5NP-U6C3X-09

TO:
FROM:
DATE:
SUBJECT:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
Hyundai Motor America
April 19, 2016
WEBDCS: CADEX Battery Claims - Update
There are a high number of CADEX battery claims returning due to
invalid battery test codes. With the new CADEX test codes, some
of the characters are very similar. It might be difficult to
distinguish between a 1 and I or 0 and O. To help differentiate
these characters, here’s an example of a test code print out with
all the difficult characters on the same line.
This test
which has
letter I.
character
it.
code is XHG0IE1OPU8. The forth character is a zero,
a slash through the number. The fifth character is the
The seventh character is the number one and the eighth
is the letter O, which does not have a slash through
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty Help line at 877-446-2922.
HYUNDAI MOTOR AMERICA