2031413/2
Service Bulletin Details
Public Details for: 2031413/2
Summary to be provided on a future date.
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 -
Models from 2015
| 2015 AUDI Q7 |
Models from 2014
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI Q7 |
Models from 2012
| 2012 AUDI Q7 |
Models from 2011
| 2011 AUDI A6 |
| 2011 AUDI Q7 |
Models from 2010
| 2010 AUDI A6 |
| 2010 AUDI Q7 |
Models from 2009
| 2009 AUDI A6 |
| 2009 AUDI Q7 |
Models from 2008
| 2008 AUDI A6 |
| 2008 AUDI Q7 |
Models from 2007
| 2007 AUDI A6 |
| 2007 AUDI Q7 |
Models from 2006
| 2006 AUDI A6 |
Models from 2005
| 2005 AUDI A6 |
Technical Service Bulletin 57 Remote key memory not active 57 14 01 2031413/2 May 1, 2014. Supersedes Technical Service Bulletin Group 57 number 12-78 dated October 26, 2012 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6 2005 - 2011 All Not Applicable Q7 2007 - 2015 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 4/28/2014 Revised header data (Updated model years; added customer codes) Revised Service (Added ODIS information) 1 10/26/2012 Initial publication • The seat memory does not work. • The MMI displays a message that the memory function is not active (Figure 1). Figure 1. MMI message. The exact message may vary from the message pictured here. © 2014 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Technical Background The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle’s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to either of these influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester. Production Solution Not applicable. Service 1. Start Diagnosis in ODIS. Right-click on Address 36, then select Guided Functions (Figure 2). Figure 2. Selecting Guided Functions. © 2014 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. In the Guided Functions window, choose J136-Memory Seat/Steering Column Adj.CM TSB, then click Perform (Figure 3). Figure 3. Performing J136-Memory Seat/Steering Column Adj.CM TSB 3. Follow the test plan to reactivate the remote control memory key (Figure 4). Figure 4. Follow the test plan. © 2014 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 7293 Damage Code: 0040 Labor Operations: Perform test plan to reactivate seat memory control unit 7293 1999 30 TU Diagnostic Time: GFF/guided functions No allowance 0 TU Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2031413/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2031413) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2014 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.