97AS

UPDATE Technical Bulletin
August 4, 2014
UPDATE – 97AS Driver Seat Harness (NVLW)
NOTE:
 Perform this UPDATE on all applicable vehicles within NEW VEHICLE LIMITED WARRANTY.
 It is MANDATORY to perform UPDATES on all applicable vehicles in dealer inventory PRIOR TO
RETAIL SALE.
 Inform customers that this UPDATE will be available free of charge as long as their vehicle is within
the Warranty parameters outlined in this UPDATE.
NOTE:
Required DMS Wording//Text: (line item, customer concern description on repair order):
UPDATE 97AS Driver Seat Harness (NVLW)
Model(s)
Year
Engine Code
Trans. Code
Golf, GTI
2015
All
All
REVISION HISTORY
Revision
Date
Purpose
1
August 4, 2014
Original publication
Condition
This update has been proactively released to prevent damage to the wiring harness for the driver seat.
This UPDATE is in effect until removed.
Vehicle must meet all of the following criteria:

Procedure is valid only for vehicles that show the 97AS code in Elsa, Campaign/Action Information
screen on the day of repair.

If the vehicle is sold it must be within the NEW VEHICLE LIMITED WARRANTY.

Procedure must be performed within the allotted time frame stated in this UPDATE.

Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Page 1 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
Technical Background
During vehicle production, the driver side power seat harness as it connects to the vehicle may have
been incorrectly routed. Damage to the harness for the driver side power seat can occur during
operation of the seat adjustments.
Production Solution
Correct routing of harness in production as of CW27
Service
NOTE:
 Elsa is the only valid inquiry/verification source. Check Elsa on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an Elsa
printout showing the “open” status to the repair order.
 If this UPDATE appears to have already been performed but the code still shows open in Elsa,
contact Warranty before proceeding further. Another dealer may have recently performed this
UPDATE but not yet entered a claim for it in the system.
 Elsa may also show additional open action(s); if so, inform your customer - this work can be done
while the vehicle is in for this UPDATE.
 Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.
Page 2 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
Section A – Check for Previous Repair

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen
Tip: On the date of repair, print this
screen and keep a copy with the
repair order
 Ensure that the Status is “Open”


Note the Applicable Criteria ID
 for use in determining the
correct work to be done and
corresponding parts associated.
Continue to Section B
Section B - Inspection of Driver Seat Wiring
Harness Routing


Raise the driver seat to the full-upward
position.
Inspect the routing of the wiring harness
as illustrated below.
Scenario #1 – The wire harness is routed
correctly, no further repairs are required.
Scenario #2 – The wire harness is routed
incorrectly with NO visible damage to the wiring
harness – disconnect and reroute the wiring
harness.
Scenario #3 – The wire harness is routed
incorrectly and there is visible damage to the
wiring harness– replace the wiring harness.
Page 3 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
 The wiring harness must be routed
through the carpet on the inboard side of
the access panel , then under
the seat frame as shown .

If the harness is routed as pictured, the
routing is correct – Work Complete

If the harness is not routed as pictured,
the routing is incorrect. Inspect the
wiring harness for any visible damage.
o
If no damage is found, Proceed
to Section C – Seat Harness
Re-routing.
o
If damage is found, Proceed to
Section D – Seat Harness
Replacement.
Tip: If rubber bands are found on the
wire harness or seat frame
, they can be removed and
discarded.
Page 4 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
Section C – Seat Harness Re-Routing

Move the driver front seat to the full
forward position.
 Remove the rear mounting bolts <3 and
4>.
 Move the seat to the full rearward
position.
 Remove the front mounting bolts <1 and
2>.

Tilt the driver seat onto its back carefully.
Note: Monitor the slack in the seat
harness between the seat and the
floor connectors during this step.
It may be necessary to adjust the
seat to avoid damaging the wiring
harness.
 Remove the mounting clip  from
the carpet access panel.
WARNING: DO NOT disconnect any
of the electrical connectors during this
step.

Open the carpet access panel.
 Release the driver seat harness floor
anchor  to allow for additional
slack in the harness.
Tip: The seat can be adjusted as
necessary after this step to allow for
easier access to the wiring harness
and under-seat area.
Page 5 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin

Open the hood.

Open the battery cover.
 Disconnect and isolate the negative
battery cable .

Disconnect all three electrical connectors
under the carpet access panel.
 Install the Airbag Lockout Adapter VAS6282- onto the airbag connector .

Re-route the wiring harness through the
correct access hole in the carpet.
 The wiring harness must be routed
through the carpet on the inboard side of
the access panel , then under
the seat frame as shown .

Remove the Airbag Lockout Adapter VAS6282 from the airbag wiring harness.
Page 6 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin

Reconnect all three electrical connectors
under the driver seat.

Close and refasten the carpet access
panel.

Reinstall the driver seat and torque the
mounting bolts to 65Nm.

Reconnect the vehicle battery.

Use an appropriate VAS tester to clear
all DTC’s.

Close the hood.
Work Complete
Section D – Seat Harness Replacement

Move the driver front seat to the full
forward position.
 Remove the rear mounting bolts <3 and
4>.

Move the seat to the full rearward
position.
 Remove the front mounting bolts <1 and
2>.

Tilt the driver seat onto its back carefully.
Note: Monitor the slack in the seat
harness between the seat and the
floor connectors during this step.
It may be necessary to adjust the
seat to avoid damaging the wiring
harness.
Page 7 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
 Remove the mounting clip  from
the carpet access panel.
 Open the carpet access panel.
 Release the driver seat harness floor
anchor  to allow for additional
slack in the harness.
Tip: Adjust the seat as necessary after
this step to allow for easier access
to the wiring harness and underseat area.
WARNING: DO NOT disconnect any
of the electrical connectors during this
step.

