T-SB-0136-13

®TOYOTA
Technical Service Bulletin
September 5, 2013
T-SB-0136-13
2014 RAV4 EV Pre-Delivery Service (PDS)
Service
Category
Section
General
Toyota Supports ~
Market
Pre-Delivery Service
ASE Certification*
USA ·
Applicability
YEAR(S)
MODEL(S)
2014
RAV4 EV
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback
indicates the follooing areas deserve special attention when performing PDS:
• Careful inspection for paint chips/scratches and body dents/dings.
• Proper operation of electrical accessories (including interior light, clock , and radio reset) .
•
Interior cleanliness.
• Proper function of mechanical systems .
A new PDS Check Sheet has been developed for the 2014 model year RAV4 EV. Some check points
have been added, expanded or clarified . Bulletins are available for items in bold type.
Warranty Policy
If the need for additional repairs or adjustment is noted during the Pre-Delivery Service, the
required service should be performed underwarranty. Reimbursement will be managed under the
warranty policy.
The WatTanty Policy and Proced.Jres Manual requires that you maintain the completed PDS
check sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.
An additional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed, separate time flags must be punched for each repair.
Reimbursement Information
OP CODE
DESCRIPTION
TIME
OFP
T1
12
001013
Pre-Delivery Service (PDS)
1.0
N/A
N/A
N/A
© 2013 To)A:lta Motor Sales , USA
Page 1 of 6
®TOYOTA
Page 2 of 6
September 5, 2013
T-SB-0136-13
2014 RAV4 EV Pre-Delivery Service (PDS)
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream 2 .O*
TIS Techstream
PART NUMBER
QTY
TS2UNIT
ADE
Techstream Lite
TSPKG1
1
TSLITEDLR01
• Essential SST.
NOTE
• Only ONE of the Techstream units listed above is required.
• Software version 8.20.019 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.
Before Inspection
When performing new car Pre-Delivery Service , install Short Pin before moving vehicle from
storage lot so that FUNCTIONAL OPERATION checks can begin as soon as vehicle is moved into
service stall.
1. Install Short Pin - see check sheet
2. Install antenna*
Functional Operation
Apply parking brake and cycle the Start/Stop switch to "Ready'' On, place gear selector in reverse,
turn on lights and rear defogger, unlock all doors, re lease battery charger door.
1. Check dome, courtesy, map, and sun visor lights
2. Check warning/indicator lights, gauges, and horn
3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, emergency flashers, and brake lights
5. Check inside/outside rear view mirror operation/adjustment
6. Check cigarette lighter* and power outlets
Check the power outlet using an electrical accessory designed for this use.
© 2013 Toyota Motor Sa les , USA
@ TOYOTA
September 5, 2013
T-SB-0136-13
Page 3 of 6
2014 RAV4 EV Pre-Delivery Service (PDS)
Functional Operation (Continued)
7. Check audio/navigation*/backup camera* systems and set clock
For navigation, set the destination search area to loca l position
8. Check sliding roof*
Walkaround Inspection
Starting at the left. front door, check window and door lock operation and the operation of all pONer
windONs and door locks from master switch, on vehicles so equipped. While walking around vehicle
in a counterclockwise direction, open left. rear door (if applicable) and check operation of window
regulator and door lock, set child safety door locks to the normal (unlocked) position. Assure
tightness of interior garnishes and check seat belts. Inspect lights at rear of vehicle. Repeat checks
at right rear door. Inspect right front door window regu lator and lock operation and garnishes. Check
seats and seat belt operation. Continue on around to the front of the vehicle checking lights.
1. Check Smart Key System* - T -SB-0020-13
2. Check window operation
3. Check that child safety door locks are in normal (unlocked) position
4. Check seats and seat belt operation
5. Check rear defogger/rear view mirror defogger*
6. Check side marker, tail, backup , and license plate lights
7. Check luggage compartment light* and trim appearance
8. Check headlight aim
Refer to the Repair Manual for procedures.
Under Hood
1. Check brake fluid level
Visually inspect using see-through reservoir.
2. Check battery system coolant level (blue; right side)
3. Check motor system coolant level (blue ; left. side)
4. Check heater system coolant level (pink ; right side)
NOTE
Use caution when adding coolant to vehicle. Ensure that the two coolant types do NOT
get mixed.
