5NP-D7T2K-01

TO:
Hyundai Dealership General Managers, Sales Managers,
Service Managers, Parts Managers, and Warranty
Administrators
FROM:
Hyundai Motor America
DATE:
12/20/16
SUBJECT: Service Campaign TlO - 2015-16 Veloster Tailgate Switch
Replacement (TSB# 16-01-072)
Hyundai Motor America is conducting a Service Campaign to replace
the tailgate switch on certain 2015-16 Model Year Veloster
vehicles. Service Campaign TlO provides a procedure to replace
the tailgate switch.
In order to identify only those vehicles affected by Service
Campaign TlO, it will be necessary to access Hyundai Motor
America's "Warranty Vehicle Information" screen via WEBDCS before
starting the repair. The "Warranty Vehicle Information" screen
will identify affected vehicles with an open Service Campaign
TlO.
A listing of VEHICLES is also located on WEBDCS, SERVICE tab,
select INFORMATION, and select UNCOMPLETED CAMPAIGN VIN LISTING
DEALER STOCK and RETAILED.
TSB #16-01-072 is available on Hyundai's Website as of December
20, 2016. It contains instructions on performing the service and
submitting the campaign claim.
A limited shipment of tailgate switches began shipping on
December 19th to certain dealers with affected vehicles.
Additional parts can be ordered from your Facing PDC. Tailgate
Switches will be placed on "Campaign Parts Management" (CPM).
It is IMPORTANT TO SUBMIT A CAMPAIGN CLAIM FOR EACH VEHICLE
SERVICED so your dealership can be compensated for your work and
Hyundai can maintain accurate records of campaign completions.
LEGAL LIABILITY NOTICE: You are required to keep confidential
any and all information and documents provided to you by Hyundai
Motor America in the conduct of carrying out work for this
service campaign. Hyundai Motor America dealers may use owner
information provided for the campaign only for the purpose of
conducting and performing this service campaign, and for no other
purpose.
Hyundai appreciates your cooperation and support. Questions may
be directed to your District Parts and Service Manager or
Warranty HELPREP line at 1-877-446-2922.
HYUNDAI MOTOR AMERICA