13 02 15
Service Bulletin Details
Public Details for: 13 02 15
Engine failure warning and reduced engine output will occur due to high-pressure pump failure. *ma
- 2011 -
Models from 2011
2011 BMW 5-SERIES |
2011 BMW 5 SERIES |
2011 BMW 5-SERIES GRAN TURISMO |
2011 BMW 6 SERIES |
2011 BMW 7-SERIES |
2011 BMW X5 |
2011 BMW X6 |
Page 1 of 4 SB-10059005-7544 SI B13 02 15 Fuel Systems July 2015 Technical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps MODEL F01 (7 Series Sedan) F02 (7 Series Sedan LWB) F04 (ActiveHybrid 7) F07 (5 Series Gran Turismo) F10 (5 Series Sedan) F12 (6 Series Convertible) F13 (6 Series Coupe) E70 (X5) E71 (X6) E72 (ActiveHybrid X6) SITUATION The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. AFFECTED VEHICLES This Service Action involves F01, F02, F04, F07, F10, F12, F13, E70, E71, and E72 vehicles with the N63 engine produced from January 1, 2011 to December 1, 2011. Vehicles which require this Service Action to be completed will show it as “Open” when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. CAUSE The high-pressure pump quantity control valve may fail. PROCEDURE Replace both high-pressure pumps. Refer to the following Repair Instruction 13 51 065, “Remove and installing/replacing the left high-pressure pump (N63),” and 13 51 070, “Remove and installing/replacing the right high-pressure pump (N63).” Important Note: Below, find the removal and installation of the crankcase ventilation lines (hoses) if the vehicle has had the procedures described in B11 06 14 and B11 16 14 already performed. Gently pull the hose in the direction of the arrow (1) while releasing the four locking tabs (2) with a small o-ring https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/244... 8/6/2015 Page 2 of 4 pick or suitable tool. Disconnect connecting line 3. PARTS INFORMATION Part Number Description Quantity 13 51 7 595 339 High-pressure pump 2 13 51 7 590 275 Screw 4 07 11 9 905 147 Hexagon screw with washer 2 07 14 7 029 829 Hexagon bolt As required, up to 6 WARRANTY INFORMATION Reimbursement for this Service Action will be via normal claim entry utilizing the following information: Defect Code: 00 13 30 02 00 Labor Operation: Labor Allowance: Description: 00 62 994 Refer to KSD2 Replace both of the high-pressure pumps Or: Associated work carried out in conjunction with SI B11 06 14 - N63 Engine: Customer Care Package Labor Operation: 00 63 511 Labor Allowance: Description: Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 111) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 112) Or: 00 63 512 https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/244... 8/6/2015 Page 3 of 4 Or: 00 63 513 Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 113) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 114) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 115) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 116) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 117) Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 118) Or: 00 63 514 Or: 00 63 515 Or: 00 63 516 Or: 00 63 517 Or: 00 63 518 Or: Associated work carried out in conjunction with SI B11 16 14 - N63 Engine: Check Timing Chain Labor Operation: 00 63 519 (Use FRU number only if replacing the timing chain. For checking the timing chain, use FRU numbers from point 2) Labor Allowance: Description: Refer to KSD2 Replace both of the high-pressure pumps (belonging to 00 62 916 - 00 62 974) Previous Customer-pay Repairs https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/244... 8/6/2015 Page 4 of 4 BMW of North America, LLC will provide reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to the release of the N63 Replace High-Pressure Fuel Pumps Service Action. Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions, and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Repairs performed on ineligible vehicles, vehicles not included in this Service Action and/or the diagnosis and repair of other unrelated issues do not qualify for reimbursement. To request reimbursement for a “qualifying customer-pay repair” performed either by an authorized BMW center or independent repair shop, please have your customer submit a reimbursement request online at www.BMW-RP.com under the following reference: • B-R 2015 N63 High-Pressure Fuel Pumps Note: Reimbursement requests submitted under an incorrect and/or different reimbursement program or action will not be accepted. Reimbursement Procedure To initiate the online process, the customer will be asked to attach PDF files of the required documentation; this is outlined in the attachment below. Alternatively, he/she may mail or fax his/her request and documentation directly to the BMW Customer Reimbursement Center. For more information, please refer to the PDF attachment: “B130215_Customer Pay Reimbursement Procedure.” Note: A copy of this attachment can be provided to the customer. ADDITIONAL INFORMATION PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. ATTACHMENTS View PDF attachment B130215_Customer_Pay_Repairs. [ Copyright ©2015 BMW of North America, Inc. ] https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/244... 8/6/2015