© 2013 Toyota Motor Sales , USA
®TOYOTA
T-SB-0136-13
September 5, 2013
Page 4 of 6
2014 RAV4 EV Pre-Delivery Service (PDS)
Under Hood (Continued)
5. Check windshield washer fluid level
6. Check auxiliary battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001-06 , "Battery Maintenance for In-Stock Vehicles &
Pre-Delivery. "
NOTE
Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet
7. Inspect for coolant and other fluid leaks
Under Vehicle (On Hoist)
1. Remove disc brake anti-rust covers/anti-corrosion vvheel film* - PDO17 -04
Visually inspect rotors for rust.
NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.
2. Inspect tires for defects/damage
3. Tire Pressure Warning System (TPWS} confirmation - see check sheet
4. Install wheel covers/caps/spare tire wheel covers*
5. Inspect for coolant and other fluid leaks
6. Inspect under the vehicle for damage, rust, etc.
7. Visually check bolts and nuts on chassis and powertrain for looseness
8. Install rubber body plugs* (stored in glCNe box or center console)
Road Test
A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.
1. Check electric motor operation
Check performance over a broad range of driving cond itions , including acceleration, cruise , and
deceleration (including Brake Regeneration mode).
© 2013 Toyuta Motor Sales , USA
@TOYOTA
September 5, 2013
T-SB-0136-13
Page 5 of 6
2014 RAV4 EV Pre-Delivery Service (PDS)
Road Test (Continued)
2. Check gear selector operation
Check gear selector operation, including operation in each range , neutral start switch, and
shift lock system.
3. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
4. Check steering operation and off-center/vehicle pulVflutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
5. Inspect for abnormal noise and vibration
6. Inspect for squeaks and rattles
7. Check front and rear* heater and NC operation
8. Check cruise control operation*
Check cruise cortrol , including On-Off switch, "SET/COAST;' "RESUME/ACCEL;' and "CANCEL:'
functions.
9. Check front seat heater/ventilation operation*
Final Inspection & Cleaning
1. Remove interior protective covers , unnecessary labels, tags, etc . (Remove protective covers
just before delivery to the customer)
Remove plastic covers from door panels, seats , head restraints, and sun visors, as required .
Remove labels, tags, and stickers (except those containing owner information).
NOTE
Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.
2. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
3. Verify floor mat application and install using retaining clips* - T-SB-0023-13
4. Verify the green light is illuminated on SOS (Safety Connect) button*
5. Remove Rapgard TM and clear protective bumper film*
Ensure that ALL glue residue is removed.
© 2013 Toyota Motor Sales , USA
$TOYOTA
T-SB-0136-13
September 5, 2013
Page 6 of 6
2014 RAV4 EV Pre-Delivery Service (PDS)
Final Inspection & Cleaning (Continued)
6. Wash and clean vehicle
7. Inspect paint finish for scratches, chips, rust, dents, damage, etc.
8. Inspect exterior body parts for proper installation, damage, rust, etc.
9. Place Owner's Guide and first aid kit portfolio* in glove box
10. Install front license plate and mounting bracket* - see check sheet
11. Petform Techstream Health Check
Petform Hea Ith Check to ensure that diagnostic trouble codes are not present. Hea Ith Check
results can be printed for the customer at delivery, or for the dealer file, using the Diagnostic
Report function.
12. Fully Charge EV,battery-T-SB-0001-13
*Inspect or install Wien equipped or required
© 2013 Toyota Motor Sales, USA
@TOYOTA TACOMA
2014 PRE-DELIVERY SERVICE CHECK SHEET
BEFORE INSPECTION
01 hstall Short Pin (see page 2) .......... ............... ... .......
02 Install antenna ... ............ ....... .. .. ... ...... ..... .... ... .... .
Septem ber2013
~I i;'i i..
UNDER VEHICLE (ON HOIST)
D
D
01 Remove disc brake anti-rus t co v ers/anti-corrosion
wheel film* ........ ......... ......... .................. ......................... .
02 Inspect tires for defects/damage and adjust air pressure
FUNCTIONAL OPERATION
(including spare tire) ... ... .......... .. ........ .. .......... .. .. .. .. .... ......
03 Initialize Tire Pressure Warning System (TPWS) (see
Apply parking brake and cycle ignition "IG-ON '; place gear sele ctor in reverse,
tum on ligh ts and rear defogger. Unlock doors; release fuel doo r.
01
02
03
04
05
06
07
08
09
Chec k dome, courtesy, map, and sun visor lights* .. .. ... ..
Check warning/indicator lights, gauges , and horn .... ...... .
Check windshield wipers and washers ...... .............. ...... .
Check headlights , instrument lights , turn signals,
emergencyflashers , and brake lights .. ................. .. ........
