45D7

VOLKSWAGEN DEALERSHIP COMMUNICATION
Date:
September 24, 2014
To:
Dealer Principal, Sales Manager, Service Manager, Parts Manager and Warranty Administrator
Subject: Upcoming UPDATE 45D7 – TPMS/ESC Software Update
2014-2015 MY Jetta, Beetle, Beetle Convertible
IMPORTANT NOTICE TO DEALERS - FOR IMMEDIATE DISTRIBUTION
Upcoming UPDATE 45D7
This is to inform you of an upcoming UPDATE that will be visible in Elsa and ServiceNet on or about
September 25, 2014.
Please refer to the Elsa campaign/action screen for confirmation of whether the UPDATE applies to
each specific vehicle, and look to Elsa and ServiceNet for additional information and complete repair
instructions.
Consistent with general Volkswagen corporate policy governing UPDATEs, Volkswagen is not notifying
consumers. (UPDATEs differ from recalls and service actions; consumers are notified in writing of
recalls and service actions.) Each vehicle should be completed when it is in to the dealer for
maintenance or any other service visit. Dealer stock vehicles cannot, however, be delivered to
consumers until the UPDATE is completed.
To identify any vehicles in your inventory that are affected by this UPDATE, please run the “New and
CPO Inventory Open Campaign/Action Listing” report from the VIM system.
Please ensure that every affected vehicle gets the update before delivery to consumers. Your effort is
integral in reaching the highest quality expectations of Volkswagen customers.
If you have any questions or require additional assistance, please contact Warranty.
Volkswagen Product Compliance
Attachment: UPDATE Data Sheet (1)
45D7/2P
UPDATE DATA SHEET
SAGA CODE
MARKET(S)
AFFECTED VEHICLES
ELSA & VIM VISIBILITY DATE
TOPIC
PROBLEM DESCRIPTION
CORRECTIVE ACTION
VEHICLE WARRANTY PARAMETER
TOTAL AFFECTED
VEHICLE COUNT
DEALER
INVENTORY
CPO INVENTORY
APPROXIMATE REPAIR TIME
SPECIAL TOOLS NEEDED?
45D7
United States and Canada
2014-2015 MY Jetta, Beetle, Beetle Convertible
On or about September 25, 2014
TPMS/ESC Software
Illumination of the TPMS and/or ESC light at vehicle start-up and/or
under low speed (e.g. <7mph) driving conditions after vehicle start-up.
The condition goes away immediately after start up or at speeds
greater than 7 mph.
SVM software update
FED_EMS
USA: Approximately 102,047
USA: Approximately 27,500
Canada: Approximately 3,300
USA: Approximately 75
Canada: Approximately 30
Up to 60 TU
SEE UPDATE TECHNICAL BULLETIN
PARTS REQUIRED
Not applicable
INITIAL PARTS ALLOCATION DATE
Not applicable
ADDITIONAL INFORMATION
Canada: Approximately 20,178
Please ensure that this UPDATE is performed on every applicable
vehicle before delivery to consumers. Your effort is integral in reaching
the highest quality expectations of Volkswagen customers.
Please reinforce the correct repair description of this action with all
dealership personnel – this action is a vehicle UPDATE, not a recall.
IMPORTANT! To ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel
who have campaign-related responsibilities, including service writers, technicians, parts employees, warranty administrators, etc. See the campaign circular on Elsa for the
most current repair information. Refer to the campaign circular for complete repair and claiming instructions.