S-SB-0001-14

Te chn ical Serv ice Bu lletin
EB !::i c:= u::J 11
January 9, 2014
S-SB-0001-14
Window Freezing, Losing Initialization
Service
Category
Vehicle Exterior
Section
Window/Glass
Market
Scion Supports ~
AS E Certi fication. .
USA
Applicability
YEAR(S)
MODEL(S)
2013
FR-S
ADDITIONAL INFORMATION
Introduction
Some 2013 model year Scion FR-S vehicles may exhibit a loss of side window Auto initialization and
the inability to raise the window after being lowered in freezing conditions. Diagnostic Trouble Code
(DTC) 82316 or 82311 may accompany this condition . This can be caused when the side window
is partially or fully frozen in place by the effects of ice and snow thawing and freezing common in
many areas of the country. The detection logic for stuck window condition has been modified and
replacement of the door Glass Lifters, both outer (lower) Door Weatherstrips , and Window Switches
may be necessary depending upon production date.
NOTE
Verify there are no wind or water leaks prior to this procedure to ensure proper alignment.
Repairing body/accident damage is NOT applicable to this bulletin. If damage is present, utilize the
proper SSTs and procedure for glass alignment before performing the procedure in this bulletin.
Production Change Information
This bulletin applies to vehicles produced WITHIN the applicable VIN ranges shown below.
MODEL
FR-S
APPLICABLE VIN RANGE
DRIVETRAIN
PARTS TO BE REPLACED
START
END
JF1ZNAA1#D#000001
JF1ZNAA1#D#725114
Window Switches, Outer
Door Weatherstrips,
Glass Lifters
JF1ZNAA1#D#725115
JF1ZNAA1#D#725560
Window Switches, Outer
Door Weatherstrips
JF1ZNAA1 #D#725561
JF1ZNAA1#D#725982
Outer Door Weatherstrips
2WD
* For detailed information on VIN s, please reference the 2013 VIN Decoder Chart found on th e Technical Info rmation
System (TIS ), under Reference Inform ation: Technician Group .
© 201 4 Toyota Motor Sales, USA
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January 9, 2014
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Window Freezing, Losing Initialization
Warranty Information
OP CODE
DESCRIPTION
TIME
EL1320
R & R Driver and Passenger Side Window
Switches, Outer Door Weatherstrips ,
and Glass Lifters
3.4
EL1321
R & R Driver and Passenger Side Window
Switches and Outer Door Weatherstrips
2.1
EL 1313
R & R Driver and Passenger Side Outer
Door Weatherstrips
1.8
OFP
T1
T2
9A
02
SU003-04628
SU003-04532
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
Parts Information
NOTE
BEFORE ordering parts, refer to applicable VIN ranges in Production Change Information section
for appropriate parts for each vehicle.
PART NUMBER
PART NAME
QTY
Glass Lifter
4
NEW
PREVIOUS
SU003-04961
SU003-02457
SU003-04 728
Passenger Side Power Window Switch
1
SU003-04628
SU003-04 725
Driver Master Switch Assembly
1
SU003-04531
SU003-04771
Right Side Door Weatherstrip
1
SU003-04532
SU003-04772
Left Side Door Weatherstrip
1
Nut, M6
4
SU003-02892
© 2014 Toyota Motor Sales, USA
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January 9, 2014
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Window Freezing, Losing Initialization
Required Tools & Equipment
REQUIRED EQUIPMENT
TS2UNIT
Techstream 2.0*
TIS Techstream
QTY
PART NUMBER
SUPPLIER
1
TSPKG1
ADE
TSLITEDLR01
Techstream Lite
NOTE
•
Only ONE of the Techstream units listed above is required.
•
Software version 8.30.023 or later is required .
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Tool , Front Door Glass Adjusting*
09812-18010-01
1
Plastic Pry Tool Kit* (or equivalent)
00002-06020-01
1
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED TOOLS & MATERIAL
QUANTITY
Glass Cleaner
As Needed
Wipes (for glass)
As Needed
3M™ Scotch Blue™ Painter's Tape (or equivalent)
1
Paint Stick (or equivalent marking tool)
1
3M™ Windo-Weld™ Round Ribbon Sealer (P/N 08620)**
1
Butyl Tape Replacement**
1
Toyota Genuine Adhesive 1344, Three Bond 1344, Loctite® 242 ,
or Equivalent (optional for nuts)**
1
* Essential SST.
**Optional.
© 2014 Toyota Motor Sales, USA
January 9, 2014
S-SB-0001-14
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Window Freezing, Losing Initialization
Repair Procedure
CAUTION
When working around door openings, be aware of sharp sheet metal edges and apply tape if
necessary to prevent injury.
Preparation
NOTE
BEFORE performing the procedures in this bulletin, ensure there is no body or door damage that
may affect the alignment of the side window glass and cause possible wind and water leaks.
If the window is not properly aligned, perform adjustment according to the Repair Manual.
Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:
• 2013 FR-S:
Vehicle Exterior - Door/Hatch - "Door/Hatch: Front Door: Adjustment"
1. Determine appropriate parts to be replaced based on the applicable VIN range listed in
chart below.
APPLICABLE VIN RANGE
MODEL
FR-S
DRIVETRAIN
PARTS TO BE REPLACED
START
END
JF1ZNAA1#D#000001
JF1ZNAA1#D#7251 14
Window Switches, Outer
Door Weatherstrips,
Glass Lifters
JF1ZNAA1#D#725115
JF1ZNAA1 #D#725560
Window Switches, Outer
Door Weatherstrips
J F 1ZNAA1 #D#725561
JF1ZNAA1#D#725982
Outer Door Weatherstrips
2WD
2. Prepare the outside of the driver and passenger side window glass.
A. Use an appropriate glass cleaner to remove
Figure 1.
all contamination and debris from the glass.
Ensure side window surfaces are clean and
dry before continuing .
© 2014 Toyota Motor Sales, USA
January 9, 2014
S-SB-0001-14
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Window Freezing, Losing Initialization
Repair Procedure
Preparation (Continued)
B. Visually inspect any door/body damage or damaged Door Weatherstrips prior to disassembly.
NOTE
• Damage is NOT covered by this bulletin.
• The weatherstrip at the top of the window will not be replaced as part of this bulletin.
C. Apply 3M™ ScotchBlue™ Painter's Tape
(or equivalent) to window parallel to outer
Door Weatherstrip.
Figure 2.
• Apply tape horizontally to about 1 inch
(15 mm) from the rear edge of the
passenger and driver side windows and
about 1 inch (15 mm) from the front outer
Door Weatherstrip, as shown.
• Apply the tape parallel to the outer
Door Weatherstrip as shown in
Figures 2 - 6.
Figure 3. Example of Tape Applied to Front of Outer
Door Weatherstrip
Figure 4. Example of Tape Applied to Rear of Outer
Door Weatherstrip
© 2014 Toyota Motor Sales, USA
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Window Freezing, Losing Initialization
Repair Procedure
Preparation (Continued)
Figure 5. No Gap Between Tape and Outer
Door Weatherstrip
NOTE
•
There should be no gap between the
outer Door Weatherstrip and tape.
•
If the window was not properly
aligned prior to this repair, the
procedure will not be successful.
D. Apply a strip of 3M TM Scotch Blue TM Painter's
Tape (or equivalent) vertically on the glass,
parallel and adjacent to the front weatherstrip.
There should be no gap between the
weatherstrip and tape .
Figure 6. No Gap Between Tape and Outer
Door Weatherstrip
The tape should extend within 2 inches
(or closer) to the top and bottom of the
glass. This will aid in aligning the window
during installation .
3. Remove and replace the applicable parts determined in step 1. Refer to the appropriate section
in this bulletin for detailed supplemental information.
NOTE
• It is NOT necessary to remove the fixed window (front) glass. Side glass removal is only
required if the Glass Lifters are being replaced.
• When following these steps, before loosening any bolts or nuts on the inside of the door,
mark a circle around them with a paint stick (or similar marking device) so the window
can be aligned back in the same location.
• These steps require the battery to be disconnected. Note all audio presets prior
to proceeding.
© 2014 Toyota Motor Sales, USA
January 9, 2014
S-SB-0001-14
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Window Freezing, Losing Initialization
Repair Procedure (Continued)
Replacement of Glass Lifters
For replacement of Glass Lifters, remove the window glass assemblies according to Repair Manual
instructions. Pay careful attention to the following steps during disassembly and reassembly.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 FR-S:
Vehicle Exterior- Door/Hatch - ''Door/Hatch: Front Door: Disassembly I Reassembly"
1. When removing the door armrest cover, be sure to pry at the lower part of the cover first.
2. When removing the front door glass sub-assembly, Figure 7.
the nuts and studs may turn freely in the window . . . . - - - - - - - - - - - - .- glass. If this happens, follow the steps below.
• Use a tool like slip-joint pliers to carefully hold
the round stud in the back side of the window
close to the door skin . This will prevent the
2 nuts from turning during removal.
• Wrap the jaws of the pliers in tape to
prevent damage to the glass (see Figure 7
for an example of the stud in the back of
the window) .
NOTICE
In Figure 7, tape has been removed from
pliers to show clarity. Be careful NOT to
touch the pliers against the glass.
3. After the glass assemblies have been removed,
carefully remove the 2 (white) door glass window
lifters from the driver and passenger side glass.
Figure
1
© 2014 Toyota Motor Sales, USA
I
a.
Glass Lifter
........
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Window Freezing, Losing Initialization
Repair Procedure
Replacement of Glass Lifters (Continued)
4. Using a ruler as a guide, install the NEW Glass Lifters. Ensure the flat edge at the top of the
Glass Lifter is facing the top of the glass and is parallel to the masking tape on the glass
as shown below.
