14-01-047

Service Bulletin Details

Public Details for: 14-01-047

Summary to be provided on a future date.


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Technical Service Bulletin
SUBJECT:
CAMPAIGN
DATE
NOVEMBER 2014
NUMBER
14-01-047
MODEL(S)
VELOSTER (FS)
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE
UPDATE (SERVICE CAMPAIGN TU8)
*IMPORTANT
*****DEALER STOCK ONLY*****
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail
delivery.
When a vehicle arrives at the Service Department, access Hyundai Motor America 's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns .
Description: This bulletin provides a service procedure to update the navigation and audio system
operating software . The update enhances the Bluetooth hands free system such as voice recognition ,
phonebook download , and phone connection compatibility.
Applicable Vehicles:
• 2015 Veloster (FS) Equipped with Navigation (AVN) system.
• 2015 Veloster (FS) Equipped with Audio Video (AV) only system.
Circulate To : General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors , Technicians , Body Shop Manager, Fleet Repair
SUBJECT:
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
Parts Information:
The software update USB sticks were mailed to all dealers . Additional software update USB sticks
can be ordered through the PDC.
PART NAME
FUGURE/PARTNUMBER
96560-LGAlS
SM! UPDATE
USB MEMORY STICK
FSAV
REMARK
For AV(Audio Video) SM!
Update
96560-LGA 15
For AVN(Navigation) SM!
SM! UPDATE
USB MEMORY STICK
Update
96560-LGN 15
•
•
•
OP CODE
OPERATION
OP TIME
40C076R1
AV/AVN SM! UPDATE FOR BLUETOOTH HANDSFREE FUNCTION
0.3 M/H
NOTE: Submit Claim on Campaign Claim Entry Screen
TSB#: 14-01-047
Page 2 of 9
SUBJECT:
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TUB)
GENERAL PRECAUTIONS:
•
Make sure the vehicle's battery has reasonable charge . If the vehicle has been in storage , run
the engine to ensure an adequate battery charge state for reliable results.
•
Turn off all lights (do not leave the headlight switch in auto mode) and all accessories (including
heater/air conditioner/fan for both front and rear(if equipped) , audio , heated seats , rear
defroster, etc.) to ensure the battery will not be discharged during the procedure.
•
Perform the procedure with the ignition key in the ON position (Press the Start-Stop button 2
times without depressing the brake pedal for smart key vehicle) .
•
Do not remove the USB stick during software update.
•
Do not start the engine or turn the ignition switch OFF during the procedure .
Service Procedure:
1. Turn the ignition ON (Press the Start-Stop
button 2 times without depressing the brake
pedal for smart key vehicle).
2. Turn the radio ON and press the INFO
button .
TSB#: 14-01-047
Page 3 of 9
SUBJECT:
3.
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
Select Software Info for AV system .
For AVN system , select Info and then
Software Info.
TSB # : 14-01-047
Page 4 of 9
SUBJECT:
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
4. Check the SNV version :
5.
Version
Action
5.1.68
No further procedure is required
Not
5.1.68
Conduct software upgrade
Locate the USB port, and insert the SNV
UPDATE USB MEMORY STICK.
TSB # : 14-01-047
Page 5 of 9
SUBJECT:
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
6. Software Upgrade screen will appear after
the system reads the USB stick. Select OK
7.
Select Agree .
8.
Select Agree to begin the software update.
TSB #: 14-01-047
Page 6 of 9
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
SUBJECT:
NOTICE
•
•
•
The update will take
approximately 25 minutes.
The system will automatically
update various modules.
When update is complete, it
will automatically reboot
itself.
TSB #: 14-01-047
Page 7 of 9
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
SUBJECT:
NOTICE
•
System will reboot after
software update is completed
and will transition to
Navigation or AM/FM screen.
TSB#: 14-01 -04 7
Page 8 of 9
SUBJECT:
9.
NAVIGATION AND AUDIO OPERATING SYSTEM SOFTWARE UPDATE
(SERVICE CAMPAIGN TU8)
Check the software version again following
steps 2 to 4 . Confirm the version is as
shown below.
S/W Version
5.1.68
10. Confi rm all systems are operational , by
performing basic test in the AM/FM ,
Sirius/XM , Navigation (AVN) , Bluetooth and
Voice Recognition systems .
TSB # : 14-01-047
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