03-004-14
Service Bulletin Details
Public Details for: 03-004-14
Summary to be provided on a future date.
- 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 -
Models from 2013
| 2013 MAZDA MX-5 |
Models from 2012
| 2012 MAZDA MX-5 |
Models from 2011
| 2011 MAZDA MX-5 |
Models from 2010
| 2010 MAZDA MX-5 |
Models from 2009
| 2009 MAZDA MX-5 |
Models from 2008
| 2008 MAZDA MX-5 |
Models from 2007
| 2007 MAZDA MX-5 |
Models from 2006
| 2006 MAZDA MX-5 |
Tony Lawrence From: Sent: To: Subject: Tony Lawrence Wednesday, September 10, 2014 2:39 PM All Dlrs All Rgns - PT; All Dlrs All Rgns - SR (RESENDING TSB 03-004/ 14) - MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE All, The link send in yesterday's email notification for bulletin (03-004/14 - 2006-2013 MX-5 - WHINING NOISE FROM REAR DIFFERENTIAL) was incorrect. Please use the corrected link below to replace any printed bulletins. I apologize for any inconvenience this may have caused you or your dealer. NEW BULLETIN 03-004/14 - 2006-2013 MX-5 - WHINING NOISE FROM REAR DIFFERENTIAL http://www.mstore2000.com/PDF Files/03-004-14-2959a.pdf 1 Service Bulletin Mazda North American Operations Irvine, CA 92618-2922 © 2014 Mazda Motor of America, Inc. Subject: Bulletin No: 03-004/14 Last Issued : 09/09/2014 WHINING NOISE FROM REAR DIFFERENTIAL APPLICABLE MODEL(S)NINS 2006-2013 MX-5 vehicles with VINs lower than JM1 NC******233232 (produced before May 29 , 2013) DESCRIPTION Some vehicles may exhibit a whining noise from the rear differential when driving . The concern may be caused by improper tooth contact pattern of the rear differential gear from abnormal wear. This abnormal wear is caused by gear tooth lapping compound (used during the production) being left on beyond the allowable amount. The production control has been improved to reduce the amount of remaining lapping compound . Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify customer concern. 2. Contact MASH at 888 832-8477 , option 2, to obtain authorization to replace the rear differential component. Refer to MS3 online instructions or Workshop Manual section 03-14. 3. Verify repair. PART(S) INFORMATION Part Number Description Qty. Notes MA29-27-100E Driving and Differential 1 SAT MA30-27-1 OOE 6AT MA33-27-1 OOE 6MT MS06-27-1 OOF 6MTwith LSD NOTE: Confirm the part number in the EPC for the VIN in repair. Rear differential component replacement requires MASH authorization . Contact MASH at 888-8328477, option 2, to obtain prior authorization. Page 1 of 2 CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/ equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Customers should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern . To determine if the information applies, customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means, electronic or mechanical--including photocopying and recording and the use of any kind of information storage and retrieval system --without permission in writing . • Bulletin No: 03-004/14 • •\ ~ Last Issued: 09/09/2014 © 2014 Mazda Motor of America, Inc. WARRANTY INFORMATION NOTE: This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. This repair will be covered under Mazda's Powertrain ~imited Warranty. Rear differential component replacement requires MASH authorization . Contact MASH at 888 8328477, option 2, to obtain prior authorization . Additional diagnostic time cannot be claimed for this repair. Warranty Type - - -· A- Symptom Code 82 ' ' Damage Code 9C Part Number Main Cause Qty. Operation Number I Labor Hours: ·- ****-27-100 1 XXK8CXRX /.2 .6·Hrs. Page 2 of 2 o.J Tony Lawrence From: Sent: To: Subject: Christopher Ciz Tuesday, September 16, 2014 2:59 PM All Dlrs All Rgns - PT; All Dlrs All Rgns - SR MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE SERVICE BULLETIN RELEASE - 09/16/2014 2014 INDEX: http:/lwww.mstore2000.com/PDF Files/index09-16-14.pdf The following Service Bulletin has just been issued. - For latest MS3 postings, click here: https:/lportal.mazdausa.com/m173/service/esi/MazdaServiceShop - For printable PDF files from MStore, click on the link below each TSB title: * If the links do not automatically take you directly to the document, cut and paste the link into your internet browser address window and press enter. UPDATED BULLETINS 09-006/14 - 2014 MAZDA3 - MAZDA CONNECT FUNCTIONALITY CONCERNS AFTER MSP41 http:/lwww.mstore2000.com/PDF Files/09-006-14-2882f.pdf 09-032/14- 2014 MAZDA3 (WITH MAZDA CONNECT) - CD PLAYER DISPLAY CONCERNS http:llwww.mstore2000.com/PDF Files/09-032-14-2946a.pdf • Please distribute this information to all parts and service personnel. • If you no longer wish to receive Mazda bulletins, please contact the IT Administrator at your dealership and ask them to remove your email address from under the EMDCS application. 1