SB-0000189719-A
Service Bulletin Details
Public Details for: SB-0000189719-A
Summary to be provided on a future date.
- 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 -
Models from 2011
| 2011 CHEVROLET COBALT |
| 2011 CHEVROLET HHR |
Models from 2010
| 2010 CHEVROLET COBALT |
| 2010 CHEVROLET HHR |
| 2010 PONTIAC G5 |
| 2010 PONTIAC SOLSTICE |
| 2010 SATURN SKY |
Models from 2009
| 2009 CHEVROLET COBALT |
| 2009 CHEVROLET HHR |
| 2009 PONTIAC G5 |
| 2009 PONTIAC SOLSTICE |
| 2009 SATURN SKY |
Models from 2008
| 2008 CHEVROLET COBALT |
| 2008 CHEVROLET HHR |
| 2008 PONTIAC G5 |
| 2008 PONTIAC SOLSTICE |
| 2008 SATURN SKY |
Models from 2007
| 2007 CHEVROLET COBALT |
| 2007 CHEVROLET HHR |
| 2007 PONTIAC G5 |
| 2007 PONTIAC SOLSTICE |
| 2007 SATURN ION |
| 2007 SATURN SKY |
Models from 2006
| 2006 CHEVROLET COBALT |
| 2006 CHEVROLET HHR |
| 2006 PONTIAC PURSUIT |
| 2006 PONTIAC SOLSTICE |
| 2006 SATURN ION |
Models from 2005
| 2005 CHEVROLET COBALT |
| 2005 PONTIAC PURSUIT |
| 2005 SATURN ION |
Models from 2004
| 2004 SATURN ION |
Models from 2003
| 2003 SATURN ION |
From: Sent: To: Subject: gm_gmssg_qOl < [email protected]> Friday, April 11, 2014 5:37 PM Internal notification for: G_0000189719 14113 - Safety Recall - Replace Ignition Lock Cylinder and Ignition Key 14113 Bulletin.pdf Attachments: Ref. number: Service Date:. 4/11/2014 I Field Action I G_0000189719 Subject: 14113 - Safety Recall - Replace Ignition Lock Cylinder and Ignition Key GM CUSTOMER CARE AND AFTERSALES DCS3185 URGENT- DISTRIBUTE IMMEDIATELY Date: April 11, 2014 Subject: 14113 - Safety Recall Replace Ignition Lock Cylinder and Ignition Key Models: 2005-2010 2006-2011 2006-2010 2005-2006 2007-2010 2003-2007 2007-2010 To: All General Motors Dealers Attention: General Manager, Service Advisor, Service Manager, Parts and Service Director, Parts Manager, and Warranty Administrator Chevrolet Cobalt Chevrolet HHR Pontiac Solstice Pontiac Pursuit (Canada Only) Pontiac G5 Saturn Ion Saturn Sky General Motors is announcing Safety Recall 14113 today. Please see the attached bulletin for details. Vehicles involved in this recall are also involved in recall 13454, 14063 or 14092. In the interest of customer satisfaction and to assist with dealer throughput, recall repairs for 13454, 14063 or 14092 and 14113 should be performed in a single visit. Please see the notes provided below for additional information. GM records indicate that the vehicles subject to this recall (14113) were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned 1 part. Dealers will replace the ignition cylinder then cut and, if necessary, re-learn two new ignition/door keys for each vehicle. All of these vehicles require the ignition switch to be replaced (under recall 13454, 14063 or 14092), in conjunction with replacing the ignition cylinder and the two ignition/door keys. Vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part are subject to a different recall (14133), where dealers will cut and, if necessary, re-learn two ignition/door keys only, in addition to replacing the ignition switch (under recall 13454, 14063 or 14092). Check the Investigate Vehicle History (IVH) screen in the GM Global Warranty Management (GWM) system to determine which additional field action (13454, 14063 or 14092) is applicable. Perform the service procedure provided in that bulletin in conjunction with the repair described in this bulletin. Whenever a customer contacts you about the recalls it is imperative that you remind them of the following: Until the recall repairs have been performed, it is very important before exiting the vehicle for customers to make sure the vehicle is in "Park," or in the case of a manual transmission, to put the transmission into reverse gear and set the parking brake. Also, customers should remove all items from their key ring, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Safety Recalls 13454 and 14063 Owners of 2007 and earlier model year vehicles will receive notification letters in the near future advising them that parts are becoming available for both recalls (13454 or 14063, and 14133), and they should contact their dealer to arrange a service appointment for the recall repairs. When contacted for a service appointment, schedule the appointment as soon as possible based on parts availability. Please place orders only for the ignition switch part number 23215459 and include the VIN. Orders will be fulfilled with parts needed for both recalls based on this. Upcoming Safety Recall 14092 Owners. of 2008 and later model year vehicles will. receive notification letters in the near future advising tnem that parts aTe noryefavailable for recall 14092. They Will receive another lefter when parts are available. Parts ordering instructions for the ignition switch for this recall (which is a different part number from the one listed above), will be forthcoming. Customer Letter Mailing The customer letter mailing will begin in the near future. A dealer administrative message will be sent at that time. Global Warranty Management (GWM) The Investigate Vehicle History screen in GWM will be updated on April 15, 2014. Campaign Initiation Detail Report (CIDR) The CIDR will be available in the near future. END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES 2