13-EE-003

GROUP
(8) HYUnDRI I
nEWTHlnKlnG.
nEW POSSIBILITIES.
Technical Service Bulletin
13-EE-003
ENGINE
ELECTRICAL
DATE
NOVEMBER, 2013
SUBJECT:
NUMBER
MODEL(S)
ALL MODELS
GR8 DIAGNOSTIC TESTER/CHARGER
TOOL AND BATTERY WARRANTY POLICY
THIS TSB SUPERCEDES TSB 1O-EE-003 to include information about using the GR8 Battery
Charger/Tester on Absorbent Glass Mat (AGM) Batteries.
Description: This bulletin describes operation of the GR8 for battery related repair work . The GR8 is
a state of the art tool that checks battery health, and then performs a reliable intelligent safe charge
which can quickly restore some batteries to good condition. For example , a battery may be fully
revived within 1.5 hours if it has not been in a discharged state for an extended period of time.
*NOTE
Two types of batteries are installed on Hyundai vehicles: Flooded (wet cell) type and
AGM type. The same type of battery must be replaced.
You must enter the correct battery type during GR8 Testing and Charging to ensure
correct results.
Be sure to check the battery information label affixed on top of the battery and select
the appropriate battery type.
Circulate To : General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors , Technicians, Body Shop Manager, Fleet Repair
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
Basic Operation and Battery Warranty Policy using the GR8:
1. Perform a quick test in the Battery Test mode. If the Battery Test mode provides a "Replace
Battery" result, the battery can be replaced without further steps.
2. If the Battery Test Mode produces a "Charge and Retest" result, you are then required to
conduct a Diagnostic Charge that will determine whether the battery is able to be brought to a
"Good Battery" condition by a full GR8 charge. If the in itial diagnostic charge test finds that the
charge will not revive the battery, it will usually indicate "Replace Battery" within 20 minutes on
average.
3. Should the battery pass the "Diagnostic Charge" test, it will continue charg ing until the battery
reaches a full charge condition (which can take up to 1.5 hours) and indicate "Good Battery"
when completed successfully.
4 . The GR8 produces printouts of the results in both the Battery Test and Diagnostic Charge
modes. Both printouts must be attached to the warranty repair order with proper VIN and RO
numbers entered via the GR8's keyboard.
*NOTE
A "Diagnostic Charge" must be performed if the battery test resulted in
"Charge & Retest".
TSB # : 13-EE-003
Page 2 of 11
SUBJECT:
GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
GR8 Battery Tester/Charger Assembly:
GR8 Battery Tester Unit: Performs battery testing and initial control of the diagnostic charger. Tester
can be used independent of the charger unit after a battery charge is in process . The cable from the
base may be disconnected and wireless communication exists to the Charger unit. The cable should
be reconnected when docked on the charger.
*NOTE
Either the small battery tester clamps or large charger clamps can be
connected to a battery at a time.
NEVER connect both set of small and large clamps to a battery as it can
cause internal damage to the GRB assembly.
TSB #: 13-EE-003
Page 3 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIE RY WARRANTY POLICY
Service Procedure:
First step - Battery Test (always the initial test):
1.
Press the power button on the GR8 if the Battery Tester unit is docked on the Charger unit.
You should hear the Charger unit's fan come on and the Tester unit's display will light up .
2.
Connect only the Battery Tester unit's small clamps to the vehicle's battery making su re
that the black clamp is connected to the battery negative "-" terminal and the red cable's
clamp is connected to the battery positive "+" terminal. GR8 display will warn if you
connected it backwards .
*NOTE
For Genesis , Equus & Sonata Hybrid, connect the Battery Test or Charger
clamps directly to the battery in the trunk, not to the Underhood jumper
terminals.
3.
Follow these screen by screen instructions from left to right for each row. This example
shows screens that will occur for the battery condition of "Charge & Retest":
Select or add yourself as a user
Connect small clamps only
.BACK ·
TSB # : 13-EE-003
Page 4 of 11
SUBJECT:
GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
Select CUSTOMER CAR
Select battery IN/OUT of vehicle
~-:§~LOCAT
I Oa.
