16-NA-102
Service Bulletin Details
Public Details for: 16-NA-102
- 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2016
2016 CHEVROLET EXPRESS |
Models from 2015
2015 CHEVROLET EXPRESS |
2015 GMC SAVANA |
Models from 2014
2014 CHEVROLET EXPRESS |
2014 CHEVROLET SILVERADO 2500 |
2014 CHEVROLET SILVERADO 3500 |
2014 GMC SAVANA |
2014 GMC SIERRA 2500 |
2014 GMC SIERRA 3500 |
Models from 2013
2013 CHEVROLET EXPRESS |
2013 GMC SAVANA |
File in Section: Service Bulletin - Bulletin No.: 16-NA-102 Date: May, 2016 TECHNICAL Subject: Duramax Diesel Hard Start, No Start, DTCs P0087, P0088, P0191, P128E or Injection Pump Replacement Attention: This Bulletin also applies to any of the models that may be Israel Export vehicles. Brand: Model: Chevrolet Express, Silverado 2500/3500 GMC Savana, Sierra 2500/3500 Model Year: VIN: from to 2010 2016 Condition from Engine: Transmission: to Diesel (RPOs LML or LGH) A dealer may encounter a customer concern of a hard start or a no start. DTCs P0087, P0088, P0191 or P128E may also be found. Normal SI Diagnostics may be inconclusive or lead to Fuel Injection Pump replacement. Service Procedure Complete the current SI diagnostics for any symptoms or DTCs found. If the current SI diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure Regulator 1 must be inspected for magnetic metal debris. Note: Clean the area around Pressure Regulator 1 before removal. It is possible that road debris could find its way into the regulator port when it is removed. A small piece of dirt on Pressure Regulator 1 does not qualify for the fuel system repairs recommended in this Bulletin. 2698603 Remove the Fuel Injection Pump / Pressure Regulator 1 for inspection. Copyright 2016 General Motors LLC. All Rights Reserved. Page 2 May, 2016 3541158 If Pressure Regulator 1 has no debris on the screen, complete the SI repair procedure and replace the Fuel Injection Pump. Bulletin No.: 16-NA-102 3541165 If there is a questionable amount of magnetic debris found on Pressure Regulator 1, remove the Fuel Rail Pressure Sensor and/or Fuel Pressure Regulator 2 (Pressure Relief Valve) for inspection. 3541164 3541168 Bulletin No.: 16-NA-102 May, 2016 Page 3 3. The fuel filter housing must be cleaned with a new fuel filter installed. 4. The fuel tank and fuel sender must be cleaned and flushed. Note: The Indirect Fuel Injector (Hydrocarbon Injector) and its fuel lines must be purged of air any time it is removed or replaced. Failure to do so may damage the injector. Perform the Diesel Particulate Filter (DPF) Regeneration Enable any time the indirect injector or its fuel lines are opened/removed or replaced. This will force regeneration as soon as conditions allow and will purge any air from the system. Refer to Diesel Particulate Filter (DPF) Regeneration Enable in SI. 3541159 If additional magnetic debris is found on the Fuel Rail Pressure Sensor and/or Fuel Pressure Regulator 2 (Pressure Relief Valve), the Fuel Injection Pump is experiencing the condition described. Important: If magnetic debris described above is found, complete the repairs listed below: 1. Replace all of the parts listed in the Parts Information below. 2. Clean and flush all fuel chassis lines, filter pipes, and other engine mounted fuel system pipes that are not being replaced. TIP: After repairs, the following may help with fuel system priming: • Prime fuel to the fuel filter housing. • Relieve air by opening the bleed screw at the filter housing. • Pump the priming ball again until no more air escapes and close the bleed screw. • Prime until the priming ball is hard. • There should be at least 10 psi fuel pressure on the fuel system pressure gauge attached to the fuel system service port (schrader valve). • Crank the engine for up to 15 seconds. • Key off for one minute. Repeat the above steps until the engine starts. It is normal for the engine to start and then stall when the fuel system loses prime. Repeated priming will alleviate this concern. Parts