A-PAS-09162013-9

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Sent on
09
From
Parts and Service Division
Subject
Request for Parts: 2009-2011 CR-V Premature Tire Wear
To:
From:
RE:
16
2013
Expires on 09
30
2013
All Honda Service Managers/Advisors
Technical Research & Support Group
Request for Parts: 2009-2011 CR-V Premature Tire Wear
Print this iN message and provide a copy to the Shop Foreman and all Service Advisors.
Background
Service Engineering is interested in collecting tires from 2009-2011 CR-Vs with vehicle identification number(VIN) starting
with 5J6**** or 3CZ**** that exhibit alleged premature or uneven wear. To fully understand the cause of this condition,
Service Engineering would like to gather pertinent information about the vehicle prior to having tires collected and
shipped.
Please refer to the qualifiers noted below; if the requested information is not available, this collection does not apply to
your repair. If you have qualifying tires for replacement, contact Tech Line to create a case and provide the collected
information based on the qualifiers noted below. The Tech Line specialist will arrange to have the tires picked up for
delivery. For qualified tire replacement approval, please contact your DPSM for Goodwill approval. If the DPSM has
questions regarding this request, have him or her contact Tech Line for details.
Qualifiers
1. Alignment readings, tire pressures, and ride height measurement, click here for the test procedure
2. Tread depth measurement in three (3) locations across the tread of each tire (see link for test procedure)
3. Two pictures of the tire’s tread (see link for test procedure)
4. Tire rotation history or replacement history if the tires in question are not original
5. Mark the position of each tire and send to them to Tech Line
Thank you.
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