-~~
1 i:+:i I 1--~ '..JEH I CLE
2(:i CUT OF 1..JEH I c· E
Enter CCA rating of battery
Select either FLOODED or AGM type
~~BATTERY
TYP
B TTER :n.'
1
RAT
1 r:+ FLOOD I ....-~2t:i AGM ..-4--
:'.(JHCM ·=·-IF.
BACK ·.
BACI<";-.-·
Testing is in progress
Select NEXT
'BACK·
Enter Re air Order number
Test Result. Print for the R.O .
11:.:.c=::RES ULT S Pl. /3
r·HH···
r:·r·t="
·:!. r:·Er
. . . ·-··=·r
-·
r:.
r:.
t:.
.'.H···
TE[I :
::i -
·.
1EH~~_;l_l~.E[1:
r:
USE KE'..-'PAD TO
..JOLT 1~GE :
EMPERATURE:
--
I::• t:• I::.
~~Q
._1._,
-·
12
-· t_. R
,~,~h
a
-· -· H
i=-. 71.1
69°F
Always print out the Battery Test result to attach to the Repair Order.
TSB # : 13-EE-003
Page 5 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
4.
Follow the directions in this table based on the result of the Battery Test (first column ).
PRINT results at Battery Test and then after Diagnostic Charge:
GRS BATIERY DIAGNOSTIC TEST/CHARGE REPAIR PROCEDURE AND WARRANTY POLICY
1 51 STEP
ALWAYS BEGIN WITH
2ND
STEP
3RD
STEP
CLAIM
PERFORM DIAGNOSTIC
CHARGE AS APPLICABLE:
· --WARNING_
WARRANTY
REPAIR ACTION
CLAIM
TYPE
BATIERY TEST RESULT:
DIAG. CHARGE RESULT:
Charge is not applicable
None
Dealer optional charge
CHARGE BY GR8
or,
None
GOOD - RECHARGE
method as per
-7
run engine at idle
None
for 20 minutes
Charge is not applicable
REPLACE BATTERY
REPLACE 37110ROO
only
(Add to R.O.
Print Ticket #A)
COMPLETE - GOOD BATIERY
-coMPL T
GUUD
CHARGE 37110AOO
HTTF
OL r:.:
GR8 CHARGE ONLY
MP HOUPS:
TuF uFF .
Print Ticket #B)
1
GR8 CHARGE
ATTEMPT
NO GOOD->
REPLACE BATTERY
TSB # : 13-EE-003
only
(Add to R.O.
CHARGE 37110AOO
+
REPLACE 37110ROO
(Add to R.O.
Print Ticket #C)
Page 6 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
5.
Connect only the Charger unit's large clamp set to the vehicle 's battery making sure that the
black clamp is connected to the battery negative "-" terminal and the red clamp is connected
to the battery positive "+" terminal. GR8 display will warn if you have connected it
backwards.
6.
Perform the following instructions showing the GR8 screens (as shown from left to right of
each row) that will occur when a "Good Battery" result is reached after charg ing:
Connect large clamps
Press YES to start charging
~~§WARNING~§5i
DIS:ONNECT SMALL
TESTER CLAMP'.::
ATTACH A~-;CHH .GEF..
II
I
Diagnostic charge is in progress
ml··~~TEST
I NG§§§§
ADl.JANCED TEST I t·~G
Et
Charge status being displayed
~~CHA RGI N"-:..~-~~
OLTS:
...... •
MP Q•
16.1~
?~1
.-i::. •
MP HOIJF.'.S :
>:: TI ME:
~3
,
•
'3-1 ::: t1 I
DI AGt·~OST IC MODE
~§§COMPLETEg~
GOOD E'ATTEF..\'
l(IL T'.:::
'"MP HOUF.:'.:: :
TOP OFF
*NOTE
If the Diagnostic Charge results in "Good Battery", attach both Battery Test
print tickets of the "Charge & Retest" result and the Diagnostic Charge "Good
Battery" result per example of "Print Ticket #B" on page 9.
TSB #: 13-EE-003
Page 7 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
7.
The GR8 will show the following screens when "Replace Battery" results after a Diagnostic
Charge attempt:
Charge Status Being Displayed
Enter R.O . number
Charge NG - Replace Battery
CHARCIN<;~~
~OL TS :
MPS:
MP HOURS:
AX TIME:
16 • 1?if
20.f
0 •.
9-18 MI
*NOTE
If the Diagnostic Charge resulted in "Replace Battery", claim the Op Code
3711 OAOO for the battery charge attempt and Op Code 3711 OROO for "Replace
Battery". The Battery Test print tickets for "Charge & Retest" result and the
"Diagnostic Charge" result must be attached as per example "Print Ticket
#C" of the page 9.
TSB # : 13-EE-003
Page 8 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
*NOTE
Print Tickets that must be attached to the Repair Order based on the Battery
Test result and Diagnostic Charge result are shown below. Also listed are the
warranty claim types.
Print Ticket# A
REPLACE 37110ROO
onl
BATTERY TEST=
REPLACE BATTERY
Print Ticket# B
Print Ticket# C
(Both tickets as shown must be
attached with matching VIN , close in
date, and with correct RO#
CHARGE
3711 OAOO onl
1. BATTERY TEST= CHARGE &
RETEST
2. DIAGNOSTIC CHARGE =
GOOD BATTERY
(Both tickets as shown must be
attached with matching VIN , close in date,
and with correct RO#
CHARGE 37110AOO
+ REPLACE 3711 OROO
1. BATTERY TEST= CHARGE &
RETEST
2. DIAGNOSTIC CHARGE =
REPLACE BATTERY
r--~~~~~~~~~~~~~~-1-~~~~~~~~~~~~~~----4

HYUnDRI
<8>
HYUnDAI
<8>
HYUMDRI
TEST REP!JlT
TEST RB'ffiT
TEST REP!JlT
TEST RB'ffil
YOUR SHOP NA/IE
1000 !VlY ST.
YOUR TOWN, STATE
60527
USA
1-800- 776- 1995
W
EBS!TE. COl1
OC0099
YOUR SHOP NAME
1000 ANY ST.
YOUR TOWN, STATE
60521
USA
1-800-176-1995
VESSl TE. COM
OC0099
YOUR SHOP I AME
1000 ANY ST.
YOUR TOWN, STATE
60527
USA
1-800-776-1995
llEBSITE. COl1
OC0099
YOUR SHOP NAME
1000 ANY ST.
YOUR TO\IN, STATE
60521
USA
1-800-116- 1995
llEBS !TE. COM
OC0099
11/13/ 2013
6: 11 PH
USER
USER IO :
BATTERY TEST
11/13/2013
5:01 PH
USER
USER IO:
BATTERY TEST
Test Info
CCA 900
CUSTOMER CAR
11 / 13/2013
6:29 PH
USER
USER IO:
DIAGNOSTIC
CHARGE
11/13/ 2013
5:01 PH
USER
USER IO :
BATTERY TEST
(8J
HYUnDAI
TEST R£Pffi T
YOUR SHOP ' E
000 ANY ST.
YOUR TO N, STATE
60527
USA
1-800-176-1995
llEBS!TE. C
OC0099
11/ 13/ 2013
6:29 PH
USER JO:
USER
DIAGNOSTIC
CHARGE
Test I nfo
CCA 600
CUSTOMER CAR
USE M!DTROHICS
DIAGHOSTIC CHARGER
USE l'l lDTROHICS
DI AGNOSTIC CHARGER
Enter this 11-digit warranty code into the
claim based on results as indicated .
