2028473
Service Bulletin Details
Public Details for: 2028473
Summary to be provided on a future date.
- 2011 -
Models from 2011
2011 VOLKSWAGEN ROUTAN |
Technical Bulletin Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Routan 2011 All All DG_BR000001 DG_BR740738 Condition 96 14 04 May 19, 2014 2028473 Supersedes TB V961206 dated September 26, 2012 to update procedural text using wiTECH™. Vehicle Theft Alarm May Sound Intermittently or No Vehicle Start Technical Background The vehicle theft alarm intermittently sounds for no reason. Multiple attempts are required to start the vehicle before the vehicle will start. Production Solution Updated software as of May 9, 2011. Service Diagnosis: • Using a wiTECH™ with Elsa and the appropriate Diagnostic Procedures, verify all engine systems are functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding with this bulletin. If the customer describes the Symptom/Condition, or it can be reproduced, perform the Repair Procedure. • From the vehicle view screen select TIPM-CWM, System Test, Record the “Last VTA Trigger” cause. Was the “Last VTA Trigger” cause equal to (right rear door)? YES: Perform this repair procedure. NO: Check for DTC U0010 AND U0001 in the TIPM Are DTCs U0010 AND U0001 present in the TIPM? YES: Perform the repair procedure. NO: This bulletin does not apply. Further diagnosis is required. Page 1 of 4 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Repair Procedure: Note: • wiTECH™ UPDATE PROGRAMMING FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET. • wiTECH™ SOFTWARE LEVEL MUST BE AT RELEASE VW13.04.13 FOR THIS BULLETIN. Note: Install a battery charger to ensure battery voltage does not drop below 13.2V. DO NOT allow the charging voltage to climb above 13.5 V during the programming procedure. If programming process in interrupted/aborted, programming should be restarted. • Reprogram the TIPM using the wiTECH™ with the latest software. • Clear any DTCs that may have been set in other control modules due to reprogramming. Page 2 of 4 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin Warranty All Routan pre and post road test and wiTECH™ time units are included in the labor operation. Therefore, no road test or wiTECH™ time units will appear in the designated area within the warranty table. To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and 1) Procedures Manual Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To Routan 2011 All All DG_BR000001 DG_BR740738 SAGA Coding Claim Type: Use applicable Claim Type HST Damage Location (Depends on Service No.) CWM2028473 Use applicable when indicated in ElsaWeb (L/R) Damage Service Number: Code 9794 0040 Parts Manufacturer Routan 3) Labor Operation : Inspect TIPM 1) USM 2) 97940199 = 20 TU OR 3) Labor Operation : Inspect and Reprogram TIPM 97942599 = 20 TU Causal Part: Select labor operation 9794XXXX Diagnostic Time 4) GFF Time expenditure 01500000 = 00 TU max. NO Road Test 01210002 = 00 TU NO 01210004 = 00 TU Technical Diagnosis 01320000 = 00 TU max. NO Claim Comment: Input “As per Technical Bulletin 2028473” in comment section of Warranty Claim. Page 3 of 4 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Bulletin 1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only 2) Code per warranty vendor code policy. 3) Labor Time Units (TUs) are subject to change with ELSA updates. 4) Documentation required per Warranty Policy Procedures Manual. Required Parts and Tools No special parts required. Tool Description Tool No: Midtronics Battery Tester/Charger InCharge 940 (INC-940) StarMOBILE® hand held tool CH9401 StarMOBILE® vehicle cable CH9404D StarMOBILE® documentation kit N/A StarMOBILE® Ethernet cable, 12ft. CH9410 TechCONNECT PC or equivalent with wiTECH™ version 13.04.13 desktop client installed SW13.04.13 available from Service Net/workshop equipment/service information Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 4 of 4 © 2014 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.