2038981
Service Bulletin Details
Public Details for: 2038981
Summary to be provided on a future date.
- 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 -
Models from 2010
2010 VOLKSWAGEN PASSAT |
Models from 2009
2009 VOLKSWAGEN PASSAT |
Models from 2008
2008 VOLKSWAGEN PASSAT |
Models from 2007
2007 VOLKSWAGEN PASSAT |
Models from 2006
2006 VOLKSWAGEN PASSAT |
Models from 2005
2005 VOLKSWAGEN PASSAT |
Models from 2004
2004 VOLKSWAGEN PASSAT |
2004 VOLKSWAGEN PASSAT WAGON |
Models from 2003
2003 VOLKSWAGEN PASSAT |
2003 VOLKSWAGEN PASSAT WAGON |
Models from 2002
2002 VOLKSWAGEN PASSAT |
2002 VOLKSWAGEN PASSAT WAGON |
Models from 2001
2001 VOLKSWAGEN PASSAT |
2001 VOLKSWAGEN PASSAT WAGON |
Technical Bulletin Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To Passat Sedan 2001-2010 All All All All Passat Wagon 2001-2010 All All All All Condition 50 14 01 November 24, 2014 2038981 Front Fender - Corrosion on Wheel Arch Customer states: Corrosion on the wheel arch area of the front fender (Figure 1). Figure 1 (corrosion on left wheel arch) Note: To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual. Documentation required per Warranty Policies and Procedures Manual. For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information only. Page 1 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Technical Background The wheel liner touches the arch area of the fender and rubs off the paint in the contact area. The corrosion is caused by dirt accumulations and movements of the wheel liner. Production Solution No production change required. Service 1. Repair the fender: If the edge area is only slightly corroded (no through-corrosion/perforation), proceed as follows: • Remove the front bumper according to the repair manual. See Repair Manual Group 63 in Elsa. • Remove the side indicator (in fender, if equipped) according to the repair manual. See Repair Manual Group 94 in Elsa. • Remove the front wheel liner according to the repair manual. See Repair Manual Group 66 in Elsa. • Remove the corrosion with the pneumatic brush grinder VAS 6446. • Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced). • On the inner fender apply (in the complete contact/edge area) adhesive/sealer (part number: D 511 500 A2) as further edge protection (Figure 2, green line). Figure 2 • Restore the paint structure according to the paint repair manual. • Install the wheel liner according to the repair manual. See Repair Manual Group 66 in Elsa. Page 2 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Note: When installing the wheel liner, make sure it doesn’t touch the edge of the fender. As necessary, align the liner. • Install the side indicator (in fender, if equipped) according to the repair manual. See Repair Manual Group 94 in Elsa. • Install the front bumper cover according to the repair manual. See Repair Manual Group 63 in Elsa. 2. Replace the fender • Replace the fender according to the repair manual. See Repair Manual Group 50 in Elsa. • Apply polyurethane adhesive (part number: AKD 476 KD5 05) on the inner fender (in the complete contact and edge area) as further edge protection (Figure 2, green line). Note: When installing the wheel liner make sure it doesn’t touch the edge of the wing. As necessary, align the liner. If through-corrosion (perforation) is not present, fender replacement will only be accepted if it qualifies per the Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important guidelines when considering component repair vs. replacement options (the “80% rule”). Warranty Note: • Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair Acceptance request). • Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on file at the Dealership for audit purposes. • This bulletin applies for 1 front fender repair or replacement. If both sides exhibit the corrosion they should be evaluated individually and claimed on separates lines. Total Body Painting Prep Time for both front fenders should be claimed on the first line only. • Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue applies, except for the open time items (labor operations ending in 99) which are calculated at actual time multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms. • This section is applicable for vehicles within the terms of Volkswagen’s Limited Warranty Against Corrosion Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is for information only. • This bulletin may be provided to outside shops to ensure the proper repair