Open the hood.

Open the battery cover.
 Disconnect and isolate the negative
battery cable .
Page 8 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin

Disconnect all three electrical connectors
under the carpet access panel.
 Install the Airbag Lockout Adapter VAS6282- onto the airbag connector .
 If present, remove the tie wraps from
each end of the mesh wiring loom
.
Page 9 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
 Compress the mesh wiring loom ends
together as shown .
 Separate the airbag wiring harness from
the main seat harness by sliding the
airbag connector and harness through
the mesh wiring loom .
 Press center of plastic rivet <3> toward
the inside of the seat to release it.
 Remove the plastic rivet <2> using trim
removal wedge VAG 3409.
 Release the two mounting clips <4> from
the back side of the trim panel <1>.

Carefully unfasten and remove the trim
panel from the seat frame.

Disconnect the electrical connectors
from the seat switches and fully remove
the trim panel from the seat.
Tip: It may be necessary to reposition
the seat slightly to allow adequate
working space between the seat
and the driver side B-pillar.
Page 10 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
 Re-route the seat harness as shown
 to reposition the seat switch
pigtail inside the seat trim bracket.

Working backward from the seat switch
segment of the wiring harness, unfasten
each mounting clip, and disconnect each
connector on the seat harness.
Tip: Take a picture with a digital
camera, cell phone, etc. of the
wiring harness prior to disassembly.
This can be referenced during
reassembly to ensure proper
harness routing.

Remove the seat harness from the driver
seat.

Install the replacement seat wiring
harness, P/N 5GM 971 391E as the old
harness is removed to ensure proper
routing and placement.
 During harness removal, it may be
necessary to unfasten the two airbag
wiring harness mounting clips .
Note: Be sure to refasten all wiring
harness mounting clips during
reassembly.
Page 11 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
 Reinsert the airbag wiring circuit through
the mesh wiring loom .
 Reinstall the tie wraps onto each end of
the mesh wiring loom .
Page 12 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin

Remove the Airbag Lockout Adapter VAS6282 from the airbag wiring harness.

Reconnect all three electrical connectors
under the driver seat.
 Route the harness through the carpet on
the inboard side of the access panel
, then under the seat frame as
shown .

Close and refasten the carpet access
panel.

Reinstall the driver seat and torque the
mounting bolts to 65Nm.

Reconnect the vehicle battery.

Use an appropriate VAS tester to clear
all DTC’s.

Close the hood.
Work Complete
Warranty
Claim Entry
Procedure
Enter your claim immediately upon completion of the UPDATE. Claims will only be paid
for vehicles that show this UPDATE code open in Elsa on the day of repair. To help
ensure prompt and proper payment, attach the screen print to the repair order.
Claim Help
U.S. dealers - Contact the Warranty Helpline toll-free at 1-866-306-8447 for help with
claim entry.
Canadian dealers - Contact your Warranty Campaign Specialist. For contact
information, please proceed to “ServiceNet – Warranty/Contact Information/Campaigns
– “Warranty Campaign Specialist.”
Required Customer Ensure customers are aware of all work performed on the vehicle by recording the
Notification
information on the repair order.
Attach a copy of the Vehicle UPDATE Fact Sheet to the customer’s copy of the repair
order and take the time to explain this UPDATE to your customer.
Page 13 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
SAGA Code 97AS Claim Entry Procedure
Check Elsa to confirm that this UPDATE code is open on the day of repair.
Service No.: 97AS
Damage Code: 0099
Parts Manufacturer/Vendor Code: WWO
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Accounting Instructions
Criteria I.D. 01
Check driver seat harness. Correct routing present. No further work required.
Repair operation:
0183 00 99
10 TU
-- OR -Check driver seat harness. No damage found, but incorrect routing present. Properly route driver
seat harness.
Repair operation:
9757 05 99
30 TU
-- OR -Check driver seat harness, damage found. Replace driver seat harness.
Repair operation:
9757 55 99
Quantity
Up to 1
70 TU
Part Number
Part Description
5GM 971 391 E
Driver Seat Harness
There is NO reimbursement for wash or loaner vehicle!
If the vehicle is outside of the specified warranty period OR if customer refused repairs.
U.S. dealers: Submit the request through WISE under the Campaigns/Update/Recall Closure option.
Canadian dealers: Fax the Repair Order to Warranty at (905) 428-4811 and provide VIN, applicable
Service Number, Customer Information, Dealer Number and Date.
Page 14 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
Required Parts and Tools
Part Description
Part No:
Quantity
Driver Seat Harness
5GM 971 391 E
1
Tool Description
Tool No:
Quantity
Airbag Lockout Adapter
VAS6282
1
Torque Wrench 5-50Nm
VAG 1331
1
Trim removal wedge
VAG 3409
1
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or
removal. Always check Elsa for the most current version of this document.
Page 15 of 16
© 2014 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.
UPDATE Technical Bulletin
UPDATE FACT SHEET – UPDATE Code 97AS
Dear Volkswagen Customer,
Today we performed UPDATE code 97AS on your vehicle. This UPDATE was performed to
verify the proper routing and if necessary, replace the wiring harness for the driver seat. This
UPDATE was performed for you free of charge.
Volkswagen periodically makes updates like this available in order to ensure our customer’s
continued satisfaction with the quality of their Volkswagen vehicles.
We at Volkswagen are committed to providing our customers with reliable, quality products
that are a pleasure to drive and own. If you should ever have any questions or vehicle
concerns, your authorized Volkswagen dealer will be pleased to assist you.
Thank you for driving a Volkswagen!