13-00-89-004D

File in Section:
Bulletin No.:
Service Bulletin
Date:
00 - General Information
13-00-89-004D
November, 2013
INFORMATION
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2014 and Prior GM Cars and Trucks
This bulletin has been revised to include updated information. Please discard Corporate
Bulletin Number 13-00-89-004C.
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)
Reference
Information/Bulletin
Vehicle Line(s) / Condition
Do This
Don't Do This
2013
SRX, XTS, ATS - Incorrect Gulf of
Mexico Map Location
A S/W update has been
released to address this
condition. A USB drive
(Blue ) was sent to
dealers.
Replace the HMI or any
other components for
this issue.
PI1062
20132014
ATS, XTS, SRX, Impala,
CTS - Diagnostic Tips for Adaptive
Cruise Control Inoperative or
Adaptive Cruise Control
Temporarily Unavailable Message
Displayed on DIC
Install accessory grille on
non-adaptive cruise
vehicles only.
Install accessory grilles
on vehicles w/adaptive
cruise.
PI1036B
20122013
LaCrosse, Regal, Malibu – Product
Safety - Loss of Battery Charge Replace Generator Control Module
Replace the Generator
Control Module.
Replace the Generator
Control & Battery
Module.
13142
20122014
Sonic - Shifter Handle Knob
Cracked and/or Will Not Operate
While Shifting Out of Park
Replace Shifter Handle.
Replace Shifter
Assembly.
PI1086
2014
ATS - Engineering Information Increased Steering Effort, Service
Power Steering Message Displayed
on DIC, DTCs C047A, C056D,
C056E, C0544 or C0475 Set
Contact Engineering as
Requested.
Replace the
Steering Gear.
PIE0271
2013
ATS - Software Update (Over the
Air) for Adaptive Forward Lighting
System
Reprogram the
Headlamp Control
Module.
Replace the Headlamp
Control Module.
PI1078
20132014
ATS - Intermittent Service Power
Steering Message on Vehicle
Start Up
Check Grd G104 and
Underhood Fuse
Connections.
Replace the
Steering Gear.
PI1097
2014
Malibu - Transmission Fluid Leak at
Auxiliary Pump Seal
Contact the Warranty
Parts Center and request
WPC part number 735,
Aux pump seal.
Replace the
transmission assembly
or aux pump.
PI1071
Copyright 2013 General Motors LLC. All Rights Reserved.
Page 2
November, 2013
Bulletin No.: 13-00-89-004D
Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)
Reference
Information/Bulletin
Vehicle Line(s) / Condition
Do This
Don't Do This
20112014
Encore, Trax, VOLT, Sonic,
Cruze - Information on Water Pump
Replacement
Confirm there is an
existing leak before
deciding to replace the
water pump.
Replace the water pump
for slight staining around
the coolant reservoir
cup plug.
PI1041A
20062014
Corvette - Front Tire Chatter/Noise
vs. Rear Differential Chatter
While in a slow full turn
(steering wheel turned all
the way in one direction)
slowly accelerate until
the noise is heard.
Unwind the steering
wheel 90 degrees and
maintain the same
speed. If the noise goes
away or significantly
diminished, this is
considered tire hop and it
can not be corrected.
Drain or refill the
differential it is not a fluid
of differential concern.
09-04-20-001D
20112013
Cruze - Odor from HVAC System
with Temperature Control Set on
High Heat and Engine at Operating
Temperature
Order part from CCA
warehouse.
Place order through
Warranty Parts Center.
PI0935B
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)
Reference
Information/Bulletin
Vehicle Line(s) / Condition
Do This
Don't Do This
2014
Sierra, Silverado - Information on
Accessory Bed Liner Installation for
Pre-Drilled Bed Liners and for
Vehicles Equipped with Upper
Tie-Downs
Notch plugs prior to install.
Make notches too big or
multiple notches.
PI0983A
2014
Impala Limited, CTS-V Sport
Wagon, CTS-V Coupe, CTS-V,
CTS, Traverse, Enclave, Acadia,
Escalade ESV, Escalade,
Yukon XL, Yukon, Suburban,
Tahoe - Malfunction Indicator Lamp
(MIL) On, DTC P069E Set
Replace the fuel pump
flow control module if
there is a DTC P069E
within this build range.
Replace other system
components.
PI1082
20112014
Terrain, Equinox - Wet Carpet/Floor
at Driver and/or Passenger
Footwell Areas
If water or water spotting
has been diagnosed in the
driver and passenger front
footwell areas, water test
for leaks in the roof ditch
molding along the roof
panel.
Repair/replace sunroof
module or drains unless
suspect. Or repair/
replace windshield seal
unless suspect.
PI1090
2014
Silverado, Sierra - Warm Air
Exhausting from Driver and/or
Passenger Front Seat Back into
2nd Row Seating Area Causing
Occupant Discomfort
Remove blower duct if a
customer finds the warm
air objectionable.
Replace seat
components.
PI1091
2014
Traverse, Acadia, Enclave Service All Wheel Drive Message
Displayed on DIC, DTC U0136 Set
Reprogram the Rear
Differential Clutch Control
Module.
Replace the Rear
Differential Clutch
Control Module.
PI1074A
20062013
Savana, Express - Front Shock
Mount Bracket Crack
(Install Reinforcement)
Install spring seat
reinforcement if cracked.
Replace vehicle frame.
PI1080
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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