is completed. Page 3 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Note: Claim Processing Options Option 1: Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim. Note that miscalculations are subject to claim adjustment. For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion. Option 2: Email repair estimates to [email protected]. The Paint and Corrosion Team will calculate the warranty allowance and complete the required form(s) on behalf of the dealer. To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Passat Sedan 2001-2010 All All All All Passat Wagon 2001-2010 All All All All SAGA Coding 1) Claim Type: 160 HST Damage Location (Depends on Service No.) -- 040 or 041 Damage Service Number: Code 5055 0003 Parts Manufacturer 2) Passat Sedan and Passat Wagon (3B*) 040 or 041 Passat Sedan and Passat Wagon (3C*) 040 or 041 2) Repair Please use the following part number in “Outside Materials” 4) LACKMATF: Paint and Materials MU @ $12 per unit Epoxy Primer (Locally Sourced) Claim Dollar Amount (MAX: $40) Page 4 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: - L0010000: External Painting-straight color Claim Dollar Amount - L0020000: External Painting-metallic/2-layer - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: Claim Dollar Amount - A0041000: Body Shop repair no paint Replace Please use the following part number in “Outside Materials” LACKMATF: Paint and Materials 4) MU @ $12 per unit Please use the following Labor Operation in “Outside Labor” 4) Select the appropriate Labor Operation below: - L0010000: External Painting-straight color Claim Dollar Amount - L0020000: External Painting-metallic/2-layer - L0030000: External Painting-pearl color Use this for all body repair in this bulletin: Claim Dollar Amount - A0041000: Body Shop repair no paint Causal Part: L00#0000 Diagnostic Time GFF Time expenditure 01500000 = 00 TU max. Road Test 01210002 = 00 TU 4) NO NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU NO Claim Comment: Input “As per Technical Bulletin 2038981” in comment section of Warranty Claim. 1) For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only 2) Corrosion claim vendor code will be the damage location. Page 5 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policies and Procedures Manual. 5) See attachment “srt_reference_table.pdf” for labor time reference. Required Parts and Tools Part Number Designation Quantity Repair D 511 500 A2 adhesive/sealer 0.5 Replace AKD 476 KD5 05 polyurethane adhesive 0.5 One of the following 3B0 821 105 E Fender (Left) – B5 Passat and Wagon - 3B0 821 106 E Fender (Right) – B5 Passat and Wagon - 3C0 821 021 Fender (Left) – B6 Passat and Wagon - 3C0 821 022 Fender (Right) – B6 Passat and Wagon - No special tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 6 of 6 plus attachments © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Paint/Corrosion Claim Form Dealer No. 400000 Repair Order No. 910000 VIN (17-Digits) WVWJK93CX8P089569 Color No. (4-digit ElsaPro Paint No.) LB9A 100.00 Dealer Labor Rate If repeat repair, provide explanation in box below: Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5055 0003 040 040 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint one Front Fender Paint Labor Operation(s) No No Time Units Mat'l Units 50556150 70 51017153 160 5 Verify ALL Labor Operation Time Units and Material Units If both fenders are affected, the prep time should be entered on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Part Price per Unit Total Part Price Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 230 5 Time Units Remove and install front bumper cover 63291900 90 Remove and install front fender 50551950 70 Seal off Fender (PU adhesive) 50555199 30 Wax Body 51017500 30 Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ - Total Paint Material Amount $ 60.00 Total Parts Amount $ 60.00 VW Representative Authorization No. Body Labor Subtotal Authorization Date TB 2038981 Authorization valid until: VW Representative Name (printed) 220 Total TU/MU VW Representative Signature 450 5 L00X0000 $ 230.00 A0041000 $ 220.00 Parts and Materials: $ 60.00 Total: $ 510.00 Paint/Corrosion Claim Form 400000 Dealer No. Repair Order No. 910000 VIN (17-Digits) If repeat repair, provide explanation in box below: WVWND63BX3E460509 Color No. (4-digit ElsaPro Paint No.) LC9X Dealer Labor Rate 100.00 Paint material price per unit Service No. Damage Code Dmg Loc Part manufacturer (Vendor Code) 5055 0003 040 