Check inside/ outside rear view mirror operation/
adjustment* .. ............ ........ .... ............... ...... .... ........... ...... .
Check cigarette lighter• and power outlets .... .. .. .. ............
Check audio/ navigation'/ backup camera• systems and
set clock' .. ..... .. ... ...... .... .. ... ....... ......... .. ..................... ......
Install shift-lock override button cover· .................. .... ......
Check passenger airbag system cutoff switch and light' ..
04
05
06
07
DD
DD
DD
DD
ROAD TEST
DD
OD
DD
OD
01
02
03
04
05
06
Enter Odometer Readings
Reading Before Test _ __
0
Start at left fron t door. Check w ndowa nd door lock ope ration (from master pov.e r
swtch, if equipped). Continue around vehicle in a counterclockWse direction
checking each door and w ndow operation, child doo r locks, seat belts, in terior
con dition, ail lights, luggage compartment conten ts. Finish by checking headlight
a im and continue into UNDER HOOD checks.
wireless remote control/theft deterrent system • .. ........ .. ..
02 Check window operation .............................. ................ ...
03 Check that engine starts with all keys ... ................... ......
04 Check that child safety door locks are in normal
05
06
07
08
(unlocked) position• ...... .. ..... ....... .. .. .... ......... ... .. .... ........ ...
Check seats and seat belt operation ...... .. .... .. .............. ...
Check side marker, tail, backup, cargo *, and license
plate lights .................... .. .. ....... .. .. ........ ......... .. ...... .. ........
Check jack and tool installation ..... .......... .. ......... ..... .......
Check headlight aim ............................. ...........................
07
08
09
10
11
DD
DD
DD
DD
DD
DO
DD
DD
Check cold engine operation ................. .... .............. .. ......
Check engine operation during warm-up .............. .......... .
Check engine at normal operating temperature ..............
Check clutch*/transmission operation .. .. ...... ........ .......... ..
Check brake and parking brake operation .. .......... .. .... .... .
Check steering operation and off-center/vehicle
pull/flutter .................. ...... ...... .. .......... ................... ...... ......
Inspect for abnormal noise and vibration .... .. .......... ....... ..
Inspect for squeaks and rattles ........ ............... ........ ..... ....
Check front and rear• heater and A/C operation ....... .. .....
Check cruise control operation· .... .. ............ .. ......... .... .. ...
Set/calibrate compass* (see page 2) ..............................
01 Remove interior protective covers, unnecessary labels,
tags , etc. (Remove just before delivery to customer) .. .... .
02 Verify floor mat application and instal.1 using
retaining clips• ........... .. ....... .... ................... ........... ........ ..
03 Vi sually inspect all interior parts for installation ,
damage, fit, dirt, etc . ....... ...... .... ........ .. ......... .......... ..... .....
04 Remove Rapgard TM and clear protective bumper film* ....
05 Wash and clean vehicle .. ................. .................. ........ ......
06 Inspect paint finish fo r scratches , chips , rust, dents ,
damage , etc ............. .. ....... ..... .. ........ .. .. ... .... ........ .... .. .... ...
07 Inspect exterior body parts for proper installation ,
damage , rust, etc .................. .. .. .. ... ...... .. .. ...... .. .... .... ........
08 Place oil change sti cker on inside of windshield , top
left corner ... ..... .... ........ ...... .. ... .. ..... .... .. ............ .... .. ... .... .. .
09 Place Owner's Guide and first aid kit portfolio*
in glove box ........... ............. ......... .. ..... .................... .. ... ...
10 Perform Techstream Health Check .. .... ........... ...............
11 Install front• and rear license plates (see page 2) ..... .. ....
DD
DD
DD
DO
..... DO
DD
Check engine oil and ATM * fluid levels .......... .......... .... ....
Check brake , clutch', and power steering fluid levels .... ..
Check engine coolant level. ............... ........................ .... ..
Check windshield washer fluid level ............................ ....
05 Check battery state-of-charge using Digital Battery
System Analyzer (SOC Reading:
%)
06 Inspect for fuel , oil, coolant, and other fl uid leaks .... ........
. Inspect or install when equipped/required .
_ _ Reading AfterTe st: _ _ _ _ _
DD
DD
DD
DD
DD
DD
DD
DD
DD
DD
DD
FINAL INSPECTION AND CLEANING
.U NDER HOOD
01
02
03
04
D
DD
D
D
DO
DD
DO
A complete roa d te st helps assure w stomer satisfaction. Drive veh ide over a
variety of roa d surfaces an d driving con ditions. Check for unusual noise and
driving performance.
