14-01-042

10/27/2014 to 11/17/2014
Hyundai Dealership General Managers , Sales Managers ,
Service Managers , Parts Managers , and Warranty
Administrators
Hyundai Motor America
FROM :
10/27/14
DATE :
SUBJECT : Service Campaign TU4 - 2015 Equus Rear Door Curta in ECU
Replacement (TSB# 14 - 01 - 042)
//ALL
TO :
Hyundai Motor America is conducting a Service Campaign to replace the
both rear door curtain ECUs on certain 20 15 Model Year Equus veh i cles .
Service Campaign TU4 provides a procedure to replace rear door
curtain ECUs .
In order to identify only those vehicles affected by Service Campaign
TU4 , it will be necessary to access Hyundai Motor America ' s "Warranty
Vehicle Information" screen via WEBDCS before starting the repair . The
"Warranty Vehicle Information" screen will identify affected vehicles
with an open Service Campaign TU4 .
A listi n g of VEHICLES is also located on WEBDCS, SERVICE tab , select
INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING - RETAILED
and DEALER STOCK .
TSB #14-01-042 is available on Hyundai ' s Website as of October 27 ,
2014 . It contains instructions on performing the service and
submitting the campaign claim .
initiai shipment of door curtain ECUs began shipping on October 24h
to affected deaiers with Equus vehicies in stock. Additionai parts can
be ordered foiiowing the standard parts ordering procedure.
An
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE SERVICED
so your dealership can be compensated for your work and Hyundai can
maintain accurate records of campaign completions .
LEGAL LIABILITY NOTICE : You are required to keep confidential any and
all information and docume n ts provided to you by Hyundai Motor America
in the conduct of carrying out work for this service campaign. Hyundai
Motor America dealers may use owner information provided for the
campaign only for the purpose of conducting and performing this
service campaign , and for no other purpose .
Hyundai appreciates your cooperation and support . Questions may be
directed to your District Parts and Service Manager or Warranty
HELPREP line at 1 - 877-446 - 2922 .
HYUNDA I MOTOR AMERICA