NOTE
• Be sure the flat edge on the Glass Lifter is parallel to the tape applied in earlier steps.
If necessary, loosen and realign the Glass Lifter to ensure it is parallel to the tape.
• If new nuts are not available to install the window to the regulator, use Toyota Genuine
Adhesive 1344, Three Bond 1344, Loctite® 242, or equivalent, to reinstall the nuts.
Figure 9. Edge of Ruler Against Flat Side of Glass Lifter
Figure 10. Edge of Ruler Parall el to Tape
5. When reinstalling the side windows, ensure all paint marks around the bolts and nuts are still in
the original position .
© 2014 Toyota Motor Sales, USA
January 9, 2014
S-SB-0001-14
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Window Freezing, Losing Initialization
Repair Procedure (Continued)
Replacement of Door Weatherstrips
For replacement of outer Door Weatherstrips, follow Repair Manual instructions. Pay careful attention
to the following steps during disassembly and reassembly.
Refer to TIS , applicable model and model year Repair Manual:
• 2013 FR-S :
Vehicle Exterior- Door/Hatch - "Door/Hatch: Front Door: Disassembly I Reassembly"
NOTE
It is NOT necessary to remove the fixed window. If only the outer Door Weatherstrips or Master
Switches are being replaced, the side window glass does not need to be removed. Merely lower
the glass to the lowest position after removing the door panels to gain access to the bolt for
the outer Door Weatherstrip.
1. Ensure the bolt holding the outer Door Weatherstrip is removed.
2. Disengage the clip holding the weatherstrip.
A. At the front of the door is a hole where the clip is engaged. Use a plastic pry tool to gently
pry out and up on the weatherstrip in this location at the front of the door. This will allow
the clip in the weatherstrip to disengage.
B. After disengaging the clip, lift up on the outer Door Weatherstrip starting where the bolt is.
Figure 11 . Hole for Clip in Outer Door Weatherstrip at
Front of Door
Figure 12.
3. Verify the tape applied to the windows is still parallel to the outer Door Weatherstrips indicating
original glass alignment. Verify that the outer Door Weatherstrips are installed correctly.
4. If the tape is not parallel to the outer Door Weatherstrip, be sure the weatherstrip is fully seated
by applying firm pressure downward on it.
© 2014 Toyota Motor Sales, USA
S-SB-0001-14
January 9, 2014
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Window Freezing, Losing Initialization
Repair Procedure
Replacement of Door Weatherstrips (Continued)
5. The bolt for the outer Door Weatherstrip at the rear of the door should be loose when seating
the weatherstrip.
6. Gently apply a small amount of force and pull up on the outer Door Weatherstrip slightly to
ensure it is properly seated and not loose.
Replacement of Window Switches
For replacement of driver's Master Switch and/or passenger Window Switches, follow Repair Manual
instructions. Pay careful attention to the following steps during disassembly and reassembly.
Refer to TIS, applicable model and model year Repair Manual:
• 2013 FR-S:
Vehicle Exterior- Door/Hatch - "Door/Hatch: Front Door: Disassembly I Reassembly"
When removing the switches from the armrest base panel (bezel), there are 2 tabs on each side of
the switch that will require removal from the armrest base panel slot (see Figure 13).
NOTICE
Be careful NOT to damage the armrest base panel (switch bezel) by applying too much force to it.
Figure 13.
© 2014 Toyota Motor Sales, USA
January 9, 2014
S-SB-0001-14
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Window Freezing, Losing Initialization
Repair Procedure (Continued)
Window Alignment
Using the SST as instructed in the Repair Manual , ensure the driver and passenger side window
measurements are within specifications .
SST: 09812-18010-01
NOTE
If previous steps were followed closely, the glass should be returned to the original position and
additional adjustment should not be necessary.
If measurements are not within specifications , diagnose the cause (for example , ensure accident
body damage is repaired, recheck bolUnut markings and tape position) , then correct and proceed .
If adjustment is needed, refer to TIS , applicable model and model year Repair Manual:
• 2013 FR-S :
Vehicle Exterior - Door/Hatch - "Door/Hatch: Front Door: Adjustment"
Final Reassembly
During final reassembly, ensure all tape is removed and follow Repair Manual instructions for
installing the door panels.
NOTE
If the front door service hole cover butyl tape was removed and damaged, replace with 3M™
Windo-Weld™ Round Ribbon Sealer (3M™ P/N 08620), or equivalent, to replace damaged parts
of the tape.
1. Reinitialize windows and other affected electrical systems, and reset audio presets.
2. Verify window moves up and down appropriately, and window "Auto" function is restored . If it is
not, follow the Repair Manual to diagnose any DTCs that may be present.
3. Clear all DTCs.
4. Verify all windows are clean and free from fingerprints.
© 2014 Toyota Motor Sales, USA