13-00-89-004B

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
13-00-89-004B
May, 2013
INFORMATION
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2014 and Prior GM Passenger Cars and Trucks
This bulletin is being revised to include updated information. Please discard Corporate
Bulletin Number 13-00-89-004A (Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2013
Sonic — Unable to Make a
Call Using Phone Icon on
Radio
Reprogram the radio
using the Service
Programming System
(SPS) with the latest
calibrations available on
TIS2WEB
Replace the radio.
PI0953
2012-2013
Sonic — Hatchback Liftgate
Will Not Open Using Remote
Key Fob and Touchpad
New Software Update.
Replace BCM.
PI0945
2012-2013
Sonic — Engineering
Information - Front
Compartment (Underhood)
Fuse Block Replacement
Engineering Phone Call.
Replace UBEC.
PIE0252
2013
ATS — Front Brake Squeal
or Squeak Noise
Intermittently on Initial Brake
Applies
Apply grease as
specified.
Replace brake pads or
rotors.
PI0917A
2013
ATS — Driver or Passenger
Power Seat Back Recliner
Stuck and/or Will Not
Recline
Free the recliner
following this procedure.
Replace the seat back
frame.
PI0948A
2013
ATS — Engineering
Information - Active Grille
Aero Shutter Malfunction
Call engineer before
work on aero shutter if
DTCs P069E and P059F
or P069E and U0284 are
present.
Grab or attempt to move
the shutter louvers,
disassemble the shutter
assembly, or remove the
actuator from the shutter
assembly.
PIE0256
2011-2013
Trax, Sonic, Cruze,
Encore — Diagnostic Tips
for Front Cover Oil Leak
Use oil dye to determine
the leak location and
repair as necessary.
Replace front timing
chain cover for oil leak.
PI0957
Copyright 2013 General Motors LLC. All Rights Reserved.
Page 2
May, 2013
Bulletin No.: 13-00-89-004B
Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2012-2013
Cruze — Pulsating/
Rotational Noise from Right
Rear of Vehicle on Brake
Apply
Replace right rear brake
drum, shoes, and apply
high temp grease.
Don't turn the drum.
PI0887B
2010-2014
LaCrosse, Verano, Sonic,
Regal, Malibu, Impala,
Cruze — Intermittent
Unwanted Trunk Opening
While Vehicle is Parked
Install "2-Shot" Trunk
Relay per PI.
Replace any other
component.
PI0924
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2011-2013
Captiva — Engine No
Crank/No Start and/or
Inoperative HVAC Control
Replace module with new
part number known.
Use the old part number.
PI0944A
2012-2013
Captiva — Engineering
Information - Power Rear
Door Lock Difficult to
Operate, Binds
Call the Engineer prior to
repair.
Repair car prior to calling
the engineer.
PIE0244A
2012
Traverse, Acadia — Left
Rear Side Door Molding
Loose at Front Edge,
Contacting Rear Edge of
Left Front Door or Door Side
Molding
Modify Molding Before
Installing.
Use the Locator on the
Molding to Align the
Molding.
PI0947
2007-2014
Enclave, Acadia,
Outlook — Diagnostic
Tip - Driver Information
Center (DIC) Switch Buttons
Are Inoperative
Remove battery power to
the IPC after service is
performed to either the
DIC switch or the IPC for
return of DIC function.
Replace Multiple
Modules for DIC
Function to Return.
PIT4534D
2013
Traverse, Acadia,
Enclave — Diagnostic
Tip - No Communication
With The Right Side Blind
Zone Module
Follow Instructions for
Programming Module.
Replace Multiple
Modules Because of
Inability to
Communicate.
PIT5211
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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