A16025

Service Bulletin
16-025
August 30, 2016
03595 Version 4
Audio Unit Volume Fluctuates
Supersedes 16-025, dated August 20, 2016, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
2016
Pilot
2016
Pilot
Trim
2WD EX, EX-L, Touring
AWD EX, EX-L, Touring
VIN Range
5FNYF5H…GB000000 thru 5FNYF5H…GB041175
5FNYF6H…GB000000 thru 5FNYF6H…GB085554
REVISION SUMMARY
Under REPAIR PROCEDURE, a picture was updated.
SYMPTOM
The audio unit volume fluctuates when listening to FM.
POSSIBLE CAUSES
The remote tuner unit has a software problem.
CORRECTIVE ACTION
Replace the tuner unit.
PARTS INFORMATION
Part Name
Part Number
Quantity
Tuner Unit
39800-TG7-A02
1
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template ID
Failed Part
Number
0101G6
Replace the remote
tuner unit.
0.8 hr
03214
03217
16-025A
39800-TG7-A01
Skill Level:
Repair Technician
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2016 American Honda Motor Co., Inc. – All Rights Reserved
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REPAIR PROCEDURE
NOTE: When replacing the remote tuner unit, write down the audio unit radio presets (if possible), and enter them into
the new tuner unit.
1. Open the caps, then remove the bolt and screw.
2. Pry out the covers and remove the screws. Then remove the tie down hooks.
3. Pull out the rear door opening seal and tailgate weatherstrip as needed.
4. Remove the rear side trim panel.
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5. Disconnect the connectors, then remove the harness clip.
6. Remove the tuner unit.
7. Install the new tuner unit and torque the bolts to 9.4 N·m (6.9 lb-ft).
8. Reconnect the connectors and harness clip.
9. Install the trim panel.
END
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