TSB # : 13-EE-003
Page 9 of 11
SUBJECT: GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIE RY WARRANTY POLICY
Warranty Claim Information:
-
GR8 RESULTS
=
Battery Test
" REPLACE BATTERY"
OP CODE
OPERATION
OP
TIME
CAUSAL
P/N
NATURE
/CAUSE
37110ROO
REPLACE
BATTERY
(per
LTS)
N69/
C40
37110AOO
CHARGE
BATTERY
0.3 M/H
Use
Part
Number
shown in
Battery
Chart
for
models
until
2011MY
(Ex: Print Ticket#A)
=
Battery Test
" CHARGE & RETEST"
and
Diagnostic Charge
" GOOD BATTERY"
=
(Ex: Print Ticket#B)
=
Battery Test
" CHARGE & RETEST"
and
Diagnostic Charge
" REPLACE BATTERY"
Must be entered in order as below:
=
(Ex: Print Ticket#C)
37110ROO
REPLACE
BATTERY
(per
LTS)
+
+
+
37110AOO
CHARGE
BATTERY
0.3 M/H
*NOTE
Attach the Print Tickets to the Repair Order as per examples shown on the
page 9 based on the GR8 results.
*NOTE
Enter the 11-digit warranty code into the claim submission as per below:
Initial Step:
BATIERYTEST
Printout Resu lt
REPLACE BATTERY
BAD CELL - REPLACE
CHARGE & RESTEST
2"d Step:
DIAGNOSTIC CHARGE
Printout Result
BATIERY TEST
Printout
not applicable
(do not attach to R.O.)
x
x
GOOD BATTERY
REPLACE BATTERY or
BAD CELL- REPLACE
TSB # : 13-EE-003
Wa rranty Code is entered from :
DIAGNOSTIC CHARGE
Printout
x
x
Page 10 of 11
SUBJECT:
GR8 DIAGNOSTIC TESTER/CHARGER TOOL AND BATIERY WARRANTY POLICY
Hyundai Battery Replacement Application Chart:
Dealers ca n fi nd the Battery Appl ication Guide at:
http ://www .hyundaiflashdrive.com/storage/reference-material/pn-referencecharts/battery app guide.pdf
REPLACEMENT BATTERY APPLICATION GUIDE
MODEL
I
VEAR
I
ENGINE
I
PART NUMBER
I
GROUP
I
CCA
I
RC
ACCENT
1995-
4 cyl
00275-15001
121R
600
110
AZ ERA
2006-
6 cyl
00275-16001
124R
700
120
1992-1995
4 cyl
00275-14000
25
550
100
1996-2010
4 cyl
00275-1 5001
121R
600
11 0
GT
2013-
4 cyl
00275-18001
H5
600
100
COUPE
2013-
4 cyl
00275-18001
H5
600
100
SEDAN
2011-
4 cyl
00275-18001
H5
600
100
ELANTRA TOURING
2009-2012
4 cyl
00275-15001
121R
600
110
ENTOURAGE
2006-2008
6 cyl
00275-16001
124R
700
120
EQUUS
201 1-
8 cyl
00275-17000
HB
95 amp
EXCEL
1985-1994
4 cyl
00275-14000
25
550
100
COUPE
201(}.
ALL
00275-16001
124R
700
120
SEDAN
2009-
ALL
00275-17000
HB
95 amp
SANTAFE
2010-
ALL
00275-16001 *
124R
700
120
SPORT
2013-
4 cyl
00275-16001 *
124R
700
120
SCOUPE
1991-1995
4 cyl
00275-14000
25
550
100
SONATA
1989-1998
4 cyl
00275-14000
25
550
100
1999-2013
ALL
00275-16001
124R
700
120
2014-
4 cyl
00275-20000
H6A
760
120
2011-
4 cyl
002 75-19000"
H6R
600
110
TIBURON
1997-2008
ALL
00275-16001
124R
700
120
TUCSON
2005-
ALL
00275-16001
124R
700
120
VELOSTER
2012-
ALL
00275-18001
H5
600
100
VERACRUZ
2007-2012
6 cyl
00275-16001*
124R
700
120
XG300/350
2001-2005
6 cyl
00275-16001
124R
700
120
ELANTRA
GENESIS
HYBRID
Some OEM batteries are smaUer. Discard the battery insulation cover ii it is toosmall to fit the service battery.
"This battery is o n ~ stocked at the Battery Redistribution Center, not your local Distributor. Please add an additional one to tNo deys to the normal delivery process toreceive this battery.
'Some Veracruz and Santa Fe models ITlZj require a Hyundai battery post shim (PIN. 00220-GBOOJ) to fit the battery connections tight
TSB # : 13-EE-003
Page 11 of 11