A16-002

Service Bulletin
16-002
February 5, 2016
03001 Version 1
Starter Grinds or Spins at Startup
AFFECTED VEHICLES
Year
Model
2013–15
Accord
2013–15
Crosstour
Trim
V6 with A/T only
V6 with A/T only
VIN Range
ALL
ALL
SYMPTOM
The starter grinds or spins at startup.
POSSIBLE CAUSES
The clearance between the starter motor gear and the torque converter ring gear is not optimal.
CORRECTIVE ACTION
Replace the starter and rotate the torque converter clockwise one bolt-hole.
PARTS INFORMATION
Part Name
Part Number
Quantity
Starter (includes gasket)
31200-5G0-A02
1
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
2181BD
Replace the starter
and rotate the torque
converter one bolt
hole.
0.9 hr
07406
04201
16-002A
31200-5G0-A02
Skill Level:
Repair Technician
-
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.
© 2016 American Honda Motor Co., Inc. – All Rights Reserved
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REPAIR PROCEDURE
1. Make sure the ignition switch is turned to OFF.
2. Disconnect and isolate the negative cable with the battery sensor from the battery.
NOTE:
• Always disconnect the negative side first.
• To protect the battery sensor connector from damage, do not hold it when removing the negative terminal.
• Do not disconnect the battery sensor from the negative terminal.
3. Disconnect the positive cable and the battery terminal from the battery.
4. Remove the battery setting plate and the battery.
5. Remove the air cleaner.
6. Loosen the bolts as shown.
7. Remove the battery base.
8. Remove the splash separator.
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9. Remove the lower radiator hose from the lower radiator hose bracket.
10. Disconnect the positive starter cable and the S terminal connector.
11. Remove the starter.
12. Remove the torque converter cover.
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13. Rotate the crankshaft and remove all eight bolts.
NOTE: Do not remove the final bolt until ready to rotate the torque converter.
14. Rotate the torque converter clockwise one bolt hole. Then, install the bolts and torque them to 12 N·m (9 lb-ft).
NOTE: Moving the torque converter more than one bolt hole will index the flexplate and torque converter incorrectly.
The torque converter must be rotated as shown.
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15. Mark the torque converter and the flex plate as shown. Then, write the bulletin number (16-002) on the flex plate
with a permanent marker or paint marker.
NOTE: If there is a previous alignment mark and a reference to this bulletin, no further rotation can be done. A new
torque converter will have to be installed.
16. Install the torque converter cover and torque the bolts to 12 N·m (9 lb-ft).
17. Install the new starter and gasket. Then, torque the bolts to 45 N·m (33 lb-ft).
18. Install the splash separator.
19. Do the battery installation procedure.
20. Install the battery base and torque the bolts to 22 N·m (16 lb-ft) and 10 N·m (7 lb-ft).
21. Start the engine to make sure it works properly.
END
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