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PUBLISHED BY THE NATIONAL SERVICE TRAINING & SUPPORT DEPARTMENT
I
Most Dependable
in its Class!
01
Most Dependable
in its Class!
02
San Jose Training
Center Reopens
After Remodel
03
2013 Santa Fe
Named Best Car
for the Money
g 04
Running the EVAP
Leakage Test Using
GOS
05
Hyundai Tech Info
Titles Available
08
Why Should I...
10
Fix·lt·Right:
ECM UpdateMIL on with OTC
P0441
he 2010 Sonata earned top honors in the
Midsize Car segment of the J.D. Power
Vehicle Dependability Study. The J.D.
Power and Associates Vehic le Dependability Study measures problems experienced
during the past 12 months by original owners
of three-year-old (2010 model year) vehicles
includes 202 specific problem symptoms
grouped into eight major vehicle
systems. Overall dependability is
determined by the level of " problems experienced per 100 vehicles
(PPlOO)'', with a lower score reflecting higher quality
" In one of the most competitive
segments within the industry,
Sonata places highest in its class,"
T
said Erwin Raphael, director of engineering
and quality, Hyundai Motor America.
"Hyundai is committed to providing customers with high -value vehicles that withstand the test of time. The quality and
dependability of our models is important to
reassuring owners that we care about their
Hyundai experience beyond their initial
purchase at the dealership."
The 2010 Accent pl aced third
in the Sub Compact Car segment.
These honors come on the heels
of the 2009 Genesis garnering the
award in 2012 as the best in the
Midsize Premium segment. We
look forward to improving on our
VDS results in the coming years.
San Jose Training
Center Reopens
After Remodel
•
apacity at the San Jose Training Center has
been expanded by adding a classroom and
enlarging our shop space. The shop received two additional lifts and the resources
required to actually create a classroom in the
shop itself. Classes resumed at the facility in
late February.
C
•
2
TechNet Times
2013 Santa Fe Named Best Car for the Money
he all-new 2013 Santa Fe was named Best 3-Row Midsize SUV by U.S. News and World Report in its 20 13
Best Cars for the Money Awards. U.S. News & World
Report 'sannual award combines quality and value data to
determine the top-ranked vehicles within their respective
categories. The 20 13 Santa Fe took top honors within the
3-row midsize SUV segment for its outstanding value and
critical acclaim.
"The 2013 Hyundai Santa Fe wins praise from the automotive press for its long list of standard features , upscale cabin and easy-to-live-with performance," said
Jamie Deaton, U.S. News & World Report. "When yo u
combine that with excellent safety ratings and low ownership costs , the Santa Fe provides a combination of
T
industry expert opinions . Value is measured by combining a vehicle 's five-year total cost of ownership with the
average price paid for the vehicle at the time of the
awards. The vehicles with the highest score within each
category receive the Best Cars for the Money Award.
"Hyundai strives to create vehicles that embody qu ality and bold design without sacrificing value, and this
award from U.S. News & World Report is proof that our
recipe is a success," said John Shon , Product Manager,
Hyundai Motor America. "Offered in two wheelbase
variants, the third generation Santa Fe continues to lead
the pack in redefining the CUV/SUV market."
The three-row Santa Fe is a progressively designed
and highly capable crossover built for today's family,
value and ownership experience that's tough to beat."
with flexible space, upscale amenities, outstanding per-
U.S. News & World Report measured vehicle quality
and value data within 21 categories. Quality is scored
by a combination of safety, reliability and a consensus of
formance and advanced safety. The larger Santa Fe joins
the all-new two-row Santa Fe Sport launched last year.
The Santa Fe is equipped with a standard V6 powertrain
and features everything found on the Santa Fe Sport plus
additional premium amenities such as power liftgate and
115V power outlet. The larger Santa Fe also features
standard rear-passenger HVAC controls and vents for
additional family comfort.
BEST
CARS
Tech Net Times
3
Running the EVAP Leakage Test Using GOS
When you need to run an EVAP System leakage test, you
Note: The procedure illustrated below was taken
using the 2013 Santa Fe Sport. Actual screens
may differ based on the model being tested.
can initiate one right on your GDS . It is likely that you
have detected an EVAP DTC. After your code search, just
follow these steps.
•
1. From the GDS DTC screen,
click on the Vehicle S/W
Management tab.
Evopon1tive Emission System.Leak detected(Lorge leak)
History
0 Select a OTC code to
view its relative
information .
•
No OTC present at this time .
