VWC-14-08

Warranty Information
General Communication
Number: VWC-14-08
Subject: 2015 MY GTI Wheel Replacement Claim Coding and
Parts Return Instructions
Date: July 9, 2014
This document conveys
Volkswagen Warranty general
information.
Important: This communication contains special instructions for both SAGA Claim Coding
and Warranty Parts Return for 2015 MY GTI wheels. Please ensure that it is distributed to
the appropriate staff in the Service and Parts Departments.
Special 2015 Model Year GTI Wheel Replacement Claim Coding Instructions
Special SAGA claim coding is required for 2015 model year GTI wheel replacements. If a dealer is
instructed through a Volkswagen Technical Assistance (VTA) ticket to perform a 2015 MY GTI wheel
replacement, the following claim coding instructions apply:
Claim Type
Service Number
Damage Code
Damage Location
Part Manufacturer Code
Labor Operation
Material (Part) Number
Causal Indicator
9SP/1SP
4412
0030
Select applicable location
444
Refer to ElsaPro
5G06012025BDFZZ
5G06012025BDFZZ
Warranty Special Claim
Alloy Wheel
Optical Defect
Alloy Wheel
Material (Alloy Wheel)
Note: A separate claim line must be processed for each GTI wheel replacement.
Special 2015 Model Year GTI Wheel Replacement Parts Return Instructions
The GTI wheels will be collected at the facility address below and each wheel must be individually
returned using the properly addressed return label from the Warranty Parts Shipping Portal (WPSP).
Each wheel will have a unique shipping label. For your convenience, the shipping box of the replacement
wheel should be used for the parts return.
Volkswagen Warranty Parts Return Center
c/o W. F. Whelan Warehouse
8249 N. Haggerty Road
Canton, MI 48187
Questions? Contact the Warranty Helpline at 866-306-8447 or [email protected].
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