Information Silverado / Sierra (LGH) Silverado / Sierra (LML) Part Number Description 12664429 FILTER KIT, FUEL 1 X X X X X X X X 88917036 FILTER, OIL 1 X X X X X X X 97363570 GASKET, CTR INT MANIF 1 X X X X X X 12635466 GASKET, EGR VLV (LOCR A) 1 X X X X X 98062923 GASKET, EGR VLV (LOCR B) 1 X X X X 97223686 GASKET, ENG COOL THERM HSG 2 X X X 15126137 GASKET-EXH MANIF PIPE 1 X X 97188685 GASKET, EXH TURBO INL PIPE 2 X 97192618 GASKET, EXH TURBO INL PIPE 2 12627897 GASKETTURBO OIL FEED PIPE 1 12637218 GASKETTURBO OIL RTN PIPE 1 HOSE ASMFUEL FEED (RH SIDE OF PUMP, W/ BANJ) 1 12639312 12639000 HOSE ASMFUEL RTN 1 Qty. 2011 2012 2013 2014 2015 2016 2011 2012 Express / Savana (LGH) 2010 2011 2012 2013 2014 2015 2016 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Page 4 May, 2016 12661071 INJECTOR ASMINDIRECT FUEL 1 12656313 PIPE ASMFUEL FEED 1 SEAL, COLD START FUEL FEED VLV (O RING) 1 94011618 SEAL, COLD START FUEL FEED VLV (O RING) 1 12625100 94036238 SEAL, OIL LVL IND TUBE (O RING) 1 94011603 SEAL, THERM BYPASS PIPE (O RING) 1 12670466 PIPE ASMFUEL HIGH PRESS 1 12641590 SWITCH ASM, ENG FUEL VAC 1 X 12631851 SEAL-TURBO AIR INL ADAP 1 X 97224993 SENSOR ASM, FUEL TEMP 1 X 12676436 SENSOR ASMWAT IN FUEL IND 1 98065521 GASKET-EGR VLV CLR 1 12644913 BRACKET ASMFUEL FEED PIPE CLIP 1 12624346 TUBE-FUEL PRESS REG VAC 1 12636270 HOSE-FUEL FEED (ON RH PUMP INLET) 1 HOSE-FUEL FLTR (ON FILTER OUTLET) 1 12636274 HOSE-FUEL PRESS REG VAC (PIPE TO SERVICE FIT) 1 12636275 12646725 MANIFOLD ASM-F/INJN FUEL FEED 1 PIPE ASMFUEL FEED (FILTER OUT TO PUMP INLET) 1 12639779 PIPE ASMFUEL HIGH PRESS (CYL 2 & 7) 2 12670460 PIPE ASMFUEL HIGH PRESS (CYL 1 & 8) 2 12670468 PIPE ASMFUEL HIGH PRESS (CYL 3 & 6) 2 12670469 PIPE ASMFUEL HIGH PRESS (CYL 4 & 5) 2 12670471 PIPE ASMFUEL HIGH PRESS (LEFT SIDE OF PUMP) 1 12670474 PIPE ASMFUEL HIGH PRESS (RIGHT SIDE OF PUMP) 1 12670475 12629458 SEAL-TURBO AIR INL ADAP 12627913 12645582 Bulletin No.: 16-NA-102 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 1 X X X X X X X X SEAL-UPR INT MANIF 1 X X X X X X X X HOSE ASMFUEL RTN (LEFT RAIL TO FEED PIPE) 1 X X X X X X Bulletin No.: 16-NA-102 May, 2016 98065519 GASKET-EGR MANIF 1 X X X X X X 98065523 GASKETEGR PIPE 1 X X X X X X 98065520 GASKET-EGR VLV CLR 1 X X X X X X PUMP KIT-FUEL (CONTAINS FUEL PUMP, INJECTORS) 1 12672028 X X X X X X 98070023 GASKET-EGR VLV CLR 1 1 12672027 PUMP KIT-FUEL (CONTAINS FUEL PUMP, INJECTORS) 12636266 HOSEFUEL RTN 12641356 X Page 5 X X X X X X X X X X X X X X X 1 X X X X X X X PIPE ASMFUEL FEED 1 X X X X X X X 12670457 PIPE ASMFUEL HIGH PRESS (CYL 6) 1 X X X X X X X 12670463 PIPE ASMFUEL HIGH PRESS (CYL 7) 1 X X X X X X X 12670456 PIPE ASMFUEL HIGH PRESS (CYL 8) 1 X X X X X X X 12670454 PIPE ASMFUEL HIGH PRESS 1 X X X X X X X 12670465 PIPE ASMFUEL HIGH PRESS (CYL 1) 1 X X X X X X X 12670460 PIPE ASMFUEL HIGH PRESS (CYL 2) 1 X X X X X X X 12670464 PIPE ASMFUEL HIGH PRESS (CYL 3) 1 X X X X X X X PIPE ASMFUEL HIGH PRESS (CYL 4 OR 5) 2 12670459 X X X X X X X 12670453 PIPE ASMFUEL HIGH PRESS 1 X X X X X X X 12639101 PIPE ASMFUEL RTN 1 X X X X X X X 26020642 SEAL, P/S PUMP RSVR (O RING) 1 X X X X X X X 97368325 GASKET-CTR INT MANIF 1 X X X X X X X X X Page 6 May, 2016 Bulletin No.: 16-NA-102 Warranty Information For vehicles repaired under the Powertrain coverage, use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information. Labor Operation 4080558* Description Labor Time Diagnose and Clean/Repair Complete Fuel System 2010-2016 G Van 21.0 Hours* 2011-2014 C Truck (2WD) 18.0 Hours* 2011-2014 K Truck (4WD) 20.0 Hours* 2015-2016 C and K Truck (2WD and 4WD) 21 Hours* *This is a unique Labor Operation for bulletin use only. It will not be published in the Labor Time Guide. Version 3 Modified April 11, 2016 – Updating the Qty. column of the Parts Information table. April 29, 2016 – Updating the Parts Information table. GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information. WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION