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Technical Service Bulletin
SUBJECT:
RECALL
DATE
DECEMBER 2016
NUMBER
16-01-073
MODEL(S)
ENTOURAGE (EP)
SECONDARY HOOD LATCH INSPECTION AND REPLACEMENT
(RECALL 154)
*IMPORTANT
*** Dealer Stock and Retail Vehicles ***
Dealers must perform this Recall Campaign on all affected vehicles prior to customer retail delivery
and whenever an affected vehicle is in the shop for any maintenance or repair.
When a vehicle arrives at the service department, access Hyundai Motor America's "Warranty
Vehicle Information" screen via WEBDCS to identify open Campaigns.
Description: This bulletin describes the procedure to replace or inspect and lubricate the secondary
hood latch on certain 2007-2008 MY Hyundai Entourage vehicles. The secondary hood latch may
become corroded over time and cause the latch to remain in the open position when the hood is
closed. If the hood is not securely closed or the primary hood latch is released while driving, the hood
may open and obscure the driver's vision, increasing the risk of a crash. The hood will not open if the
primary latch is securely latched.
Salt Belt States:
Note 1: For the affected vehicles originally sold or currently registered in one of twenty-eight (28) salt
belt states where heavy amounts of road salt are used for de-icing in the winter months, the
secondary hood latch is to be replaced. The 28 salt belt states are: AK, CT, DC, DE, IA, IL, IN, MA,
MD, ME, Ml, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV, KS, KY, NE, ND, SD and UT.
Non-Salt Belt States:
For vehicles not originally sold and not currently registered in one of twenty-eight (28) salt belt states,
the secondary hood latch is to be inspected and lubricated or replaced if necessary.
Note 2: If replacement is not warranted, the secondary hood latch is to be cleaned and lubricated
according to the Secondary Hood Latch Inspection and Lubrication procedure on Page 3 of this
bulletin.
Note 3: If replacement is required, the secondary hood latch is to be replaced according to the
Secondary Hood Latch Replacement procedure on Page 4 of this bulletin.
Applicable Vehicles: Certain 2007-2008 Entourage (EP)
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
SECONDARY HOOD LATCH INSPECTION AND REPLACEMENT (RECALL 154)
Parts Information:
PART NAME
PART IMAGE
PART NUMBER
QTY.
SECONDARY HOOD LATCH
81142-4D000QQH
1
WD-40 Specialist Lubricant
N/A
1
Note: WD-40 Specialist can be ordered following normal parts ordering. A 11oz (311g)
container will cover 10 vehicles.
Warranty Information:
MODEL
Entourage
(EP)
AREA
OP. CODE
OPERATION
Salt Belt
& NonSalt Belt
States
61C111R1
SECONDARY HOOD
LATCH REPLACEMENT
Non-Salt
Belt
States
61C111R0
OP. TIME CAUSAL PART NO.
CAUSE
CODE
111
ZZ6
0.3 M/H
81142-4D000QQH
SECONDARY HOOD
LATCH INSPECTION
AND LUBRICATION
NATURE
CODE
0.3 M/H
NOTE 1: Submit Claim on Campaign Claim Entry Screen
NOTE 2: If a part is found in need of replacement while performing Recall 154 and the affected part is
still under warranty, submit a separate claim using the same Repair Order. If the affected part is out
of warranty, submit a Prior Approval Request for goodwill consideration prior to performing the work.
NOTE 3: Labor operation 61 C111 RO will reimburse applicable specialist lubricant in sublet if
lubrication is required.
TSB #: 16-01-073
Page 2 of 4
SUBJECT:
SECONDARY HOOD LATCH INSPECTION AND REPLACEMENT (RECALL 154)
Service Procedure:
SECONDARY HOOD LATCH INSPECTION AND LUBRICATION
* This procedure is ONLY for US Non-Salt Belt states. Proceed to Page 4 for Salt Belt vehicles.
1.
Open the hood and inspect the operation of
the secondary hood latch.
•
If there is no evidence of sticking or
binding, move to step 2 and apply
WD-40 Specialist Lubricant on the
rod riveting area.
•
If the latch is sticking or binding,
move to 'SECONDARY HOOD
LATCH REPLACEMENT' procedure
on Page 4.
2.
Apply a sufficient amount of WD-40
Specialist lubricant onto rod, riveting area,
and clip.
3.
Verify proper operating of secondary hood
latch. Wipe off any excess lubricant.
TSB #: 16-01-073
Page 3 of 4
SUBJECT:
SECONDARY HOOD LATCH INSPECTION AND REPLACEMENT (RECALL 154)
SECONDARY HOOD LATCH REPLACEMENT
1.
Open the hood and remove the bolt (A)
securing the secondary hood latch.
Torque: 6.9 - 10.8N.m (0.7 - 1.1kgf.m,
4.1 - 8.0lb-ft)
2.
Unlatch clip (B) from the rod connected to
the secondary hood latch release lever.
Then remove the rod and secondary hood
latch assembly from the release lever.
Use a flat head screwdriver to
carefully detach the clip holding
the rod.
3.
Install the new secondary hood latch in the
reverse order of removal. Verify proper
operation of the secondary hood latch while
opening and closing the hood. Ensure the
secondary hood latch keeps the hood from
opening unless the secondary hood latch
release is activated.
TSB #: 16-01-073
Page 4 of 4