16-NA-146

File in Section:
Service Bulletin
-
Bulletin No.:
16-NA-146
Date:
May, 2016
TECHNICAL
Subject:
Power Liftgate Does Not Stay Fully Open or Drifts Down a Few Inches
Brand:
Model:
Chevrolet
GMC
Model Year:
VIN:
Engine:
Transmission:
2017
All
All
2017
All
All
from
to
Equinox
2010
Terrain
2010
from
to
Involved Region or Country
North America and UAE
Additional Options (RPO)
Equipped with Power Lift Gate (RPO TB5)
Condition
Some customers may comment that after opening the power liftgate, it will not stay in the
full open position and may drift down a few inches before coming to a rest.
Cause
This may be caused by an incorrect ball stud strut bracket installed during assembly.
2. If Manual strut mount bracket(s) are found on the
vehicle, replace with the correct bracket(s) for
power liftgate.
Note: Be sure to tighten the brackets to 25 Y
+/- 5 Y.
Correction
If you encounter a vehicle with the above concern,
complete the following steps:
Parts Information
2598278
1. Open the liftgate and inspect all four of the liftgate
mounting brackets for a letter P or M stamped on
the bracket.
Note: P is for a power liftgate system and M is for a
Manual liftgate system.
Copyright 2016 General Motors LLC. All Rights Reserved.
Description
Part
Number
Model
Years
BRACKET ASM-L/GATE
STRUT (BODY SI) (RH)
20800141
2010-2015
BRACKET ASM-L/GATE
STRUT (BODY SI) (LH)
20942418
2010-2015
BRACKET ASM-L/GATE
STRUT (BODY SI) (LH)
23415390
2016-2017
BRACKET ASM-L/GATE
STRUT (BODY SI) (RH)
23318692
2016-2017
BRACKET ASM-L/GATE
STRUT (L/GATE SI) (LH)
23488122
2016-2017
BRACKET ASM-L/GATE
STRUT (L/GATE SI) (RH)
23318693
2016-2017
Page 2
May, 2016
Bulletin No.: 16-NA-146
Warranty Information
Labor
Operation
Description
Labor Time
2080648*
Liftgate Bracket(s)
Replacement
0.5 hr
*This is a unique Labor Operation for Bulletin use only.
Version
1
Modified
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION