C1437B

ISX11.9/12 and ISX15 CM2250 Updated ECM Calibration and Emissions Campaign
Campaign Number
C1437
Revision Level
B
Date
07-FEB-2014
Expiration Date (U.S. and Canada)
31-DEC-2015
Engine Family
ISX, QSX15ISX15
ISX11.9
Fuel System
Page 1 of 4
Group Number
Expiration Date (International)
01-MAR-2016
Plant
Build Date
From
To
CM2250
CM2250
Warranty Campaign
ISX11.9/12 and ISX15 CM2250 Updated ECM
Calibration and Emissions Campaign
Attention
z
z
U.S / Canadian Distr./Branches and Div. Offices
U.S / Canadian Dealers
If additional information is required, contact your Cummins Warranty Operations Group
Leader.
Description
This is to revise and replace Campaign 1437-A, dated 21-Jan-2014. This revision is to:
1. Make this Campaign retroactive to 07-Nov-2013.
This Campaign is being issued to improve engine and aftertreatment reliability on the
EPA2010 ISX11.9, ISX12, and ISX15 CM2250 product. It provides authorization for certified
repair locations to recalibrate the engine with improved software.
This Campaign is retroactive to 07-Nov-2013, as this is the date the minimum calibration
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revision level was available on QuickServe® Online.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must be on one of the attached ESN lists, A or B.
After verifying that the engine meets the above requirements, perform the following actions:
All Engines will require an ECM calibration. Please refer to Attachments A and B for the ESN
lists. If vehicles are listed in Attachment B and are still registered in the state of California,
there are new requirements which are detailed at the end of this section.
1. Calibrations for this Campaign are currently available from QSOL and will also be on the
December 2013 or later INCAL DVD. To obtain a calibration via QSOL, enter the Engine
Serial Number into QSOL, click on the Service Tab, then go to the "Calibration
Downloads" tab and enter the requested information to obtain a Zip file to recalibrate the
ECM. Instructions for downloading INCAL files are also included on this link.
NOTE: Please refer to Attachment C for minimum calibration revision level for this
Campaign.
NOTE: If engine satisfies minimum calibration requirement, do not recalibrate the
engine. Please file for only the Administration Time and the Campaign Check in the
claim.
2. Recalibrate the ECM as described in Procedure 019-032 in the ISX15 CM2250 Service
Manual (Service Bulletin 4022250) on QuickServe.
NOTE: Cummins recommends updating to at least INSITE 7.6.1 SP4 before
performing the calibration transfers.
NOTE: Cummins strongly recommends use of the engine mounted 3-pin Deutch
connector for all ECMcalibration downloads associated with this Campaign.
Failure to use the 3-pin Deutch connector could result ina failure of the calibration
transfer.
3. Provide documentation of ECM revision codes from before and after the recalibration in
the claims section.
4. If vehicles are listed in Attachment B and are still registered in the state of California,
there are additional requirements which are detailed below:
a. A "Label, Authorized Change," Cummins part number 5297400, must be filled out
per the attachment. Refer to attachment B. Clearly print or type "ECM
Recalibration" in the center box. Fill in the Campaign Number, Distributor or Dealer
Code, and Date information per the attachment. Peel off the backing material and
install the label on the engine valve cover near the engine data plate. There is a
clear protective cover on this label; peel the backing off of this cover and push the
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clear cover over the printed material. This will help protect the label during engine
operation. Label cost and appropriate SRT time can be claimed per Campaign
guidelines.
b. An "Emissions Campaign - Proof of Correction" form, Bulletin # 4310621, must be
filled out per attachment C and provided to the Customer. Inform the Customer to
retain this certificate as proof that the Emissions Campaign has been performed.
This form may be required as proof of an Emissions Campaign by the State of
California, for vehicles registered in that state, the next time the vehicle registration
is renewed. Form cost and appropriate SRT time can be claimed per the Campaign
guidelines.
NOTE: Certified repair locations outside of California, who elect to perform
this Campaign on engines installed in vehicles which are registered in the
state of California, are authorized to do so if they have the two items noted
above in their inventory.
Material Disposition
There are no materials involved in the field action.
Reimbursements
Parts
NOTE: These parts will only be used on engines installed in vehicles registered in the
state of California.
The following parts are covered under this field action:
Part Number
Quantity
Description
431062100
1
PROOF OF CORRECTION FORM
529740000
1
LABEL, AUTHORIZED CHANGE
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
NOTE: These parts will only be used on Engines installed in vehicles registered in the
state of California.
NOTE: For California registered vehicles ONLY, SRT 17-901 for up to 0.1 hours can be
claimed for completing the "Label - Authorized Change" and the "Emissions Campaign Proof of Correction" forms.
NOTE: *17-902 should only be claimed if the unit did not require calibration.
Labor using applicable Access Code and Time:
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ISX11.9/12 and ISX15 CM2250 Updated ECM Calibration and Emissions Campaign
SRT
Code
00-90X
19-611
17-901
17-902
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Time
(hrs)
Description
Administrative time
Engine Control Module (ECM) Calibration- Transfer (CM
2250/CM2350)
Stamp Engine Data Plate/Apply Emission Sticker
Campaign Check*
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your
local Cummins Distributor.
Claim Codes
Description
Account Code:
Pay Code:
Pay Code:
Pay Code:
Failure Code:
Code
65
Distributor = X
Dealer = D
International = I
WEQPEG
Attachments
Click here to see c1437-a_esn-list_a.xls
Click here to see c1437_esn-list_b.xls
Click here to see c1437_cal_crossreference-attach-c.xls
Last Modified: 07-Feb-2014
Copyright © 2000-2010 Cummins Inc. All rights reserved.
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