T-B-40.00/76

Mercedes-Benz
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SUBJECT :
Date:
October 24, 2012
Order No.:
T-8-40.00/76
Group:
40
Models 166.824/872/873
Ride Disturbance Concerns
For better assignment of ride disturbance topics (vibrations related to wheel/tire assembly) during
the initial launch phase of the GL Class. We request that as of 11/1 /2012 until the end of 2012 ,
any warranty submissions include the following :
Wheel
1.
2.
3.
4.
Balance (DC 40007)- The following is required :
A print-out from the approved balance machine
Indicate if wheel weights are missing and if so on the inner or outer side of the wheel
Indicate on the print-out Dealer number, VIN and RO Number
Fax to the print-out (201 ) 822-6167
Excessive Road force (DC 21506)- The following is required :
1. Be sure to clearly label the tire with Dealer number, VIN and RO Number
2. Return the tire in question to:
MB USA
(Service Engineering)
1 Glenview Ave.
Montvale, NJ 07645
3. A print-out from the approved balance machine faxed to (201) 822-6167 , indicating ba lance
and road force values prior to repair
Failure to produce this required information may result in debiting of the warranty claim .
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001. Document and Data Control. and
MBUSA-SLP S4 24HH001 . Control of Records.
© 2012 Mercedes -Benz USA, LLC .
Mercedes-Benz Canada. Inc.
Dealer Workshop Services
All rights reserved. Reproduction or translation in whole
or in part is not permitted without authorization from the
publisher. Printed in U.S.A.
www MBUSA com
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