT PROGRAM FOR UPD... Page 4 of 4
following "DE" would also contain these updates and be acceptable.
Example: (OKFXDEEC)
Program the ECM using Standard CAT CT660 AutoUpgrade Procedures.
SERVICE CLAIM ALLOWANCES
Product smu/age
whichever comes
first
0-400000 miles,
0-48 mo
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
Parts %
Labor
Hrs%
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
NOTE: This is a 0.5-hour job
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Copyright 1993 - 2015 Caterpillar Inc.
All Rights Reserved.
Private Network For SIS Licensees.
Caterpillar: Confidential Yellow