Current Da ta
Case Analysis
2 . The next screen wi ll display
the "Inspection!fest" section. In th at section , select,
"Ev ap. Leakage Test. "
Actuation
Test
Flight Record
OVOM
Oscilloscope
SimulaUon
=
Interne t
Test
Upda le
-o
•
Repair
013/G 2.0 T-GOI
ID Register
IJ System Identification
ta SY$tem Identification
1§1 Read \'tN
1§1 Write \'tN
IJ Read VIN
IJ Write VIN
Data Treatment
IJ Resetting Adaptive Values
«>
Auto Detected Configuration Reset
__ _!!l_s~ction I Test
Option Trealment
I«>
Evap.Leakage Test
Data Treatment
Inspection I Test
ECU Mapping Venficationl
s!,Dm
4
TechNet Times
IJ Cylinder Power Balance(Option)
IJ CWTTest
C.lseAnl!llysis
OTC
Current Data
Actu.1tlon
Tes t
Flight Reooro
DVOM
Osc.illoscope
Simulation
Tes t
•
3 . When the Instruction window pops up, carefu lly read
the instructions and click
" OK ."
Preparation
Diagnosis
,,,\~' iJ0 '.;:;1,
7
Note: Instructions differ from
model to model. It is important to follow instructions
that display at this stage of
the process for your specific
model.
I Evap. Leakage Test I
}~'80 ~-- ~.}~
; ...;..
_:40
:-20
~c
a
-=220-:
_,. ,. ., . .
"~ ~1
system and leakage Cheek.
(Condition)
2~
c..
·- -
1. Vehlde Stopped
2. Fuel Level Below 80%
3. No Trout>le Code
4. ldlestale
5. Engine Warm Up ( ECT Above SO'C)
6'....
-
e
J:
'
If test condition does not meet prerequisite, test result
cannot be trusled.
7
~o
H
,''2

Cyde key OFF for al least 5 minutes before re-trying
this Evaporative Leakage Test
X1
'
·_ !-1
c
Option Tl
J
J
J
This test Is used lor functional Cheek ol the evapo1a1ive
. . . . ''~ ··'A' '· ~'',,,,,
:'' 2
,.J
Repair
Press (OK) button to stan.
~o
J
Data Tr~
lnspecti~
ECUMappingVerification1
J
~
_, CWT Test
s!,D•
4. When the test begins, the
Evap. Leakage Test status
window pops up. Normal
test duration is 5-30 seconds depending on the
model and conditions.
l
case Anatysis
OTC
Current Data
OTC
current Data
Acluatlon
Test
Fligh1 Record
OVOM
Oscmosc.ope
Simulation
Test
FlightRKOtd
OVOM
OsctUOscopt
Smu"1t.on
Test
Preparation
,,,1~' ~\~'1,
;,,._ ,::'~"' --- M&;;,~
la System
llil Read 11
I>! Write 11
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c"' ~o
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J:
,''2
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c
~o
Cast Anatysis
5. Once the test has been
completed one of two
results will display.
Note: If a leak is detectedplease refer to the appro-
priate shop manual for
diagnosis and repair.
;
Actuation
Test
rQ1
Message
;
Test completed !
I
No leaK detected.
El
I
OR
[Q1
Message
I
Test completed !
Evaporative system fault
I
El
Te chNe t Times
5
Hyundai Tech Info Titles Available
and enjoyment of Hyundai model features. The catalog of
web courses includes past New Model and New Technology titles that offer introduction to systems that debuted
with their respective models.
he Tech Info section found under the "Technical Training" tab at HMAService.com contains several past web
training courses no longer located on the TACS dashboard. In addition, there are informative "Tips for the
Road" videos developed to enhance driver understanding
T
•
To reach the Hyundai Tech Info library, follow these simple steps:
1. After logging into HMAService.com, roll your cursor over the "Technical Training" tab at the top of the home page.
A dropdown menu will appear.
GJ@IKJ
(:. Hyundai Se rVJce We bsite - Win dows Inte rnet Explore r
•
~ Fevorites
l(l;sll;ht.tps
h)'U'ldaitect-Ho.com,
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Home Detail Seareh Vehlde Info Sile Requirements Contact Us Un1'Cs Page Help LogOul
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19.:1M§Mfo.Ji!!!.!.M@~l,Z:.ii,J
User Information
•SSTUsting
HMA SERVIC E
TRAINING
•Shop
•Tralnlng(TACS)
• Hyundai Tool Site
• ETM
• Teeh Info
•SST News Updates
•OTC
• TechUne
•TSB
•iETM
•FixHR1ght
•lnstalllnstrudlon
•Symptom
•Downloads
• MlQ.e
]
• ill!
