2029586/7
Service Bulletin Details
Public Details for: 2029586/7
Summary to be provided on a future date.
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2014
| 2014 AUDI Q5 |
| 2014 AUDI Q7 |
Models from 2013
| 2013 AUDI Q5 |
| 2013 AUDI Q7 |
Models from 2012
| 2012 AUDI Q5 |
| 2012 AUDI Q7 |
Models from 2011
| 2011 AUDI Q5 |
| 2011 AUDI Q7 |
Models from 2010
| 2010 AUDI Q5 |
| 2010 AUDI Q7 |
Models from 2009
| 2009 AUDI Q5 |
Technical Service Bulletin 66 Wind noise from exterior rear view mirror base or at lane change assist lamp 66 13 36 2029586/7 October 4, 2013. Supersedes Technical Service Bulletin Group 66 number 13-34 dated September 30, 2013 for reasons listed below. Model(s) Year VIN Range Q5 2009 - 2013 000001 - 999999 Q5 2014 000001 - 009821 Q7 2010 - 2013 000001 - 999999 Q7 2014 000001 - 009004 Vehicle-Specific Equipment Not Applicable Condition REVISION HISTORY Revision Date Purpose 7 - Revised Required Parts and Tools (Removed part numbers) 6 9/30/2013 Revised header data (New VIN break) 5 9/26/2013 Revised header data (New VIN breaks) 4 6/12/2013 Revised Service (Clarification of diagnostic procedure) Revised Warranty (Corrected Labor Operations) 3 4/10/2013 Revised title Revised Service (added Tip) 2 8/3/2012 Revised Required Parts and Tools (Updated part numbers for Audi Q7, rows 1 and 2) 1 5/29/2012 Original publication The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Technical Background Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available. © 2013 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Production Solution Improved parts have been implemented into production. Service First, identify the portion of the mirror that is the source of the noise by separately taping two areas and performing a road test with the tape in place: 1. Apply tape to the seam at the rotation collar between the mirror mount assembly and the painted cover (Figure 1) to determine if the noise is coming from the mirror base. • If the mirror base is not the source of the noise, move to step 2. • If the mirror base is the source of the noise, replace the mirror base according to the ElsaWeb Repair manual: Body >> Body Exterior >> 66 Exterior Equipment >> Removal and Installation >> Exterior rearview mirror >> Exterior rearview mirror. Figure 1. Tape applied to rotation collar seam. 2. If the vehicle is equipped with lane change assist, remove the first piece of tape, then apply tape to cover the lane change assist marker lens (Figure 2) to determine if the lane change assist lamp is the source of the noise. • If the lane change assist lamp is the source of the noise, replace one or both of the lamps according to the ElsaWeb Repair manual: Electrical System >> Electrical Equipment >> 96 Interior Lights, Switches >> Removal and Installation >> Lane Change Assistance >> Lane Change Assistance Warning Lamp in Exterior mirror. Figure 2. Tape applied over the lane change assist lens. Tip: If the noise is not coming from either the mirror base or the lane change assist lamp, see TSB 2033517, 66 Wind noise from exterior rear view mirror housing at turn signal seam. © 2013 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Type: Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 6655 Damage Code: 0020 Labor Operations: Audi Q5: Front door trim panel remove and install 7059 1900 40 TU Rear view mirror mounting remove and reinstall 6693 1950 20 TU 9636 1900 20 TU Front door trim panel remove and install 7059 1900 40 TU Rear view mirror remove and reinstall 6689 1950 20 TU Lane change assist warning lens remove and install 9636 1900 20 TU GFF No allowance 0 TU Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU And / Or Lane change assist warning lens remove and install Audi Q7: And / Or Diagnostic Time: Technical diagnosis at dealer’s discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) Claim Comment: As per TSB #2029586/7 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Refer to ETKA by VIN when ordering the necessary mirror component. © 2013 Audi of America, Inc. Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information All parts and service references provided in this TSB (2029586) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information. © 2013 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.