040 12.00 Dealer-owned paint shop? Yes Original paint material? Yes Description of Repair Paint one Front Fender Paint Labor Operation(s) No No Time Units Mat'l Units 50557903 90 51017133 190 4 Verify ALL Labor Operation Time Units and Material Units If both fenders are affected, the prep time should be entered on the first line of the SAGA claim and only once on the first Paint/Corrosion Claim Form Note: Authorization and claim reimbursement are contingent on the usage of original parts for the repair Body Painting Prep Time The vehicle history must be checked for any previous damage. Digital photographs must be included with the repair order per VWoA instructions. If there is a sublet invoice for painting, the invoice amount must be split between outside (sublet) labor and outside (sublet) material. Part Number Part Description Part Qty Epoxy Primer Part Price per Unit 1 $ Total Part Price 40.00 Example Part Qty and Part Price per Unit only Description of Repair Paint Subtotal Repair/Replace Labor Operation(s) 280 5 Time Units Remove and install front bumper cover 63291900 90 Remove and install signal on fender 94521999 10 Remove rust from one door fold 50554199 30 Seal off Fender (PU adhesive) 50555199 30 Wax Body 51017500 30 and seal off All other parts should be claimed separately in the SAGA claim Full pre-populated forms can be found in the following location: WISE > Resource Center > Forms > Paint/ Corrosion > TB# - Form specific to the vehicle and the repair. Outside Material LACKMATF Part Amount Subtotal $ 40.00 Body Labor Subtotal 190 Total Paint Material Amount $ 60.00 Total TU/MU 470 Total Parts Amount $ 100.00 VW Representative Authorization No. Authorization Date TB 2038981 Authorization valid until: VW Representative Name (printed) VW Representative Signature L00X0000 $ 5 280.00 A0041000 $ 190.00 Parts and Materials: $ 100.00 Total: $ 570.00 SRT Reference Table for TPI# 2038981 Repair Fender (B5 Passat and Passat Wagon) - (Model 3B*) Body Labor Labor Operation : Remove and install front bumper cover 63 29 19 00= 90 TU Labor Operation : Remove and install signal on fender 94 52 19 99 = 10 TU Labor Operation : Remove rust from one door fold and seal off 50 55 41 99 = 30 TU Labor Operation : Seal off Fender (PU adhesive) 50 55 51 99 = 30 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 33 = 190 TU Labor Operation: Paint one front fender 50 55 79 03 = 90 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front fender 4 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Replace Fender (B5 Passat and Passat Wagon) - (Model 3B*) Body Labor Labor Operation : Remove and install front bumper cover 63 29 19 00= 90 TU Labor Operation : Remove and install signal on fender 94 52 19 99 = 10 TU Labor Operation : Remove and install front fender 50 55 19 50 = 90 TU Labor Operation : Seal off Fender (PU adhesive) 50 55 51 99 = 30 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 53 = 160 TU Labor Operation: Paint one front fender 50 55 61 50 = 70 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front fender 5 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Repair Fender (B6 Passat and Passat Wagon) - (Model 3C*) Body Labor Labor Operation : Remove and install front bumper cover 63 29 19 00= 90 TU Labor Operation : Remove rust from one door fold and seal off 50 55 41 99 = 30 TU Labor Operation : Seal off Fender (PU adhesive) 50 55 51 50 = 30 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 33 = 190 TU Labor Operation: Paint one front fender 50 55 79 03 = 90 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front fender 4 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF Replace Fender (B6 Passat and Passat Wagon) - (Model 3C*) Body Labor Labor Operation : Remove and install front bumper cover 63 29 19 00 = 90 TU Labor Operation : Remove and install front fender 50 55 19 50 = 70 TU Labor Operation : Seal off Fender (PU adhesive) 50 55 51 50 = 30 TU Labor Operation : Wax body 51 01 75 00 = 30 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: A0041000 Refinish Labor Labor Operation: Prepare painting 51 01 71 33 = 160 TU Labor Operation: Paint one front fender 50 55 61 50 = 70 TU Multiply claim time units x warranty labor rate. Enter in SAGA under Outside Labor Operation: L00#0000* *Please see warranty table for proper labor operation Outside Materials Labor Operation: Paint one front fender 5 MU Multiply claim material units x $12.00. Enter in SAGA under Outside Materials: LACKMATF