J
J
]
•Replace
•TechNet
•Component
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> B1ue!oolh Compatjbjlity)
, > Telema l ics lnfoma!lon
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Quick Site
> Hyu n da i IACS
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•campaign
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U.lYZ'OTSf'l,Jrl .rbt;-UU.S~l'i:O,..-t:.J\.
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https:Jlwww.hy\ndalect.-lo.com,IMain.aspl
2. With the menu open ,
scroll down to the Tech
Info button and click on
it and the Tech Info welcome page will open in
a new window.
3. Next, Click OK and the
Tech Info catalog will
display.
HMA TECH INFO
I
This site contains lechnk:al training materialS from Hyundai Motoc America for lnfonnational purposes only. Ir you are a Hyundai
lechnlclan please IOg into the TACS !raining sne for cer111'catlon credit
I
AH inlormatlon on this site was current at the tme Of 1he original pobllcatlon. However. Hyundai reserves !he r1ght 10 make
changes at any !roe.
Hyundai Molor Amertca is not responsible if any oplions or matefials presented are
not available ln production vehicles. Specific
equipmenl may only be onered wtth certain l r1m tevets aOCI lheir availal>llity may be delayed Olher Items may be Installed as a
"Port Installed Option" atld llave no "eslimated tme Of a111Yar. See your dealer fOf availabihty.
F
6
TechNe t Times
OK
•
<8> HMA TECH INFO
Ff S'f
£1•
welcome to the new updated "HMA Tech Info" Site .... It will be populated with Hyundai Motor America legacy training n
_____IB
Tire Pressure Monitoring ...
Video Window Fogg ing Ti ...
2013 Genesis Coupe
2011 Elantra New Model
Techno ...
2012 Genesis Sedan
Techno ...
Video VR and Bluetooth Ti ...
Video· ECO Features· Ti ...
Video • TPMS ·Tips fort ...
2007 Veracruz New Model
2011 Sonata New Model
4. The most popular courses are prominently displayed.
Click in the corresponding picture to open the course
or video.
2010 Tucson New Model
Additional titles are continuously added to Tech Info
so check in often to remain up to date on Hyundai 's
body of training materials
5. For the balance of titles, scroll through the navigation
bar on the right side of the screen.
Titles currently available at Tech Info:
• Tire Pressure Monitoring System
• 2013 Genesis Coupe Technology
• 2012 Genesis Sedan Technology
• 2012 Azera New Model
• 2011 Sonata New Model
• 2011 Sonata Turbo New Model
• 2011 Sonata Hybrid New Model
• 2010 Genesis Coupe New Model
• 2010 Tucson New Model
• 2007 Veracruz New Model
• ECO Features Tips for the Road
• TPMS Tips for the Road
• VR Buttons Tips for the Road
• Window Fogging Tips for the Road
TechNet T imes
7
•
Why Should I ...
. . .make sure my GDS unit has the
correct Dealer Code registered?
When a dealership changes hands, a new Dealer
Code is assigned and the previous Dealer Code is
discontinued. HTSS cross-references the Dealer
Code in your GDS unit with the dealership database.
If the code is not found, you will not have access to
the search shortcuts that HTSS provides .
. . .always review the links
offered in HTSS?
Even if you are familiar with a repair procedure, occasionally recommended procedures change. Technical Service Bulletins
are revised and reissued. HTSS catalogs the
latest updated information. Perhaps a detected DTC did not generate any links this
week. Material is continuously being
added to the HTSS database; so new information for the same condition may appear at its next occurrence.
... enter an active and accurate
email address in my TACS
information?
HMA uses your TACS email address to alert you
of ways you can periodically earn Star Awards
points by completing recommended online training.
Also, if you leave feedback after your HTSS session, your TACS email is the only way we can reply
to your feedback. In some cases, technicians have
received gifts for their suggestions that resulted in
additional information added to the HTSS database.
Make sure we can find and communicate with you.
... double-check my internet
connection and popup blocker
settings in my shop network?
on an HTSS link. This may be caused by popup
blocking software or other firewall settings in your
network. See your dealership's IT manager if you
have questions about the functionality of HTSS over
your network.
•
... keep the HTSS window open as I
continue my diagnosis?
