15824 BULLETIN

GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4075
URGENT - DISTRIBUTE IMMEDIATELY
Date:
June 16, 2016
Subject: 15824 - Special Coverage
Camshaft Position Actuator Valve (Exhaust) Replacement
Models: 2013 Cadillac ATS
2013 Chevrolet Malibu
Equipped with 2.0L turbo/2.5L engine (RPO LTG/LCV)
To:
All Cadillac and Chevrolet Dealers
General Motors is releasing Special Coverage 15824 today. The total number
of U.S. vehicles involved is approximately 211,600. Please see the attached
bulletin for details.
Customer Letter Mailing
The customer letter mailing will begin on June 24, 2016.
Global Warranty Management (GWM)
The Investigate Vehicle History (IVH) screen in the GWM system will be updated today,
June 16, 2016. A list of involved vehicles in dealer new inventory is attached to this
message. Please hold all warranty transactions until the VIN appears in IVH.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
Special Coverage Adjustment
15824 Camshaft Position Actuator Valve Replacement
Reference Number:
GWM Number:
Make
Cadillac
Chevrolet
Model
ATS
Malibu
Release Date:
Revision:
N151702710
2015824
Model Year
From
To
2013
2013
2013
2013
RPO
LTG/LCV
LTG/LCV
June 2016
00
Description
2.0L turbo/2.5L
2.0L turbo/2.5L
Involved vehicles are identified on the Applicable Warranties section in GM Global Warranty Management system. This
site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
Special
Coverage
Adjustment
Correction
On some 2013 model year Cadillac ATS and Chevrolet Malibu vehicles, equipped with a 2.0L or 2.5L
engine (RPO’s LTG, LCV), a P0010 (Intake Camshaft Position Actuator Solenoid Valve Control Circuit)
or P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) diagnostic trouble code
(DTC) may set as a result of an internal broken wire in the intake or exhaust camshaft position actuator
solenoid.
This special coverage covers the condition described above for a period of 10 years or 120,000 miles
(193,000 km), whichever occurs first, from the date the vehicle was originally placed in service,
regardless of ownership.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June
16, 2016, are covered by this special coverage and must be submitted using the labor operation codes
provided with this bulletin. Claims with repair orders prior to June 16, 2016, must be submitted to the
Service Contract provider.
Replace the intake or exhaust camshaft position actuator solenoid valve as necessary. The repairs will
be made at no charge to the customer.
Parts
Quantity
1
1
Part Name
Valve, Camshaft Position Actuator Intake Solenoid
Valve , Camshaft Position Actuator Exhaust Solenoid
Part No.
12662736
12662737
Warranty Information
Labor
Operation
9900330
9900331
9900332
9900336
9900333
9900334
Description
Emissions - Customer Concern Not Duplicated (CCND)
Camshaft Position Actuator Intake Solenoid Valve Replacement
ADD: Malibu Equipped with 2.0L (LTG)
Camshaft Position Actuator Exhaust Solenoid Valve Replacement
ADD: Malibu Equipped with 2.0L (LTG)
Camshaft Position Actuator Solenoid Valve Replacement – Both
ADD: Malibu Equipped with 2.0L (LTG)
Customer Reimbursement Approved
Customer Reimbursement Denied – For US dealers only
Labor
Time
0.1-0.3
0.2
0.1
0.2
0.1
0.3
0.2
0.2
0.1
Trans.
Type
ZREG
ZREG
Net
Item
N/A
N/A
ZREG
N/A
ZREG
N/A
ZREG
ZREG
*
N/A
* The amount identified in “Net Item” should represent the dollar amount reimbursed to the customer.
Copyright 2016 General Motors. All Rights Reserved.
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Special Coverage Adjustment
15824 Camshaft Position Actuator Valve (Exhaust) Replacement
Service Procedure
1.
Verify that P0010 or P0013 are set in the engine control module (ECM) and the intake camshaft position actuator solenoid
valve or the exhaust camshaft position actuator solenoid valve require replacement. Refer to the appropriate diagnostic
information in SI.

