09-037-14

Tony Lawrence
From:
Sent:
To:
Subject:
Tony Lawrence
Monday, September 08, 2014 5:58 PM
All Dlrs All Rgns - PT; All Dlrs All Rgns - SR
MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE
SERVICE BULLETIN RELEASE - 09/08/2014
2014 INDEX: http://www.mstore2000.com/PDF Files/index09-08-14.pdf
The following Service Bulletin has just been issued.
- For latest MS3 postings, click here: https://portal.mazdausa.com/m173/service/esi/MazdaServiceShop
- For printable PDF files from MStore, click on the link below each TSB title:
* If the links do not automatically take you directly to the document, cut and paste the. link into your internet
browser address window and press enter.
·
·
NEW BULLETIN
09-037/14 - MULTI-MODEL - BSM OFF INDICATOR LIGHT FLASHING WITH OTC U3000:54
http://www.mstore2000.com/PDF Files/09-037-14-2951.pdf
•
Please distribute this information to all parts and service personnel.
•
If you no longer wish to receive Mazda service bulletins, please ·contact the IT Administrator at your dealership and
ask them to remove your email address from under the EMDCS application. ·
1
Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2014 Mazda Motor of America , Inc.
Subject:
Bulletin No:
09-037/14
Last Issued:
09/08/2014
BSM OFF INDICATOR LIGHT FLASHING WITH OTC U3000:54
APPLICABLE MODEL(S)NINS
2014-2015 Mazda3 vehicles (equipped with BSM) with VINs lower than JM1 BM******227727 (produced before
Aug . 5, 2014)
2014-2015 Mazda6 vehicles (equipped with BSM) with VINs lower than JM1GJ******202776 (produced before
Aug . 5, 2014)
2013-2014 CX-9 vehicles (equipped with BSM) with VINs between JM3TB******425232 - 445920 (produced
from Aug. 1, 2013 to July 3, 2014)
DESCRIPTION
Some vehicles may have the Blind Spot Monitoring (BSM) OFF indicator light flashing and OTC U3000 :54
stored in memory.
BSM
~. OFF
OTC
Description
U3000:54
Radar performance malfunction (BSM control module
detected malfunction in misalignment)
The concern is caused by inadequate BSM control module control logic. The BSM control module software has
been updated to eliminate this concern .
Customers having this concern should have their vehicle repaired using the following repair procedure .
Page 1of3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Customers
should not assume this bull etin applies to their vehicle or that their vehicle will develop the described concern . To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing .
Bulletin No: 09-037/ 14
Last Issued: 09/08/2014
© 2014 Mazda Motor of America, Inc.
REPAIR PROCEDURE
1. Verify the customer concern of the (BSM) OFF indicator light flashing in the instrument cluster and that OTC
U3000:54 is stored in memory.
2. Visually inspect the rear bumper surface for excessive dirt, scratches, deformities or foreign material
attached to the bumper. These can all affect the BSM from operating properly.
If the rear bumper surface has any of the above, clean or repair the bumper surface, then re-test the BSM
system.
If the rear bumper surface is clean and in normal condition, proceed to step 3.
NOTE:
Even a minor impact to the bumper can cause a misalignment of the BSM, which may also
cause OTC U3000:54 to be stored in memory. However, this .is not covered under warranty.
Re-align the module and re-test the BSM.
3. Replace both side BSM control modules with modified parts according to the instructions on MS3 online or
the Workshop Manual (section 09-22).
Mazda3: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
Mazda6: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
CX-9: BLIND SPOT MONITORING (BSM) CONTROL MODULE REMOVAL/INSTALLATION
4. Perform the blind spot monitoring (BSM) radar test according to the instructions on MS3 online or the Workshop Manual (section 09-22).
Mazda3: BLIND SPOT MONITORING (BSM) RADAR TEST
Mazda6: BLIND SPOT MONITORING (BSM) RADAR TEST
CX-9: BLIND SPOT MONITORING (BSM) RADAR TEST
5. Verify the repair.
Page 2 of 3
Last Issued : 09/08/201 4
Bulletin No: 09-037/14
© 2014 Mazda Motor of A merica, Inc.
PART(S) INFORMATION
Part Number
Description
Qty.
Notes
GJR9-67-Y30E
BSM control module
2
Mazda3 I Mazda6
TK21-67 -Y30E
BSM control module
2
CX-9
WARRANTY INFORMATION
NOTE:
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty term .
Additional diagnostic time cannot be claimed for this repair.
Mazda3 I Mazda6
CX-9
Warranty Type
A
A
Symptom Code
64
64
Damage Code
9W
9W
GJR9-67-Y30E
TK21 -67-Y30E
2
2
XXK7SXRX I 0.8 Hrs.
XXK7SXRX I 0.9 Hrs.
Model
Part Number Main Cause
Quantity
Operation Number I Labor Hours:
Page 3 of 3