You don't have to close HTSS to view your GDS
DTC page again. You only need to learn the toggling
between windows procedure available on your computer by using the ALT+TAB keys. When HTSS
launches, it is in a new window. Your GDS DTC
page is actually still on your desktop, but behind the
HTSS screen. ALT+TAB allows you to select which
open window you want to view.
The HTSS GDS application requires internet connectivity to function. We have heard from technicians that could not access the content when clicking
•
8
TechNe t Tim es
<8> Fix-It-Right
ECM UPDATE - MIL ON WITH DTC P0441
This aiticle provides the procedure to update the Engine
Control Module (ECM) of some 2010-2011MY SANTA
FE (CM) 2.4L vehicles which may experience malfunction indicator lamp illuminated with the ECM (Electronic
Control Module) system-related OTC P0441.
• DTC P0441: Evaporative Emissions System
Incorrect Purge Flow
NOTE: There are no vehicle performance issues
associated with this condition.
APPLICABLE VEHICLE:
2010-2011 SANTA FE (CM) vehicles equipped with 2.4L engines
NOTE: To verify the vehicle is affected, be sure to check the version of the vehicle 1s control unit ROM ID with
reference to the ROM ID Information Table below before attempting to update the control unit software.
EVENT # 218 - ROM ID INFORMATION TABLE
MODEL
•I
I I
2010
39104-2G340
39114-2G340
FAC4MK4A
FAC4MK5A
FAC4MLOA
FAC4MLOB
201 1
39104-2G34 1
39 114-2G34 1
FBC4M M 2A
FBC4MM2B
Santa Fe (CM) 2.4L
SERVICE PROCEDURE:
GDS SYSTEM AND ECM UPDATE PRECAUTIONS:
• The USB cable must be used for ECM Update
between the GOS and VCI the procedure will not
work in VCI wireless mode.
• Make sure the GOS laptop b attery indicator in the
lower right tray icons has 50% or more charge
remaining. Charge the laptop battery with the AC
adaptor cable if lower.
• Turn off all lamps (do not leave head lamp switch
in auto mode) and all accessories (including heater,
A/C, blower, radio, seat warmer, defroster, etc.) to
prevent battery discharge during the update.
• Perform update with the ignition switch in the ON
position.
• Be careful not to disconnect any cables connected
to the vehicle or scan too l during the update.
CAUTION: Please ensure the following items for the
ECM update:
• Do not start the engine during update.
• Make sure the vehicle's battery has reasonable charge.
If the vehicle has been in storage for days, run the
engine to ensure an adequate battery charge state for
reliable update results. The ECM Update procedure
contains a check to ensure that battery voltage is
above 12 volts to allow the procedure to occur.
• Make sure the GOS system has the latest internet
update.
• Do not turn off the ignition switch during update.
continued on page 1O
TechNet Times
9
<8> Fix-It-Right
ECM Update - MIL on with OTC P0441
continued from page 9
1.0-GDS AUTOMATIC UPDATE PROCEDURE:
(EVENT #218)
1. Choose VIN or ECU Upgrade on the initial screen .
2. Enter the vehicle information by pressing the VIN
Auto Detect button, entering the vehicle's VIN or selecting the vehicle model, model year, engine/fuel
type and ENGINE as the system and then click OK.
See the screen example below.
3. Select ECU Upgrade on the initial screen after entering the vehicle information.
4. Select Auto Mode then ENGINE in the left ECU
Upgrade column.
5. Read Preparation and click OK.
6. The GDS will read the vehicle's ROM ID.
7. After the Current ROM ID is displayed, select the
Update Event "218.CMA 2.4 P0441 DTC LOGIC
IMPROVEMENT."
8. After clicking the Upgrade button, read the information then click OK.
9. The vehicle battery voltage is checked to make sure
it is at least 12 volts to ensure reliable update results.
Click OK if the results indicate Voltage is OK.
NOTE: If voltage is below 12 volts, click Cancel and
then run the engine at idle at least 10 minutes to
ensure an adequate battery charge state for reliable update results.
10. Update will begin and the progress of th e update
will appear on the bar graph.
11. Updating will occur until 100% is reached on the
bar graph. Tum the ignition key OFF for 10 seconds,
place it back in the ON position and then click OK
to continue according to Information disp layed on
the screen.
12. Click OK on the final screen, which indicates update is complete.
13. Check if any incidental Diagnostic Trouble Codes
(OTC) have been created by the update and clear
the DTC (s) present.
14. Start the engine to confirm proper operation of the
vehicle.
"'
2010
SANTAFE(CM)
Clear
"Previ~us Vehicle
•
G 2.4 DOHC
~
System
mmmll
Select System
Group
Selected System
Symptom
'
.---
Fault Code Searching
10
•
TechNet Times
'
Cancel
•
2.0-GDS MANUAL UPDATE PROCEDURE:
(EVENT #218)
NOTE: Manual Mode is intended to be used only if
Event #218 Auto Mode Update had failed after
the progress bar began during the update.
IMPORTANT:
• Pull out the ECM fuse from the engine compartment junction box or disconnect the battery
negative cable to reset the ECM before performing manual update.
• If the ECM Update still is not successful, then
disconnect the ECM connectors for 10 minutes
and retry the ECM Update.
1. Tum the ignition key back to the ON position .
2. Within the ECU Upgrade screen, select Manual
Mode in the left column, then select Update Event
#218. Select the appropriate control unit part number with reference to the ROM ID Information Table
and click OK.
•
I
Event
Event Liit
t •t
MENU
CMA 2.4 ULEA-IMMO : 39104/39114-2G340
2340
CMA 2.4 ULEA-IMMO: 39104/39 114-2G341
2341
4. The vehicle battery voltage is checked to make sure
it is at least 12 volts to ensure reliable update results.
Click OK if the results indicate Voltage is OK.
NOTE: If voltage is below 12 volts, click Cancel and
then run the engine to ensure an adequate
battery charge state for reliable update results.
5. Update will begin and the progress of the update will
appear on the bar graph.
6. Updating will occur until 100% is reached on the bar
graph. Tum the ignition key OFF for 10 seconds,
place it back in the ON position and then click OK
to continue according to Information displayed on
the screen.
7. Click OK on the final screen, which indicates update
is complete.
Current ROM ID
_ .. Latest ROM ID
3. Enter the appropriate Event #218 password from
table below and then click OK.
fAOIMLOB
8. Check if any incidental Diagnostic Trouble Codes
(OTC) have been created by the update and clear the
DTC(s) present.
CMA 2 4 ULEV •i'.1MO . 39104/39114-2G330
MM!·iif
NOTE: Do not select the "+IMMO" part numbers.
Santa Fe vehicles for U.S.A. do not have an
immobilizer.
9. Start the engine to confirm proper operation of the
vehicle.
WARRANTY CLAIM INFORMATION:
OPCODE
I
OP NAME
I
OP TIME
I
CAUSAL P/N
I
NATURE
I
CAUSE
ECM Upgrade
(201 o MY Santa Fe)
0.3 M/ H
39104-2G340 (All)
39114-2G340 (Mfl)
N69
C40
ECM Upgrade
(2011 MY Santa Fe)
0.3 M/ H
39104-2G34 l (All)
39114-2G341 (Mfl)
N69
C40
39110 F4E
TechNet Times
11
CORRECTION
On page 11 in Volume 23, Issue 1 ofTechNet Times, the graphic showing the caster
adjustments was reversed. The image below has the correct graphic.
<:Bl> Fix-It-Right
Vehicle Drift/Pull Test Procedure
Caster
When viewing a car from the side, the angle of
the vehicle's steering axis is defined by draw ing
a line through the upper and lower ball join ts
(for a do uble wishbone fro nt suspension), or
through the strut tower mount and the lower ball
joint (for a MacPherson strut front suspension).
• Positive (blue line): The line leans towards
the rear of the car.
• Negative (black line) : The line leans
towards the fro nt of the car.
•
TechNet Times
Volume 23 Issue 2
TECHNET TIDBIT
March 2013
TechNet Times is publi shed moni hly by Hyundai
Motor America's Nationa l Service Training &
Support Department for Hyundai Dealersh ip
Technicians. The subjects covered in this publication are often one of a kind items, but they may help
you to solve similar incidents. ln all cases, the diagnostic procedures recommended in the Shop
Manuals should always be performed fi rst.
Please address all correspond ence to:
Hyundai Motor America held its first Technician Orientation
Instructor Led course specifically for veterans and active military
personnel soon to separate from their commitments. The training
is HMA's effort to assist our veterans' transition from military
service to civilian employment.
Editor-TechNet Times
National Service Traini ng
& Support Department
Hyundai Motor America
P.O. Box 20850
10550 Talbert Avenue
Fountain Valley, CA 92728-0850
© 2013 Hyu ndai Motor Am eri ca