23-003-13REV.A
Service Bulletin Details
Public Details for: 23-003-13REV.A
Summary to be provided on a future date.
- 2013 -
Models from 2013
2013 CHRYSLER TOWN AND COUNTRY |
2013 DODGE CARAVAN |
NUMBER: GROUP: DATE: 23-003-13 REV. A Body January 29, 2013 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced. stored in a retrieval system. or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC. THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-003-13, DATED JANUARY 19, 2013, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE LABOR OPERATION NUMBER CHANGES. THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 13-005. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY. SUBJECT: Left And/Or Right Rear Interior Speaker Bolster Is Raised At Quarter Panel Trim OVERVIEW: This bulletin involves inspecting and if necessary replacing the right and/or left rear interior speaker bolster trim. MODELS: 2013 (RT) Caravan I Town and Country NOTE: This bulletin applies to vehicles equipped with (sales code -X1) Graystone interior built after September 17, 2012 (MDH0917XX) and before September 19, 2012 (MDH0919XX) SYMPTOM/CONDITION: Left and/or right rear interior speaker bolster is raised at quarter panel trim DIAGNOSIS: If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure. PARTS REQUIRED: Qty. Part No. Description 1 (AR) OZT 83BD1AG Left, Rear Speaker Bolster 1 (AR) OZT 82BD1AG Right, Rear Speaker Bolster ,, 23-003-13 REV. A -2- REPAIR PROCEDURE: 1. Inspect the right and left rear speaker bolster at the area shown in (Fig. 1). Was the speaker bolster over flush and seated on the A-surface of the quarter panel trim? a. Yes>>> Remove and replace the right and/or left rear speaker bolster. Refer to the detailed service procedures available in: DealerConnect> TechCONNECT under: Service Info> 23-Body> Interior> Panel, Quarter Trim, Bolster> Removal/Installation. b. No>>> Proceed to Step #2. Fig. 1 Speaker Bolster Trim 1 - Over nush and seat ed on the a-surface of the interior quarter panel trim 2 - Interior speaker bolster 3 - Interior quarter pane l trim 2. Return the vehicle to the customer or dealer inventory. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation No: Description Amount **23-20-56-93** Inspect The Right And Left Rear Speaker Bolster 0.2 Hrs. Trim Only (1 - Semi-Skilled) **23-20-56-94 ** Inspect The Right And Left Rear Speaker Bolster 0.2 Hrs. Trim And Replace One Side Only (1 Semi-Skilled) **23-20-56-95** Inspect The Right And Left Rear Speaker Bolster 0.2 Hrs. Trim And Replace Both Sides (1 - Semi-Skilled) ' -3FAILURE CODE: jzz j Service Action 23-003-13 REV. A