A16063

Service Bulletin
16-063
August 23, 2016
04560 Version 1
Power Tailgate Will Not Open from the Outside in Cold Weather
AFFECTED VEHICLES
Year
Model
Trim
VIN range
2012–14
CR-V
ALL
ALL
2015
CR-V
2WD
5J6RM3…FL
thru 5J6RM3…FL
2015
2015
2015
2015
CR-V
CR-V
CR-V
CR-V
2WD
2WD
AWD
AWD
2HKRM3…FH
3CZRM3…FG
5J6RM4…FL
2HKRM4…FH
thru 2HKRM3…FH
thru 3CZRM3…FG
thru 5J6RM4…FL
thru 2HKRM4…FH
2011–13
Odyssey
ALL
ALL
2014
Odyssey
ALL
5FNRL5…EB
thru 5FNRL5…EB
SYMPTOM
The power tailgate won’t open in temperatures near freezing or colder, but will open in warmer temperatures.
POSSIBLE CAUSES
The power tailgate outer handle switch doesn’t work in cold weather.
CORRECTIVE ACTION
Replace the power tailgate outer handle switch.
PARTS INFORMATION
Part Name
Part Number
Quantity
Tailgate Opener Switch (CR-V) (non-smart key)
74810-T0A-A02
1
Tailgate Opener Switch (CR-V) (smart key)
74810-T1W-A01
1
Tailgate Opener Switch (2011–12 Odyssey EX, LX)
74810-TF0-003
1
Tailgate and Camera Handle Switch (2011–13 Odyssey EX, LX, EX-L EX-L RES)
74810-TK8-A00
1
Tailgate and Camera Handle Switch (2011–13 Odyssey EX-L Navi, Touring)
74810-TK8-A10
1
Tailgate and Camera Handle Switch (2014 Odyssey EX-L Navi, Touring)
74810-TK8-A20
1
Tailgate and Camera Handle Switch (2014 Odyssey LX, EX, EX-L, EX-L RES)
74810-TK8-A30
1
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2016 American Honda Motor Co., Inc. – All Rights Reserved
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WARRANTY CLAIM INFORMATION
Odyssey
The normal warranty applies
LON
8231A8
Description
Flat Rate
Replace the
tailgate
outer handle
switch.
0.5 hr
Model/
Year
Trim
Replacement
Part Number
Template
ID
Failed Part
Number
2011–12
LX/ EX
74810-TF0-003
16-063A
74810-TK8-A00
2011–13
EX-L
2013
LX/ EX
74810-TK8-A00
16-063B
74810-TK8-A00
2011–13
EX-L (Navi)/
Touring)
74810-TK8-A10
16-063C
74810-TK8-A00
2014
EX-L (Navi)/
Touring
74810-TK8-A20
16-063D
74810-TK8-A00
2014
LX/ EX/ EX-L/
EX-L RES
74810-TK8-A30
16-063E
74810-TK8-A00
Model/Year
Trim
Replacement
Part Number
Template
ID
Failed Part
Number
2012–15
Non Smart
Key
74810-T0A-A02
16-063F
74810-T0A-A02
2012–15
With Smart
Key
74810-T1W-A01
16-063G
74810-T0A-A02
CR-V
The normal warranty applies
LON
Description
8231A7
Replace the
tailgate
outer handle
switch.
Flat Rate
0.5 hr
Defect Code: 03214
Symptom Code: 03217
Skill Level: Repair Technician
REPAIR PROCEDURE - CR-V
1. Remove the tailgate lower trim.
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2. Remove the tailgate upper trim panel.
3. Remove the tailgate side trim panels.
4. Remove the tailgate pull pocket.
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5. Remove the tailgate lower trim panel.
6. Disconnect the 2P connector.
7. Remove the two nuts, then remove the tailgate outer handle switch
8. Install the new switch.
9. Install all parts in the reverse order of removal.
END
REPAIR PROCEDURE - ODYSSEY
1. Remove the tailgate upper trim.
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2. Remove the left and right tailgate side trim.
3. Remove the tailgate pull pocket.
4. Pull out the tailgate lower trim panel by hand to detach the clips, then remove it.
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5. From inside the tailgate, remove the nuts, then remove the rear license trim.
6. Disconnect the 2P connector from the tailgate outer handle switch.
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7. Remove the two nuts.
8. If equipped, disconnect the rearview camera 6P connector.
9. Remove the tailgate outer handle switch.
NOTE: The illustration shows with rearview camera.
10. Install the new switch.
11. Install all remaining parts in the reverse order of removal.
END
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