WALKAROUND INSPECTION
01 8heck door and door lock operation , including each
page 2) ............................................................................
Install wheel covers/cap s/spare tire wheel covers· ...... ...
Inspect for fuel, oil, coolant, and other flu id leaks ...........
Inspect under the vehicle for damage, rust, etc .... .... .. .... .
Visually check bolts and nuts on chassis and powertrain
for looseness .......... ..... .................. .. ...... .. .. ... ........ .. .... .. ...
~I i;'i ..i
D
DD
DO
D
D
DO
DO
D
0
DD
0
COMMENTS:
Completion and retenti on of this from is required
to
co mp lywith ToJlll a's Wa rranty Policy.
TECHN ICIAN'S SIGNATURE
SERV ICE MANAGER 'S SIGNATU RE
NAME (PLEASE PR INT )
NAME (PLEASE PRINT)
We here by certffy th at all items
on this form have been checked
and corrected for proper
operation as required.
Date
I
Dea ler Name
I
Dealer Code
I
Vehic le Identifica tion Number (Siicker)
SHORT PIN INSTALLATION
To minimize battery discharge the Short Pin has been removed and is stored in the engine compartment relay block.
Install the Short Pin and confirm all related DTCs (B 1650 and 81794) are cleared.
If any DTCs besides OTC 81650 and 81794 remain, repair the applicable system according to the Repair Manual.
NOTE
Removing the Short Pin cuts off the power sources
relating to the dome, radio No. 1, ECU-8, and CRT fuses.
l_-\
The Short Pin does NOT function as a fuse, so only install it
in the position shown.
If the veh icle is stored in the dealership for a long period of
time after PDS, disconnect the negative(-) battery terminal
to prevent battery discharge. Refer to Service Bulletin No.
PG00 1-06 , "Battery Maintenance for In-Stock Vehicles &
Pre-Delivery, " for battery maintenance information.
~
I
I
L
[lf1Cl OElDoDD
ou il ooo co>
D
BL~1=,,;G 0 0 01
0
~
bo§~~oooo
r oo nooo~ ooo =
3 Install Short Pin Here
1 Underside of Relay Block Cover
2 Short Pin Storage Location
COMPASS CALIBRATION
Refer to the Repair Manua I for the Calibration procedure for vehicles equipped with a compass in the rear view mirror.
NOTE
• Do NOT perform calibration of the compass in a place where the Earth 's magnetic field is subject to interference
(underground parking, under a steel tower, between buildings, roof parking , near a railroad crossing, near a large
vehicle, etc.).
• During calibration , do NOT operate electric systems (moon roof, power windows , etc.) as they may interfere with
the calibration.
TPWS INITIALIZATION
Refer to the Repair Manua I for the Initi alization procedure . Please note the spare tire does not have a TPWS sensor.
Remove the ID number labels that are attached to each wheel and discard.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop temperature, perform a
Health Check using Techstream and select the "Compensation Tire Pressure" checkbox. Compensation pressures will be
displayed on the Health Check results screen. Adjust the tire pressure when the tires are cold.
FRONT" AND REAR LICENSE PLATE INSTALLATION
The following procedure is recommended for front and rear license plate installation on Tacoma vehicles.
Front Installation Procedure
Rear Installation Procedure
1. Align the holes on the license plate with the dimples on
the bumper.
2. Install 2 self-tapping screws through the license plate
and into the front bumper at the dimples.
Align the holes on the license plate with the holes on
the bumper.
2. Install 2 self-tapping screws through the license plate
and into the holes in the rear bumper.
Length: 16.0 mm -18.0 mm (0.63 in. - 0.71 in.)
Diameter: 6.0 mm (0.24 in.)
1.
Length: 16.0 - 24.0 mm (0.63 - 0.94 in.)
Diameter: 6.0 mm (0.24 in.)
NOTICE
• Do NOT pre-drill holes into the bumper.
• Do NOT overtighten the self-tapping screws.
CfE~~-rrr ~/
~~- =,)~_
·- ~
~
~1
... ·r .. -· · I
_:_
~ -.
~~- - - - - . ; \.__~
;:::;:,,..--:::::....._
.
-
~-
~
---~
~
l@
®
&·;;~: ~
t
§
~
:E<:J~
-
' -. _:___j
: : :- :
4
1
1 Dimples
~
2 Length
3 Diameter
4 Installation Holes