If the intake camshaft position actuator solenoid valve or the exhaust camshaft position actuator solenoid valve does
NOT require replacement, no further action is required. Inform the customer that any additional diagnosis and repairs
are not covered under this special coverage.

If the intake camshaft position actuator solenoid valve or the exhaust camshaft position actuator solenoid valve require
replacement, replace the intake camshaft position actuator solenoid valve or the exhaust camshaft position actuator
solenoid valve. Refer to Camshaft Position Actuator Intake Solenoid Valve Replacement or Camshaft Position Actuator
Exhaust Solenoid Valve Replacement in SI.
Courtesy Transportation
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the
warranty coverage period. See General Motors Service Policies and Procedures Manual, Section 6.1.10 – Courtesy
Transportation, for details.
Customer Notification
General Motors will notify customers of this special coverage on their vehicle (see copy of typical customer letter included
with this bulletin).
Customer Reimbursement
See General Motors Service Policies and Procedures Manual, Section 6.1.11 – Product Field Action Customer
Reimbursement Procedure (USA & Canada) or local Policies and Procedures, for details.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.
We Support
Voluntary Technician
Certification
Page 2 of 3
Special Coverage Adjustment
15824 Camshaft Position Actuator Valve (Exhaust) Replacement
June 2016
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
As the owner of a 2013 model year Cadillac ATS or Chevrolet Malibu, your satisfaction with our product is very
important to us.
This letter is intended to make you aware that some 2013 model year Cadillac ATS and Chevrolet Malibu vehicles
equipped with 2.0L or 2.5L engine, may have a condition where a wire within the intake or exhaust camshaft position
actuator solenoid may break. If this were to occur, the Malfunction Indicator Light would illuminate in the instrument
panel. In addition, an internal diagnostic trouble code (DTC) P0010 (Intake Camshaft Position Actuator Solenoid Valve
Control Circuit) or DTC P0013 (Exhaust Camshaft Position Actuator Solenoid Valve Control Circuit) may set in your
vehicle’s computer.
Do not take your vehicle to your GM dealer as a result of this letter unless you believe that your vehicle has the
condition as described above.
What We Have Done: General Motors is providing owners with additional protection for the condition described above.
If this condition occurs on your 2013 model year Cadillac ATS or Chevrolet Malibu within 10 years of the date your
vehicle was originally placed in service or 120,000 miles (198,000 km), whichever occurs first, the condition will be
repaired for you at no charge. Diagnosis or repair for conditions other than the condition described above is not
covered under this special coverage program.
What You Should Do: If you believe that your vehicle has the condition described above, repairs and adjustments
qualifying under this special coverage must be performed by a General Motors dealer. You may want to contact your
GM dealer to find out how long they will need to have your vehicle so that you may schedule the appointment at a time
that is convenient for you. This will also allow your dealer to order parts if they are not already in stock. Keep this letter
with your other important glove box literature for future reference.
Reimbursement: If you have paid for repairs for the condition described in this letter, please complete the enclosed
reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite
your request, however, if this is not convenient, you may mail the completed reimbursement form and all required
documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. The completed form and required
documents must be presented to your dealer or received by the Reimbursement Department by June 30, 2017, unless
state law specifies a longer reimbursement period.
If you have any questions or need any assistance, just contact your dealer or the appropriate Customer Assistance
Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
Chevrolet
Puerto Rico – English
Puerto Rico – Español
Virgin Islands
1-866-982-2339
1-800-630-2438
1-800-496-9992
1-800-496-9993
1-800-496-9994
1-800-833-2622
1-800-833-2438
We are sorry for any inconvenience you may experience; however, we have taken this action in the interest of your
continued satisfaction with our products.
Terry M. Inch
Executive Director
Global Connected Customer Experience
Enclosure
15824
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